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Reviews of Nest Hotel Naha

3.5 out of 5
Nest Hotel Naha
1-6-1 Nishi, Naha, Okinawa Prefecture

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 1000 reviews" "
Rating 8 - Good. 490 out of 1000 reviews" "
Rating 6 - Okay. 225 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
existe uma maquina de bebidas em frente ao elevador que inclusive vende cerveja com valor razoável.
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Little bit old building. Had to pay for parking. Good service.but not perfect
Stayed 2 nights in Dec 2020
Response from Nest Hotel Naha on 7 Jan 2021
Thank you for staying at Nest Hotel Naha. We will continue to strive to be a hotel that will satisfy our customers.

8/10 Good

Amanda R

Stayed 6 nights in Aug 2020

8/10 Good

Erina

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

kim kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
My experience with Nest Hotel wasn’t much of a pleasant. I’ve made booking for two rooms, paying of the same rate, yet the room assigned to me was drastically different in size. One of the rooms was spacious, allowing us to open the luggage fully without any hinderance, while the other was really small. Note, both are corner rooms. When asked the reception, was simply brushed off with hotel fully book. Despite the difference, we accepted it and decided to stay on. The beddings provided was two twin beds in each room despite having my booking for double instead of twin. What made it worst was that as a guest staying in the hotel, you are not entitled to a parking lot. Instead you have to pay for it. It was disappointing as they have two carparks but still requires to charge their guests for the usage of their carpark lot.
Stayed 2 nights in Feb 2020
Response from 高江洲 on 24 Feb 2020
Thank you very much for using Nest Hotel Naha this time. The rooms seemed almost full and couldn't respond to your request, sorry. Also, the response of the front desk was not enough, sorry for the repetition. We will do our best to take care of our customers and hospitality so that there will never be such a thing. We will continue to do our best to satisfy our customers. We look forward to your use again. Thank you for your submission. @Nest Hotel Naha Front Staff

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The hotel facilities are clean, simple and modest. It is the friendly and cheerful hospitality of the staff made the stay enjoyable.
Stayed 5 nights in Jan 2020
Response from 高江洲 on 28 Jan 2020
Thank you very much for using Nest Hotel Naha this time. It seems that you were satisfied with the room and the staff's response, and it was more than anything. We look forward to seeing you again next day. Thank you for posting. Nest Hotel Naha staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly. Front desk are helpful and offer to provide sandwiches set in replacement for our breakfast buffet due to our early hour flight. They also help me to find drug store as my son had stomach upset. Kudos ! Pls keep it up.
Stayed 4 nights in Jan 2020
Response from 高江洲 on 28 Jan 2020
Thank you very much for using Nest Hotel Naha. It seems that you were satisfied with the room and the staff's response, and it was more than anything. We look forward to seeing you again next day. Thank you for posting. Nest Hotel Naha staff

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Eugene

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:).hhhhhhhhhhhhhh
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
房間很大，有兩大床很大的空間，離monorail滿近的是搭早上飛機的好選擇。美中不足的是房間有霉味，冷氣需要開強一點才可以除濕
Stayed 1 night in Aug 2019

6/10 Okay

V, Tokyo

Travelled with partner
Old hotel, wasn't really clean. Bed and towels were fine.
Stayed 3 nights in Aug 2019
Response from 高江洲 on 22 Aug 2019
Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Wong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs, convenience location , value for money
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the monorail, oldest hotel in town, room is clean.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Chi hang Savio

Liked: Cleanliness, staff & service
I like it
Must mention the restaurant at the back of the hotel. It is so good and busy a the time. If you stay at the hotel, you must give it a go. The hotel is located in a quite area which I like. It is about 15 mins walk to the busy commercial area.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nest Hotel Stay
The hotel is pretty out dated at the staff is less than friendly. The rooms are clean but a lot of the carpet in the hallway and within the rooms had stains and the walls in the bathroom had a bit of mold. However, this hotel is in a very good location as it is right next to a wonderful steak house, mall, Naha bus terminal and a monorail station.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice staff near shopping center but too much children
Stayed 3 nights in Dec 2018

10/10 Excellent

SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, with bus depot, tourism office, shopping mall with eateries, monorail Station, Lawson convenience stores within short walking distance. Check-in and check-out we're efficient.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Galen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the monorail. A lot of restaurants are near the hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Hwa, SF, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have very good services considering the price of the room. I was very satisfied.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is good except it’s a bit old and the WiFi connection is slow
Stayed 2 nights in Sep 2018

