Thank you for sharing your experience with us. I'm sorry to hear that the weather didn't cooperate for you to enjoy the water activities. Despite the rain, I hope you were still able to enjoy your stay here with us. If you have any other feedback or questions, feel free to let us know.

Dear Guest,We sincerely appreciate your feedback regarding your recent stay with us.It is truly disheartening to hear that our services did not meet your expectations. Please accept my heartfelt apologies if any of our team members failed to provide you with the respect and courtesy you deserve, or if you felt any sense of threat during your stay.Regarding the confusion regarding your room upgrade and the additional bed charge, I apologize if there was any miscommunication. Please be advised that additional charges for extra amenities, such as beds, are outlined on the Expedia booking page. However, for specific pricing details, we recommend contacting the hotel directly.Please understand that our hotel is not eligible for Expedia member benefits. Nevertheless, we are dedicated to ensuring our guests have a memorable and pleasant stay and cater to their needs as much as we can.Your feedback is invaluable, and we understand your recommendation for others to seek alternative accommodations.We sincerely hope that your future hotel experiences will be more enjoyable and trouble-free.

過日はANAインターコンチネンタル万座ビーチリゾートへお越しいただき、誠にありがとうございます。5点満点の評価をいただき大変光栄に存じます。これからも常にお選びいただけるホテルを目指し、スタッフ一同精進してまいる所存でございます。お客様のまたのお帰りをお待ちしております。

Dear Guest, Thank you very much for your positive review! We are thrilled to hear about your positive experience and are delighted to inspire incredible moments for our guests. We look forward to welcoming you back to ANA InterContinental Manza Beach Resort on your next trip to Okinawa.

Thank you very much for posting a review! We are very pleased to read that you enjoyed our services especially breakfast. Your positive comments truly inspire incredible motivation among our team! We look forward to having the pleasure of welcoming you again to ANA InterContinental Manza Beach Resort.

Dear Guest, Thank you very much for your positive review! We are thrilled to hear about your positive experience and are delighted to inspire incredible moments for our guests. We look forward to welcoming you back to ANA InterContinental Manza Beach Resort on your next trip to Okinawa.

尊敬的客人，感謝您入住 ANA 萬座海濱洲際酒店。我們已閱讀您的評論，對於您的入住未能達到您的期望，我們深感抱歉。我們的目標是讓您住得舒適、愉快。我們將在公司內部分享這些訊息，以便各部門負責人能夠繼續共同努力，為您提供愉快的入住體驗。我們期待您的再次光臨。ANA 萬座海濱洲際飯店

Dear Guest, Thank you very much for your very positive ratings shared through this review website. If you have any feedbacks for us please feel free to contact us directly. Your words inspire incredible enthusiasm within our team. We look forward to welcoming you soon again to ANA InterContinental Manza Beach Resort for another memorable stay.

Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be a peaceful retreat in the village of Onna. We're pleased that our staff provided attentive and professional service, and that you enjoyed the top-quality food at our restaurants. We appreciate your feedback regarding the balcony slider and the lack of USB ports in the room. We'll certainly take these points into consideration for future improvements. We're glad that overall you found our property outstanding, and we hope to welcome you back for another wonderful stay soon!

Dear Guest, Thank you very much for sharing your feedback on your recent stay to ANA InterContinental Manza Beach Resort! Please rest assured that we take your overall rating in consideration to improve our services and will be putting our best efforts to exceed your expectations on your next visit. If you have any feedbacks or suggestions for us, please feel free to contact us anytime.

Thank you very much for your feedback.It is with great regret to see that you didn't enjoy your stay here with us. If you have any suggestions or advice for us to improve our stay, please feel free to contact us directly.We look forward to welcoming you again and hopefully provide a better experience.

Thank you for sharing your review! We hope that you had a memorable stay with us.If you have any feedbacks regarding your stay, please feel to share with us. We take great value in your comments, and will definitely keep it into consideration as we strive to enhance our guests' experience. We are constantly working on improvements, and your input helps us focus on areas that need attention. We hope to welcome you back and provide an even more enjoyable stay in the future.

