Exterior

Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
4602 Enterprise Way, Oklahoma City, OK

Reviews

6.6
Rating 10 - Excellent. 56 out of 256 reviews" "
Rating 8 - Good. 69 out of 256 reviews" "
Rating 6 - Okay. 46 out of 256 reviews" "
Rating 4 - Poor. 41 out of 256 reviews" "
Rating 2 - Terrible. 44 out of 256 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

TERRY

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS FULL OF ROACHES AND NOT CLEAN AT ALL DRUG NEEDLES WERE IN THE ROOM AND THE BEDDING WAS NOT CLEAN NOR WERE THE TOWELS AND THERE WERE BED BUGS AS WELL
Stayed 2 nights in Feb 2024

8/10 Good

John

Stayed 1 night in Nov 2023

2/10 Terrible

Gypsy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Citlalli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in to an unflushed toilet , cigarettes burns on the sheets in a non smoking room, blood stains, and a huge gap in the door. Will not return to any of these locations
Stayed 1 night in Aug 2023

2/10 Terrible

Trinity

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in we were greeted with several people with bags hanging outside. They were doing drugs and shouting at one another asking us for money. When we walked in our hotel room there was only one light and instantly we saw bed bugs and stains all over the beds. The sheets had holes in them and it was a overwhelm smell off drugs and smoke. Even in our room people were shouting and fighting. We checked out right away and the staff was nice and did refund us for the night after. We booked for two nights but couldn’t refund the night we checked in. We accepted the lose and left. Just beware!
Stayed 2 nights in Jun 2023

2/10 Terrible

Rafael

Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Find someplace else!
It was basic but sad too. Room needs repairs and also they need to stock more washcloths and towels ( asked for a 2nd washcloth and was told they didn’t have any at all
Stayed 1 night in Nov 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience with the exception of some homeless stragglers work through parking lot.
Stayed 1 night in Sep 2022

2/10 Terrible

Cade

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything In the room was broken when we got there. The tv had cracks all in it. The mirror was broken. Ants all in the bathroom floor.
Stayed 1 night in Aug 2022

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay with extra amenities
Close to the airport, tons of parking. No major issues, but there were cigarette burns on the bedding in several spots, even though it’s a non smoking room. Ice machine and laundry available.
Stayed 1 night in Jul 2022

6/10 Okay

Calvin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was firm , i like a firm bed
Stayed 1 night in Jun 2022

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Beatriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

Katelyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this place was not good. We arrived a bit after 3PM and it took us almost 20 minutes to get checked in because the right person to do so, wasn’t there. We didn’t get the right room type we booked for. The room we got, the sink had dripped water when turned on. There was a leak in the toilet so water was constantly on the floor, we always had to keep a towel down. The bed sheets were disgusting, and to top all of this off, the neighbor we had blasted music allllll the time. Terrible experience.
Stayed 2 nights in Dec 2021
Response from JP on 6 Jan 2022
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly.

2/10 Terrible

Tonika

Business traveller, Travelled with partner
Disliked: Staff & service
Manger was rude his
Stayed 4 nights in Dec 2021
Response from VP on 22 Dec 2021
Follow the rules and there would have been no problems

2/10 Terrible

Matt

Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were really gross. But the guy at the counter was nice. They also should change their photos because the only thing i recognized was the vending machines
Stayed 1 night in Aug 2021
Response from JP on 3 Aug 2021
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly.

2/10 Terrible

Paula

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Sabrina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2021
Response from JP on 2 Jul 2021
Thank you for taking the time to leave us a review.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from JP on 29 Jun 2021
Thank you for taking the time to leave us a review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly quite hotel, off the main road. Not to much traffic or late night parties. I put up the do not disturb sign and I was left alone. There is a refrigerator, microwave, tv, ad free wifi.
Stayed 4 nights in Jun 2021
Response from JP on 25 Jun 2021
Thank you for taking your time to leave us a review. We will share with our staff and improved any way we can.

2/10 Terrible

Jodi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant
It was disgusting and very not well taken of. Holes in walls. Fire alarm was sitting on dresser next to the tv. Mold on the bottom of the shower curtain. Rust in the sink along with the faucet was spraying out water. Blood spots on the sheets. The curtain was not attached to the rod. Bottom of the door looked like it was previously kicked in. I was not happy at all.
Mold on shower curtain
Rust in sink
Fire alarm on dresser
Refrigerator was filthy
Stayed 1 night in Jun 2021
Response from JP on 25 Jun 2021
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Failed to have towels in room. These were provided d At checkin desk.
Stayed 1 night in Jun 2021
Response from JP on 21 Jun 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from JP on 11 May 2021
Thank You

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from JP on 30 Apr 2021
Thank you for taking the time out of your day to let us know how we are doing.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from JP on 19 Apr 2021
Thank you for taking the time to give us a review and glad to heard you had a good experience and stay!

