Combined shower/bathtub, deep-soaking bathtub, free toiletries
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Reviews of Moon Ocean Ginowan Hotel & Residence

4 out of 5
Moon Ocean Ginowan Hotel & Residence
3-7-12 Ujidomari, Ginowan, Okinawa-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ikuko

Stayed 7 nights in Mar 2024

10/10 Excellent

Keysha

Stayed 3 nights in Nov 2023

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun place, good breakfast, clean rooms. trivial matter: would like to see some usb outlets for charging.
Stayed 5 nights in Oct 2023

8/10 Good

Nailani, APO

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt very very clean. We enjoyed the space as a family of 4 with 8 luggages. Breakfast options are good enough. Downside is the poop is a bit on the smaller side. Overall we had a pleasant stay.
Stayed 8 nights in Aug 2023

10/10 Excellent

Haruna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place would definitely stay again.
Stayed 3 nights in Aug 2023

8/10 Good

YOON, Seoul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was wonderfull
Stayed 2 nights in Aug 2023

8/10 Good

Noime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 4 nights in Jul 2023

10/10 Excellent

Ambre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting family, who live in Naha, but I booked this place in Ginowan because I wanted a spacious room for myself and my adult children. We definitely got a spacious room!! It had 2 bedrooms, 2 toilets, 2 showers, and a bathtub with a view of the ocean. And a kitchen! Convenience wise it's really quite well located. There's a large shopping mall right next to it, with a couple of eating options, conbini, and department stores. There's a beach a 1/2 mile down the road. There are a few restaurants right behind it (can I recommend 炭ト飯 晩餐 right down the street? An izakaya, but FANCY). From Naha it's not super convenient, and with all our bags our relative had to rent a van😩! We got by with our basic Japanese pretty well. Breakfast buffet was pretty good actually. Biggest downside: not enough outlets for 4 connected people, no outlets near beds. But there's a department store next door to buy extension cords 😅 We love Okinawa so much, even being there on the hottest day in the world can't dampen our enthusiasm. We will be back soon! (if we don't stay at Moon Ocean Ginowan, it's only to be closer to our relatives! But maybe I'll just rent a van and take the leap to driving).

8/10 Good

Wai Ming, Hong Kong

Liked: Cleanliness, amenities, property conditions & facilities
the property is good, staff is helpful
Stayed 4 nights in Mar 2023

10/10 Excellent

Kallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Andres Armando

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and cleanliness are superb, breakfast is delicious.

8/10 Good

SAORI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a kitchen. The breakfast buffet had okinawa food and was very delicious!

10/10 Excellent

Chiu Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good

8/10 Good

Tommy

Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Zuhair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean rooms with great views and courteous helpful staff. Nice garden and lobby. Walking distance to the seaside and beach.
Stayed 2 nights in Nov 2021

8/10 Good

KANG

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly staff! Great breakfast!
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgraded room Room was clean and big so it was nice to stay there for 6 nights
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room separate to the living, also like the bath and shower with water temporature, also like the cooking stove too if we need. The best we love that is the best location not far to the city and American village and we can take shuttle bus without renting car but limited. Love the shopping centre and convinience store next to it. Only a little down is the breakfast buffet some foods were cold already like frech fries, bacon, eggs, etc. And food selection not as much as expected.
Stayed 4 nights in Jan 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Unexpectedly nice hotel with friendly staff. Great room and amenities. Convenient to nearby convenience stores and restaurants.
Stayed 1 night in Feb 2020

10/10 Excellent

Lienna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a prefect place for stay in Okinawa, locationwise it’s close to convention Ctr shopping mall, just 2 mins walk pass the road there are 24-hr supermarket, family mart and even 24hrs restaurant, everything you need within the vicinity. Hotel is clean and rooms are super big in Japanese standard! The view is stunning overlooking the ocean, every room is sea facing and you won’t miss it. We stayed in one-bedroom suite room, the toilet and the shower is separated room which is convenient if you have few ppl staying together. Everyone was just prefect and nth to be complain about! Rooms are clean and we try hard to keep it in good condition too, wishing it’s still the same next time we go back! Highly recommended especially for family stay.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

8/10 Good

WEI KWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
air condition in the bedroom very noisy every half an hour
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Hoi Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a comfortable stay and free parking is available
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

MEI LING MONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Not flexible
It is not as good as expected. it's not close to the sea and no beach, but facing the highway even though it's seaview. Very noisy until midnight if you open the window. Buffet breakfast has simple choices. Hotel staffs are not helpful and flexible. We tried to explore if it's possible to combine the 2 days breakfast tickets and use them in one day, but are refused. They explained that it's because we booked the rooms from online agent but not direct from the hotel, so this kind of arrangement will not be provided. We feel like we are teated as a 2nd class guests...haha
Stayed 2 nights in Dec 2019

10/10 Excellent

SEUNGWON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my trip with my family in Moon Ocean Ginowan hotel. Staffs were all really kind and the room condition was so fantastic and clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, nice view, good price! It’s close to the big shopping mall PARCO CITY! Will book this again:)
Stayed 2 nights in Dec 2019

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to all the best shopping, great breakfast daily, clean and friendly staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were brilliant. All rooms were soundproofed so didn’t hear neighbouring rooms etc. Pool was already closed for the winter season which was disappointing to we Aussies (who were struggling with the humid Naha weather!).
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a suite based property which provides space and convenience during your stay. Balcony overlooking the ocean was fantastic.
Stayed 4 nights in Nov 2019

10/10 Excellent

JAL, Texas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms. Breakfast buffet was very good. Friendly staff.
Stayed 3 nights in Oct 2019

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean spacious hotel.
High rise hotel which is not my first choice but difficult to find anything else in Japan at a reasonable price and it looked smart from the outside. Rooms were big with big sofas in the living area. Kitchenette was a bit weird as it didn’t have any cutlery or plates as standard although you could ask for them. Bedroom was nice, twin beds were huge. I’ve found some hotels have very hard beds but these were very comfy. Location is not breathtaking but it’s quiet at night. You can find shops and restaurants within walking distance in the convention centre next door or around the streets. Anyone into world war 2 history, you can see Hacksaw Ridge from the back of the hotel. I’d recommend some to stay at this hotel if you are looking to stay in the area which is about 30 mins drive from the airport.
Stayed 3 nights in Oct 2019

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always my 1st choice location good staff friendly only the breakfast choice limites
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Ray, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were offered a room upgrade to 2-bedroom suit on 2nd floor which equipped with kitchen and dinning table in living room. The room size was big and comfortable, suitable for family.
Stayed 4 nights in Sep 2019

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
Good location for Naha or the north of the island. Friendly and polite staff. Rooms are clean and well proportioned.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough. Nothing else. Nice. Finished. ,,,,?,,,
Stayed 1 night in Sep 2019

8/10 Good

Wing Hay

Liked: Cleanliness, staff & service, room comfort
Good to stay, even better if improve
Friendly front desk staffs. Patiently answer our questions n left with good advices. The sofas in room were a bite aged may need to maintain the sofa n upkeep the conditions. The rest are acceptable. Breakfast of the 3 days I spend at the Restaurant didn't have much choices, may need to improve.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, good view from room. Room is specious.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Ocean View, beach nearby, mall and eateries nearby, room had a kitchen, big spacious rooms, courteous staff, good restaurant - from an opportunity standpoint, the only thing I can think of is that the hotel can add "in room dining"
Stayed 2 nights in Aug 2019