Thank you very much for giving us an amazing 5 star review. We are very pleased to know that our services were up to your standards. If there is any suggestions for us to further improve our services, please feel free to contact us directly.We look forward to welcoming you again.

この度はお忙しい中ご返信いただき誠にありがとうございます。ご滞在が素敵な思い出に残るような体験となりましたら幸いに存じます。ご滞在中に何かお気づきな点ございましたら、お手すきの際に是非お聞かせくださいませ。今後サービス向上の為に参考にさせていただきます。

この度はお忙しい中評価をいただき誠にありがとうございます。そして５点満点の評価をいただき大変光栄でございます。ご滞在が思い出に残るような体験となりましたら幸いに存じます。また、何かお気づきな点ございましたら、お手すきの際に是非お聞かせくださいませ。

Dear Guest, Thank you for your feedback! We are delighted to hear that you found our facility beautiful, enjoyed our facilities, and were satisfied with our excellent and helpful staff. We are very pleased to hear your warm compliments.We are sorry to hear that you were not satisfied with our menu selections for gluten and lactose intolerant guests. We will share your feedback with our chef and work to improve our menu to meet a wider range of dietary needs.We do hope to welcoming you again.

Dear Guest, We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your feedback. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back to ANA InterContinental Manza Beach Resort during your next trip to the island!

Dear Guest,　Thank you for staying at the ANA InterContinental Manza Beach Resort.　Thank you again for taking the time to give us feedback on your stay.　We are very pleased to receive your compliments about our staff and our beach.　However, we apologize for the inconvenience caused by the wait time for breakfast and the children's fee for your plan.　However, during the summer vacation, many guests are concentrated in the same area at the same time of the day, which causes some waiting time.　We will share your feedback with our accommodation and restaurant departments and will do our best to check and improve our operations.　Thank you very much for your honest feedback.We look forward to serving you again.

Dear Guest, Thank you for staying at the ANA InterContinental Manza Beach Resort.Also thank you for taking the time to give us feedback on your stay. We apologize for the inconvenience caused by the ants and the long waiting time for breakfast. We take these concerns seriously and are proactive in addressing them. We have implemented a breakfast login system and are taking steps to improve the efficiency of our breakfast service. Your feedback helps us to make your stay with us more pleasant. We value your feedback and will strive to make your next stay with us an even better experience.

Dear Guest, We would like to thank you for your wonderful review and for sharing your experience at ANA InterContinental Manza Beach Resort with other travelers! We are glad to hear that your stay with us was a memorable one! We will let everyone know that you were pleased with their service and that we met your needs and expectations. We look forward to seeing you again!

お客様へ　過日は、ANAインターコンチネンタル万座ビーチリゾートにご宿泊いただきありがとうございます。5点満点の評価を頂戴し、滞在にご満足いただけたようで大変嬉しく思います。　これからも快適な滞在を提供できるよう尽力して参ります。またのご利用を心よりお待ち申し上げております。

Dear valued guest, Thank you for your wonderful feedback regarding your recent stay at ANA Intercontinental Manza Beach Resort. We are delighted to hear that you enjoyed your time with us and that our beautiful beach, convenient location, and clean facilities met your expectations.We take great pride in maintaining our hotel to ensure a comfortable and pleasant experience for all our guests. We appreciate your recognition of our efforts in keeping the property well-maintained despite its age.It's fantastic to know that our resort provided a perfect setting for your family, and that you had the opportunity to enjoy a variety of marine activities. We strive to offer a range of exciting experiences to enhance your stay.Thank you once again for choosing ANA Intercontinental Manza Beach Resort. We look forward to the opportunity to serve you again.

