If you like a hotel in the old town, mixed in with real local people, rather than an enclave apart, this is the hotel for you! The staff is efficient and friendly, and the accommodations pleasant in every way without being too luxurious. The prices are more than reasonable. The hotel is in a U-shape facing the ocean, five stories tall, with facing balconies. The daily breakfast buffet is outstanding, and there is often entertainment at night with dinner. The hotel is advertised as family friendly, which it is, but not so that others would not find it very comfortable and congenial as well. You can walk right off a main street of the old town, through the open doors of the hotel, out into the pool area (several different types of pool), onto the small boardwalk, onto the beach, and into the ocean! An unobstructed path! I have stayed here three times, and plan on coming back often!
I've been coming here for at least twice a year and staying here. We were always treated very well, staff were very courteous and always willing to go beyond. Esteban, Betulio, Eluzabeth, Laura, Cesar were a few names that stick out. I always called when I needed something and prompt service was given. I absolutely Love Mexican night!! I love the Food!!!
Nice play to stay in the middle of it all. Room was clean, a/c is so-so. Hotel staff were great especially Dora at the front desk. Every day I had a million questions and she happily answered. Dora gave me great recommendations from the gym, to stores, coffee, and even medicine when i realized i had forgotten mine. This kind of service is what makes me want to rebook.
This is a true gem hotel in PV. We did have an overbooking issue and a few of us got sick from the food, but the hotel accomodations were fantastic and the decor is amazing and authentic. The manager and staff were wonderful and did everything they could to help us. Thank you Fantasia!
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