Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
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Reviews of Comfort Inn & Suites Oklahoma City West - I-40

2.5 out of 5
Comfort Inn & Suites Oklahoma City West - I-40
5921 Sw 8th, Oklahoma City, OK

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 525 reviews" "
Rating 8 - Good. 145 out of 525 reviews" "
Rating 6 - Okay. 43 out of 525 reviews" "
Rating 4 - Poor. 15 out of 525 reviews" "
Rating 2 - Terrible. 16 out of 525 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

damon

Liked: Cleanliness, staff & service, property conditions & facilities
Clise to freeway. Mall nearby with food and gas options.
Stayed 1 night in Apr 2024

10/10 Excellent

Bambi

I just wish one could pull the shades completely closed to block out the light. This seems to be the norm for comfort inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamra, Middleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk at check-in was very nice. We enjoyed our stay.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Nice exercise room.
Stayed 1 night in Apr 2024

10/10 Excellent

kuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Destiny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ryan at the front desk is very helpful and friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, staff bent over backwards to help us in any way possible. They were all very friendly, we enjoyed our stay very much. Also very clean, the room was spacious. Highly recommend. .
Stayed 4 nights in Mar 2024

10/10 Excellent

Helen, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
The young woman at the front desk was super nice and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel due to its pool. Unfortunately it was closed for renovations. Front desk have me option to cancel for refund but I had a hard time finding a hotel to begin with. So no pool was disappointing when you have littles. So be aware. No pool!! Early March. Clean hotel. No issues.
Stayed 1 night in Mar 2024

6/10 Okay

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & nice decor
Stayed 1 night in Mar 2024

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk is the nicest guy. He’s been working the last two times I’ve stayed there. He has made our stay both times and we will definitely be back in the future!
Stayed 1 night in Feb 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic
Stayed 1 night in Feb 2024

10/10 Excellent

Alex, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all goog
Stayed 1 night in Feb 2024

8/10 Good

kalina

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place, clean and cozy.The only thing I didn't like is the pool area.There was a mold all around the ceiling, chairs and tables.The wayer didn't look nice too.But everything else was really nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim, Goulais River

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable. Reasonably priced. Friendly staff
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service
We had a good stay for the price. The room furniture needed an update. Bathroom only had one small sliver of soap and the shower had low water pressure. Breakfast was good and they had a microwave . All hotel should have that in their breakfast area.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

6/10 Okay

Diane

Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Violet

Stayed 1 night in Jan 2024

10/10 Excellent

Dwayne, NORTH LAS VEGAS

Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Shyanne

Stayed 2 nights in Jan 2024

10/10 Excellent

ALLEN, Visalia

Stayed 5 nights in Dec 2023

6/10 Okay

Jarad

Stayed 1 night in Jan 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service, room comfort
Average hotel stay
Staff was very friendly and courteous. Room was clean. The dead bolt on the room door did not work. The extra door lock was missing the hinge so could not be used . Breakfast offerings were satisfactory and eating area was clean.
Stayed 1 night in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay on Oklahoma City.
Lights could be better. Location was poorly marked off the Highway I40.
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Korby

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice and quiet. Right off the highway. The lady at the front desk was spectacular. Super nice and friendly.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Great
The room was old and bathroom light was rusted. The mattresses were old and not comfortable. There were many homeless people outside of the hotel.
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of close options for food and right off the freeway
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Comfy and Quiet
Great service and super comfy and quiet room. Very nice breakfast with great service!
Stayed 1 night in Dec 2023

10/10 Excellent

Guifeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway and quiet. The breakfast is very good
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you, Nancy, for the 5/5 review, you are appreciated and the time you took to place this for us. Have a Happy Holidays.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you, David, for your review. Your time is valued. We hope to have you here again. Happy Holidays!

10/10 Excellent

Garth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I had a wonderful room with a comfortable king size bed. Wendy,s and 7-11were across the parking lot which was very convenient. Staff was very welcoming, room was ready, and delicious breakfast. I wouold stay here again.
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Garth, I wanted to say thank you for your kind words. I will let my staff know what a great job they are doing. We hope to have you again anytime. Happy Holidays to you from all of us at Comfort Inn & Suites.

10/10 Excellent

Bennett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I found this hotel to be excellent. Spacious room with a very comfortable king bed. Very quiet and very clean. The breakfast was quite good as well.
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Bennett, I do appreciate your time and it is valued. Thank you for the kind words and we hope to make more just a happy with their stay as you were. We hope to see you again. Happy Holidays to you and your family!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great
We were given a handicap room, which was ok but the shower was odd. We also got a room adjoining to the next which i feel uneasy about. I don't know why. But I don't feel safe so i prefer one the us not. Otherwise everything else was great. Breakfast was the usual but hace to be early.
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
When booking your room this is what we assign when its the type of room booked. Here we dont mind at all to give a room you would rather have, We want all to have a safe and comfortable stay anytime and all the time. When you have a concerns we are here to help. Thank you for your time and we do value this review. Thanks for the 10/10. Have a Happy Holiday & great New Years ahead!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Thank you for the 10/10 rating. Your time is values and appreciated. we hope to see you again.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Friendly staff and great breakfast. We felt very safe.
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Ronald, thanks for the kind words. I will have to let my staff know what a great job they have been doing. I am pleased to hear all this and it's our pleasure to make all of our guest that stays with us feel safe and secure. We always want our guest to return so we do know how important it is to have all those things in play. Come see us anytime needed.

10/10 Excellent

Amanda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Thank you for the 5/5. We value the time you took to place this review. Come see us again soon.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! Thank you
Stayed 1 night in Dec 2023
Response from Manager on 15 Dec 2023
Janet, thank you for the kind words. Come see us anytime you're needing us, we are always here.