10/10 Excellent

Amber

Stayed 1 night in Mar 2021
Response from JP on 19 Apr 2021
Thanks you got giving us a review

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!!
Everything was great!!
Stayed 1 night in Mar 2021
Response from JP on 15 Mar 2021
Thank you for staying with us! Hope to see you again!

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from JP on 9 Mar 2021
Thank you for leaving us a review

4/10 Poor

Tia

Disliked: Property conditions & facilities, room comfort
Bitten
Have stayed here 3 times before. Woke up with bedbug bites. Neighbors were loud.
Stayed 1 night in Jan 2021
Response from JP on 10 Jan 2021
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly. Take care and we hope to have another chance to impress you.

8/10 Good

Tia

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020
Response from JP on 4 Jan 2021
Thank you for taking the time to give us a review!

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel horror
The hotel room door look like have been kicked in and I did not close properly you can still see holes in the wall and installation that is not covered
Stayed 1 night in Dec 2020
Response from JP on 2 Jan 2021
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better.

8/10 Good

Timothy

Liked: Staff & service
Not to shabby
Is what it is for the cheapest price in the area. No bedbugs found. Parking lot was quiet. No Coffee or breakfast available.
Stayed 1 night in Dec 2020
Response from JP on 26 Dec 2020
Thank you for taking the time to give us a review!

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and updated rooms they even cleaned the carpet the next day. Staying up to date.
Stayed 1 night in Nov 2020
Response from JP on 13 Dec 2020
Thank you for taking the time to give us a review!

6/10 Okay

Melissa, California

Travelled with family
Liked: Staff & service
Not the cleanest hotel I’ve been too, also not the worse. Stains on bedding, both beds. People above us smoking pot and coming through vents. Other room nearby was doing shady business. Didn’t feel safe.
Stayed 1 night in Nov 2020
Response from JP on 23 Nov 2020
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly. Take care and we hope to have another chance to impress you.

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from JP on 21 Nov 2020
Thank you for taking the time to give us a review!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible place to stay
The hotel smelt like smoke so bad i was getting a headach, and i use to smoke. The room was so trashy, it had repairs all over the walls they did not even paint over them, no smoke alarm, the shower curtin had mold on the bottom. Also the hotel was loud even the person next to us had cops called on them at 3 in morning.
Stayed 1 night in Oct 2020
Response from JP on 2 Nov 2020
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly. Take care and we hope to have another chance to impress you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad staff bad location bad housekeeping bad service
Stayed 1 night in Oct 2020
Response from JP on 12 Oct 2020
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly. Take care and we hope to have another chance to impress you.

10/10 Excellent

Nicholette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from JP on 20 Sept 2020
Thank you for taking the time to give us a review!

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good and the bad.
The room was large but a little outdated. I lved that a nice size table and chairs so i was able to complete paperwork. Another thing I didn't like was the set up of the motel with the door opening to the outside.
Stayed 1 night in Sep 2020
Response from JP on 18 Sept 2020
Thank you for taking the time to let us know about your stay.

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old gross rippoff
Dirty ugly motel and got charged twice.
Stayed 1 night in Aug 2020
Response from JP on 1 Sept 2020
We are sorry to hear about your stay. We have also fixed your double charge and the charge will go back to your card.

4/10 Poor

Bryan

Disliked: Staff & service, property conditions & facilities
Holes In Wall
There were holes punched in the wall which they tried to blame on me, and I never received my deposit back.
Stayed 2 nights in Aug 2020

8/10 Good

Tracilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Shaniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay and I will stay there again
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was horrible and the floor was breaking. Customer service was just ok.
Stayed 7 nights in May 2017
Response from JP on 31 May 2020
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better.

2/10 Terrible

Amber

Stayed 1 night in May 2020

10/10 Excellent

matthew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best "Americas Best Value Inn" in okc hands down!
Super easy check in process and stuff always goes above and beyond for the guest or well for me they do anyways! Rooms are clean and newly remodeled. Beds are big ams comfy!
Stayed 2 nights in Apr 2020
Response from JP on 4 May 2020
Thank You for your Feedback

2/10 Terrible

Gil, Oklahoma City

Business traveller
This hotel was absolutely the dirtiest I've ever stayed at, dry food on the carpet by the microwave not one but two different spots two different kinds of food at the desk the microwave was on add streaks where foods have red down the sides, the shower curtain had dried mucus inside plus hairs stuck to the wall, the hair dryer srt off Sparks turned on. All in all this place was filthy.
Stayed 2 nights in Feb 2020
Response from JP on 2 Mar 2020
We appreciate you taking a moment to share your thoughts about your recent stay. However, we are distressed we couldn't go above and beyond to make your stay even better. Rest assured we have alerted our housekeeping staff of your concerns and hope to have them remedied swiftly. Take care and we hope to have another chance to impress you.