Standard, Bayside, Corner King Room | Premium bedding, down duvets, in-room safe, individually furnished
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Reviews of Rihga Royal Gran Okinawa

4.5 out of 5
Rihga Royal Gran Okinawa
1-9 Asahimachi, Naha, Okinawa-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1001 reviews" "
Rating 8 - Good. 200 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel during our 4-night stay in Naha. Connected on the second level is a covered bridge to the Naha Bus Terminal with the Okinawa Prefectural Library, Tourist Information and Naha OPA in the same building and also to the Asahibashi Yui Rail station. Many eating options downstairs and nearby. Loved the fact that we got complimentary valet parking thru Expedia and from the hotel it was an easy access to Highway 58. Morning buffet breakfast was plentiful and delicious.
Stayed 4 nights in Apr 2024
Response from マネージャー on 16 Apr 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Vivian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location.
Stayed 6 nights in Apr 2024
Response from マネージャー on 16 Apr 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent showers - authentic Japanese showers; excellent beds and breakfast . Close to running trail and park and near city center just 10 min taxi.
Stayed 4 nights in Mar 2024
Response from マネージャー on 17 Mar 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 7 nights here with my family- the staffs and service rendered make our stay enjoyable and every aspect of a good accommodation - you will find here!
Stayed 7 nights in Feb 2024
Response from マネージャー on 4 Mar 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Chao-Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all staffs.
Stayed 5 nights in Jan 2024
Response from マネージャー on 8 Feb 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Maria, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 宿泊部長 on 22 Jan 2024
Maria様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様からのご評価、声を真摯に受け止め、最善を尽くしてまいります。またのご利用をスタッフ一同心よりお待ちいたしております。

10/10 Excellent

Kar-Ming

Stayed 4 nights in Jan 2024
Response from マネージャー on 8 Feb 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Barry

Stayed 3 nights in Jan 2024
Response from 宿泊部長 on 22 Jan 2024
Thank you for staying with us, and sharing your valuable review. However, We apologize for that we could not meet your expectations. We will go on to improve on that, and hope to welcome you back to our hotel in the near future. Best Regards,

8/10 Good

Mari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but don't do the buffet breakfast
The hotel is in a great location. Rooms are nice, and clean. Only drawback was the buffet breakfast that was included with our room. Every hot meal served was cold.
Stayed 2 nights in Jan 2024
Response from 宿泊部長 on 17 Jan 2024
Thank you for staying with us, and sharing your valuable review. However, We apologize for that we could not meet your expectations. We will go on to improve on that, and hope to welcome you back to our hotel in the near future. Best Regards,

10/10 Excellent

CHIKAKO

Stayed 2 nights in Jan 2024
Response from 宿泊部長 on 15 Jan 2024
CHIKAKO様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。まだまだ至らぬ点もございますが、皆さまに安心して快適にお寛ぎいただける空間づくりを目指して、日々精進して参ります。またお気づきの点などございましたらいつでもお申し付けくださいませ。またのお帰りをスタッフ一同お待ち申し上げております。

10/10 Excellent

AI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenity is amazing. Very clean friendly staff. Loved the breakfast buffet option. Highly recommend!
Stayed 5 nights in Jan 2024
Response from 宿泊部長 on 15 Jan 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Jihye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Hotel was in a quiet area too
Stayed 2 nights in Jan 2024
Response from 宿泊部長 on 9 Jan 2024
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Sandy, Los Altos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and amenities are great! Easy access to Yuri - Monorails and lots of dining options around the hotel. Room is a bit dated but super clean and comfortable. This was the second time we stayed here and will always be a go to place if we were to rerun again!
Stayed 1 night in Dec 2023
Response from 宿泊部長 on 31 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Fabian

Stayed 5 nights in Dec 2023
Response from 宿泊部長 on 25 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Ayako, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the best hotel in Naha city. Even though rainy day, you can enjoy stay hotel and walk the neighborhood by walk. The place will be our new favorite hotel. Parking is available, so do not worry about your rent car. Please enjoy your Okinawa trip.
Stayed 3 nights in Dec 2023
Response from 宿泊部長 on 25 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

alisha chia-an

Stayed 1 night in Dec 2023
Response from 宿泊部長 on 25 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

TZU CHUN

Stayed 2 nights in Dec 2023
Response from 宿泊部長 on 25 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

yu-hsien

Stayed 3 nights in Dec 2023
Response from 宿泊部長 on 21 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

YASUO

Stayed 1 night in Dec 2023
Response from 宿泊部長 on 10 Dec 2023
YASUO様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

10/10 Excellent

Cheuk Yue

Stayed 1 night in Dec 2023
Response from 宿泊部長 on 6 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

YOSHIMICHI

Stayed 1 night in Dec 2023
Response from 宿泊部長 on 6 Dec 2023
YOSHIMICHI様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