Dear valued guest, Thank you for sharing your feedback about your recent stay at ANA Intercontinental Manza Beach Resort. We appreciate your loyalty as a returning guest and we apologize for any inconveniences you experienced during your visit.We understand your disappointment regarding the aging condition of the resort. We continuously strive to maintain our facilities and ensure a pleasant stay for all our guests. Your comments regarding the scuff marks, wear and tear, and room cleanliness have been duly noted. We apologize for falling short of your expectations in these areas.Regarding your request for a bed bridge, we apologize for any misunderstanding or inconvenience caused. We will review our procedures and ensure that our staff provides accurate information to guests regarding available services.On a positive note, we are glad to hear that you enjoyed the comfortable bedding and the beautiful beach view from your room. We take pride in our location and strive to offer a memorable experience to our guests.We also appreciate your feedback on the pool and the breakfast buffet. We will review these areas and make improvements to enhance the overall dining experience for our guests.Your feedback is highly valuable to us as we continuously work towards improving our services and facilities. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future, with improved facilities and services that meet your expectations.

Dear Guest, Thank you so much for choosing stay at ANA InterContinental Manza Beach Resort.We are grad to hear that you enjoyed Garden Pool and Public Bath during your stay.Most of activities close at 6 or 7pm. however Garde pool open until at 10pm. as a Night pool.We really appreciate your feedback.Please come back to visit us soon!

Junko 様　この度は、ANAインターコンチネンタル万座ビーチリゾートにご宿泊いただきありがとうございます。10点満点の評価を頂戴し、今回の滞在にご満足いただけたようで大変嬉しく思います。これからも、お客様の滞在を快適で想い出の1ページをご提供できるようスタッフ一同尽力して参ります。またのご利用を心よりお待ち申し上げております。

お客様へ　この度は、ANAインターコンチネンタル万座ビーチリゾートにご宿泊いただきありがとうございます。5点満点の評価を頂戴し大変光栄に存じます。これからも快適な滞在を提供できるようスタッフ一同尽力して参ります。またのご利用をお待ち申し上げております。

お客様へ　この度は、ANAインターコンチネンタル万座ビーチリゾートへご宿泊いただきありがとうございます。　滞在の評価を投稿いただき、重ねて御礼申し上げます。またのご利用をお待ち申し上げております。

Dear Guest, Thank you very much for taking the time to send us your feedback! We are delighted to hear that you had a wonderful stay at our hotel. We are honored to hear that you found our staff friendly and helpful.We are delighted to hear that you and your family enjoyed the pool during your stay. We strive to ensure that all our guests, including the little ones, can relax and enjoy themselves.Thank you for your comments about our pricing, we will take them into consideration when reviewing our rates.Thank you for visiting our hotel and for taking the time to provide us with your feedback. We look forward to welcoming you back to our hotel!

Laura 様　この度は、ANAインターコンチネンタル万座ビーチリゾートをご利用いただきありがとうございます。5点満点の評価、誠にありがとうございます！とても光栄です。　次回のお帰りをスタッフ一同心よりお待ち申し上げております。

khau 様　この度は、ANAインターコンチネンタル万座ビーチリゾートにご宿泊いただきありがとうございます。　今回の滞在の評価を投稿いただき、御礼申し上げます。　今後も心地よくお過ごしいただけるようスタッフ一同尽力いたします。またのご利用をお待ち申し上げております。

Dear Guest,Thank you for taking the time to provide us with your feedback. We are glad to hear that you found our facility to be excellent. However, we are sorry to hear that the pool closed at 18:00, which caused some disappointment for your children as they did not have enough time to enjoy the pool.We will take your comments into consideration and review them to better meet your needs. We strive to provide a positive experience for all of our guests, and we apologize for any shortcomings in this regard.Thank you very much for your valuable feedback! We hope to have the opportunity to serve you again.

SACHIN 様　　過日は、ANAインターコンチネンタル万座ビーチリゾートにご宿泊いただきありがとうございます。　滞在の評価を5点満点で頂戴しましたこと、大変嬉しく思います。これからも、心に残る滞在を提供できるようスタッフ一同尽力して参ります。またのご利用お待ち申し上げております。

Dear Guest, We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your feedback. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back to ANA InterContinental Manza Beach Resort!

Dear Guest, We are extremely honored that you chose ANA InterContinental Manza Beach Resort for your holiday as your second stay and thank you very much for taking the time to post a review on Expedia. Our entire team is delighted to receive your feedback. Going above and beyond is what our team is great at, as our priority is to create lifetime memories to our guests.We will let our team know to keep good condition of the guest room. Once again thank you for your feedback and we are truly looking forward to seeing you.

お客様へ　この度は、ANAインターコンチネンタル万座ビーチリゾートをご利用いただきありがとうございます。また、今回の滞在の評価を投稿いただき重ねて御礼申し上げます。またのご利用をスタッフ一同お待ち申し上げております。

お客様へ　過日は、ANAインターコンチネンタル万座ビーチリゾートをご利用いただきありがとうございます。またお時間を頂戴し評価を投稿いただきましたこと、重ねて御礼申し上げます。　5点満点の評価をいただき、大変光栄に存じます。これからも、快適な滞在を提供できるようスタッフ一同尽力して参ります。　またのご利用をお待ち申し上げております。

Dear Guest,We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your feedback. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back to ANA InterContinental Manza Beach Resort during your next trip to the island!

Dear Guest, We thank you for sharing with us your valuable feedback on your recent stay at ANA InterContinental Manza Beach Resort.We are delighted to hear that you enjoyed your stay with us and that you found the receptionist to be really helpful. We very much look forward to welcoming you back in the very near future.I will share your feedback with my team and we will continue our efforts to make your stay a pleasant one.we look forward to welcoming you back to ANA InterContinental Manza Beach Resort on your next trip to Okinawa Prefecture.

Dear Guests, We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your feedback. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back to ANA InterContinental Manza Beach Resort during your next trip to the island!

Dear Guest, We are more than happy to read that you were able to exceed your expectations! We appreciate your positive highlights towards our service and the comfort of our rooms. Thank you very much and we look forward to welcoming you back soon to ANA InterContinental Manza Beach Resort!

Dear Guest, We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your feedback. We put guest's experience and satisfaction as our priority, and it is definitely a boost for us every time we read positive reviews! It would be a pleasure to welcome you back to ANA InterContinental Manza Beach Resort during your next trip to the island!

Dear Guests, We are more than happy to read that you were able to exceed your expectations! We appreciate your positive highlights towards our service and the comfort of our rooms. Thank you very much and we look forward to welcoming you back soon to ANA InterContinental Manza Beach Resort!

Dear Stephen, We are delighted that you enjoyed every aspect of ANA InterContinental Manza Beach Resort and we truly appreciate your positive review. It would be a pleasure to welcome you back to our resort during your next trip to the island!

Mio 様 Many thanks for sharing your recent experience at ANA InterContinental Manza Beach Resort. We are thrilled to read how much you have enjoyed your second stay with us despite of the mitigated weather and we look forward to welcoming you back in the near future.

Shineji 様 　過日はANAインターコンチネンタル万座ビーチリゾートへお越しいただき、誠にありがとうございます。 またレビューをご投稿いただきましたこと、重ねて御礼申し上げます。 　これからも、ご満足いただけるおもてなし、サービスをお届けしてまいりますので、変わらぬご愛顧を賜りますようお願い申し上げます。 Shineji 様のまたのご利用をお待ちいたしております。

Lynn 様 　過日はANAインターコンチネンタル万座ビーチリゾートへお越しいただき、誠にありがとうございます。 今回のご滞在について10点満点の評価をいただき大変光栄に存じます。 　これからも常にお選びいただけるホテルを目指し、スタッフ一同精進してまいる所存でございます。 Lynn 様のまたのお帰りをお待ちしております。

Dear Mr. Clark, Warmest Greetings from ANA InterContinental Manza Beach Resort and thank you very much for your review. We will be working on language improvement in all areas as we want to be sure that our international guests are getting the best out of their time with us.