2/10 Terrible

Terry, Naha, Okinawa, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition was not working... Provided a fan instead. Too diry on the floors.
Stayed 1 night in Sep 2018

10/10 Excellent

Sarah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, convenient location, nice breakfast
Check in was fast. Room was clean and sufficient space. Very good selection of buffet breakfast. Close to train station.
Stayed 1 night in Sep 2018

10/10 Excellent

Susan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast with very good selection of local food.
Stayed 2 nights in Jul 2018

8/10 Good

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay yet pillows are so soft.
It was a pretty nice stay in Nest Hotel. It's near the station and there is 2 Lawson convenient store nearby. Recommend if you have a budget limit yet want to stay in a cozy hotel. My only concern is their pillow which is REALLY SOFT. A bit hard for me to sleep in such softest situation. After all, not bad!
Stayed 2 nights in Jul 2018

6/10 Okay

AUBREY M.

Stayed 2 nights in May 2018

10/10 Excellent

Sarene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday trip with family
Booked a room with 3 beds, comfortable even for 4, bed are big and spacious. Room came with breakfast, staff are friendly and accomodating and location of the hotel is very convinence to the subway. Will stay there a again if i visit Okinawa again.
Stayed 3 nights in Dec 2017
Thank you for your stay. We are pleased that you were satisfied with the room and our staff 's service. The nearest monorail station is convenient because it is 3 minutes away from our hotel by walk. Thank you for your review. We are looking forward to see you again. Reservation desk

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017
Thank you for your stay. We are looking forward to see you again.

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
my husband and I did not had a happy experience staying at Nest , someone made a mistake gave us a tiny room instead of a bigger room with fitted 3 twin size bed , cuz that was how much we booked and paid, there is no room for walking in the room, never mind there have any space to lay our luggage. After we told the front counter when we checked out the next morning, there was this amazing lady did over and beyond she is Reservation, Asami , she right away takes the ownership, and started calling Hotel.com, she told me she will help me to get the credit of difference funds from Hotel.com, most amazingly is I already got my money credited to my acct, when I returned home 5 days after, Thank you Asami from Nest Hotel Naha.
Stayed 1 night in Nov 2017

10/10 Excellent

SHUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stinky room
The room smelled bad!
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The room smells so bad
Stayed 1 night in May 2017

6/10 Okay

Petiteploy, BKK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Room is nice, you get what you piad. I love the amenities provided in the room. Location is superb as well as it is walkable to the monorail station. Staff are helpful.

8/10 Good

Ruby, HKG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to railway station
Room is quite big and clean, bed is comfortable and staff are nice. Location is very convenient, there are many Family Mart around and also restaurant. Breakfast is good and quite a lot foods for choose. Will recommend for my friends to stay this hotel.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access
Great location to access monarail. Quiet and comfortable. Three bedroom room was comfortable. Easy access to self parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to monorail station
Conveniently located within walking distance to Monorail station. Small room but this is the usual Japanese standard. Some eateries & convenient stores nearby.

8/10 Good

Jamey Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball Fan Choice
good Hotel. Great location if you want to see a Giants Spring Training game @ Cellular Stadium. Rooms were clean. Staff was kind and helpful but not much english.

6/10 Okay

Courtney, Australia

Liked: Cleanliness, staff & service
Convenient location
Close to monorail station, walking distance to Kokusai. Reception staff were very helpful. However our room was facing the main road, can be very noisy, and the room got warm and stuffy when we shut the window to keep the noise out. We were told the air conditioning was only for warm air at the time during our stay. On top of that the pillow and mattress are not comfortable, overall I did not sleep well during my stay.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near monorail, naha hus terminal
Hotel tell was near Naha Bus Terminal and the monorail, about 5 stops to airport. Overall was good for stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DS, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, no stress
Everything was low key and low stress. Easy check in, nice room, no troubles at all. Only one beef- like so many hotels of this class in Japan, there are no English channels on TV, and no instructions on how to use the TV remote control. If you have time, eat at Jack's Steak House, just behind the hotel. It's a Naha institution.

6/10 Okay

Regina, Taipei

Liked: Staff & service
Reggy
5 mins walk from Yui station and 2 Lawson shops nearby. Expecting some welcoming bottles of water in room but didn't happen. Stayed in smoking room but didn't smell the odor,overall we are satisfied with our stay at NEST hotel.

8/10 Good

TLS, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near restaurant and mart, Mrt.
The room is nice and clean, though the toilet is a bit compact, it is clean. Breakfast is quite good.