10/10 Excellent

Kazumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for transportation!
Stayed 2 nights in Nov 2023
Response from 宿泊部長 on 6 Dec 2023
Kazumi様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

10/10 Excellent

Sallie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 2 nights in Nov 2023
Response from 宿泊部長 on 1 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Eng Swee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Next to JR station. So very convenient to get to everywhere with the monorail. Amenities is good and breakfast is tasty. Parking is free.👍
Stayed 5 nights in Nov 2023
Response from 宿泊部長 on 6 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Eng Swee

Response from 宿泊部長 on 21 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

8/10 Good

Lily

Stayed 2 nights in Nov 2023
Response from マネージャー on 16 Dec 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is really fantastic. They are very kind and helpful to fix my bluetube system in my car when I was frustrated. The guys are very patient and caring to help me. 👍👍👍👍👍
Stayed 3 nights in Nov 2023
Response from 宿泊部長 on 23 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

8/10 Good

Daviea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property overall, it’s a good place to stay since Okinawa is not as transportation inclined as mainland. It is right near the bus station and a monorail station. I did not like that I was the only one the bar staff asked to show their room key. Do you not have people partake in dining or using the bar who are not guests? It happened the last night I stayed and I have no problem with it but when I do not see you ask anyone else that comes off a certain type of way. I would not recommend to people who are a certain ethnicity.
Stayed 3 nights in Nov 2023
Response from 宿泊部長 on 23 Nov 2023
Thank you for staying with us, and sharing your valuable review.However, We apologize for that we could not meet your expectations. We will go on to improve on that, and hope to welcome you back to our hotel in the near future. Best Regards,RIHGA Royal Gran Okinawa.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a 3 day stay
Stayed 3 nights in Nov 2023
Response from 宿泊部長 on 23 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Jisquianne, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and very attentive. Beautiful property and comfortable room. I loved the bathroom.
Stayed 2 nights in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

8/10 Good

Younhee

Stayed 3 nights in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Chui Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean, modern and thoughtful service. So conveniently located next to the monorail. Right in the heart of Naha and close to the main tourist sites.
Stayed 1 night in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

AKIKO

Stayed 1 night in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
AKIKO様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

yongjung

Stayed 1 night in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Lysa, Silverdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to breakfast to check out, the amenities... gosh... EVERYTHING was over the top. Loved this property and how it's managed. You leave feeling spoiled, pampered and in AWE. Highly recommend this property and will certainly stay here again. Wow!
Stayed 1 night in Nov 2023
Response from 宿泊部長 on 19 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very helpful staff
Stayed 2 nights in Nov 2023
Response from 宿泊部長 on 8 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Gennie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from 宿泊部長 on 8 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Mang Tak

Stayed 6 nights in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Mang Tak

Stayed 6 nights in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Mang Tak

Stayed 6 nights in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

8/10 Good

yusuke

Stayed 2 nights in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - friendly staff, ckean and comfortable
Stayed 1 night in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Zerin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and great customer service. We would definitely stay here again!
Stayed 2 nights in Oct 2023
Response from 宿泊部長 on 4 Nov 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

8/10 Good

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like changing elevators to go from room to entrance
Stayed 6 nights in Oct 2023
Response from 宿泊部長 on 16 Oct 2023
Thank you for staying with us, and sharing your valuable review. However, We apologize for the inconvenience you may have experienced. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Luong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is walking distance to the shopping street. Only 10 to 15 minutes to the airport. Room and property are clean. Staffs are helpful.
Stayed 1 night in Oct 2023
Response from 宿泊部長 on 16 Oct 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

MASASHI

Stayed 1 night in Oct 2023
Response from 宿泊部長 on 16 Oct 2023
MASASHI様この度は、数あるホテルの中からリーガロイヤルグラン沖縄をお選びいただき、誠にありがとうございます。また、滞在のご評価を賜り、重ねて御礼申し上げます。これからもお客様のご意見に真摯に耳を傾け、美味しいお食事、心地のよいサービス・設備でお迎えできますよう日々精進してまいりますので、末永いご愛顧を賜りますよう宜しくお願い申し上げます。次回のご利用を心よりお待ちしております。

10/10 Excellent

LiLing

Stayed 1 night in Sep 2023
Response from 宿泊部長 on 16 Oct 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, top mesmo
Excelente em tudo mesmo. Um Hotel lindo, super bem localizado, staff cinco estrelas. Sem palavras para descrever o hotel, perfeito
Stayed 3 nights in Sep 2023
Response from 宿泊部長 on 16 Oct 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.

10/10 Excellent

Donghyun

Stayed 1 night in Oct 2023
Response from 宿泊部長 on 16 Oct 2023
Thank you for staying with us, and sharing your valuable review. We were delightful to hear that you were satisfied with your stay. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa.