All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Barbara! We are so happy you had a good experience with us during your short stay. It makes us super happy knowing we have provided you with exceptional service. I will share your comments with my amazing team, who I am certain will be motivated by your kind words. Again, we thank you so much and we look forward to seeing you again soon. Take care for now!
Difficult to access the driveway from far side of highway.
Valerie
Stayed 1 night in Mar 2024
Response from Elise M, Reservations on 6 Apr 2024
Hi Valerie. Thank you for taking the time to leave a review. Our property is a little difficult to access at times but that is something that is out of our control as you know. We appreciate you leaving a review never the less. (If you are coming from the south, the best way to enter our property is to take a right down at the set of lights at Beaver Lake Road, and turn left onto main street, and drive until you reach the Tim Hortons, and take a left to use the lights to enter back onto the highway heading north!) I hope this helps !
8/10 Good
LeeAnn
31 Mar 2024
LeeAnn
Stayed 1 night in Mar 2024
2/10 Terrible
Minna
29 Mar 2024
Minna
Stayed 2 nights in Mar 2024
Response from Guest Services. on 30 Mar 2024
Hi Minna, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Super 8, we continuously strive to meet your needs and expectations, and we apologize if we fell short of that goal this time around. We would love to know more information about why you had such a bad experience, and why nothing was mentioned to our staff about your concern. Next time if we have this information, we can serve you better.
8/10 Good
Ajesh, Port coquitlam
26 Mar 2024
Liked: Cleanliness
Nice location and beautiful campus !
Ajesh
Stayed 2 nights in Mar 2024
Response from Guest Services on 27 Mar 2024
Hello Ajesh! Thank you for taking the time from your busy day to leave a review after staying with us in beautiful Lake Country. We are so happy you had a good stay with us! Sometime in the future we look forward to welcoming you again.
Its a perfect place to stay the night when flying out of Kelowna. Great rates.
Linda
Stayed 1 night in Mar 2024
Response from Guest Services on 27 Mar 2024
Hi Linda, Thank you for taking the time to tell us about your experience at our motel! It is always a pleasure to receive positive feedback. We are happy you found our location in a great distance to the Kelowna Airport, to make for an easy morning commute. We thank you again for sharing your experience and look forward to serving you in the future.
Response from Elise M, Reservations on 19 Mar 2024
Hi Tamara! Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff helpful and ours rooms comfortable.. I will share your comments with our team, who I am certain will be encouraged by your remarks.. Thank you again for sharing your experience, and we look forward to serving you in the future.
Room smelled of pot ,so later they moved us to much better room . All fine after move .
Gordon
Stayed 1 night in Mar 2024
Response from Guest Services. on 19 Mar 2024
Hi Gordon, thank you for leaving the review after staying. We are happy you enjoyed your experience more after moving to a different room. Thank you, maybe we will see you again in the future.
8/10 Good
Chelsey
7 Mar 2024
Liked: Cleanliness
Fine
Chelsey
Stayed 2 nights in Mar 2024
Response from Guest Services. on 19 Mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. It is always a pleasure to receive positive feedback. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience! Take care for now.
Hello Roger, thank you for leaving us a review after staying at the property. We hope your stay was pleasant, and we hope to welcome you again in the near future. Take care for now.
I stayed for one night and it was comfortable. Thank you.
Kelsey
Stayed 1 night in Feb 2024
Response from Guest Services. on 24 Feb 2024
Hi Kelsey, thank you for staying with us in Lake Country. We are happy to hear you felt comfortable in our small motel for your short stay. We love when our guests leave our property well rested and happy. Sometime in the future we hope to see you return. Thanks again, and take care for now.
Whenever we travel to see family we always choose Super 8.
Dana
Stayed 2 nights in Feb 2024
Response from Guest Services. on 22 Mar 2024
Hello Dana. Thank you for always supporting us by staying at our property when you decide to visit your family. Your business is greatly appreciated, as we look forward to welcoming you again very soon. Take care for now!
8/10 Good
darryll j
5 Feb 2024
Liked: Staff & service
the room was ok.. staff was very nice.. rate was affordable so happy about that.
darryll j
Stayed 1 night in Feb 2024
Response from Elise M, Reservations on 22 Mar 2024
Hi Darryl. Thank you for sharing your experience after staying at our property in Lake Country. We are pleased you found our rates affordable, and our staff to be nice and supportive during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at Super 8 in Lake Country/Winfield Area. It is always a pleasure to receive positive feedback. We are happy your experience was a good one, and we hope to see you again soon!
Park and fly service was safe and convenient. Staff was helpful.
Dianena
Stayed 1 night in Jan 2024
10/10 Excellent
Sandi
Travelled with partner
15 Jan 2024
Liked: Cleanliness, staff & service
What I liked most about this property was the customer service. My husband and I were in a situation where our flight had been cancelled and we were tired and stressed out. Johnny at the Super 8 went beyond expectations in kindness and consideration…..and apparently this was only his 5th day at the job!
I would highly recommend staying here and if you are lucky, Johnny will be there to greet you with a smile!
Had a bad experience with a very unruly hockey team & the management didn't do anything about the noise .
monique
Stayed 7 nights in Jan 2024
Response from Guest Services. on 12 Jan 2024
Hi Monique. This is saddening to read as we have had management on duty during your stay. The hockey team was with us for a very short two nights, if we knew this affected your stay, we would have done something about that. We did not know it was causing you grief during your stay until just now. Upon checkout, we would have been happy to do something for you if it bothered you that much. Sorry about that.
Very friendly, clean, comfortable and a great quiet sleep. Will definitely stay there again
Tracy
Stayed 1 night in Jan 2024
Response from Elise M, Front Desk Agent on 10 Jan 2024
Hi Tracy! Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback. We are particularly pleased that you found our guest rooms clean and comfortable as that is our goal! I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations and are very proud when we see our previous guests return. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!
Response from Elise M, Front Desk Agent on 10 Jan 2024
Hello Linda, thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback, as we continue to provide the best service possible. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!
8/10 Good
Tammy
27 Dec 2023
The hair dryer did not work but the front desk lady at checkout was very friendly. The fellow working when I checked in has a very heavy accent and didn’t talk much so that was a bit of a challenge.
Hi Julie, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Super 8, we continuously strive to meet your needs and expectations, and we apologize if we fell short of that goal this time around. We hope you give us a chance to serve you better in the future.
This is a great little hotel that’s very conveniently located just off the highway. Very comfortable bed and nicely decorated. A very good breakfast was appreciated. Would definitely recommend
Rick
Stayed 1 night in Nov 2023
Response from Elise M, Reservation Manager. on 24 Nov 2023
Hi Rick, thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country. It is always a pleasure to receive positive feedback. We are particularly pleased that you found our guest rooms clean and comfortable as that is our goal! I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations and are very proud when we see our previous guests return. Thank you again for sharing your experience, and we look forward to serving you in the future. All the best!
I didn't like that a $150 "damage deposit" was actually charged to my card at checkin. I was a single person flying into Kelowna and leaving the next morning.
I would be happier with leaving my credit card on file IN CASE there was damage, than being treated up front like I had already caused damage and being charged.
It will affect my willingness to stay here again for sure.
Andromeda
Stayed 1 night in Nov 2023
Response from Super 8 on 13 Nov 2023
The money held is always just a pre-authorization on your credit card and never put through as a purchase, it goes back on your card within 24-48 hours depending on who your card is through. :)
We choose this hotel for the hot tub but sadly it was locked up.
Carolyn
Stayed 2 nights in Oct 2023
Response from Super 8 on 23 Oct 2023
Our hot tub is open from 10am - 10pm. Please book a time with the front desk and they will let you into the hot tub area !
10/10 Excellent
LINDA
Travelled with group
23 Oct 2023
Liked: Cleanliness, staff & service
Staff very friendly. Beds very comfortable but the pillows where hard. Breakfast was good.
Our room was in the back and very quiet.
LINDA
Stayed 2 nights in Oct 2023
Response from Elise M, Reservation Manager. on 24 Oct 2023
Hello Linda, thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. We are happy to hear that you found our beds comfortable, and the room was nice and quiet. I will be glad to share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. We hope you return in the future for another great stay. Warm Regards.
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Lake Country/Winfield Area. If there was anything you think we could do better with to make your experience even more enjoyable, we would love to hear about it! Thank you for your business, take care and all the best to you.
8/10 Good
Ingrid, Royston
Travelled with partner
27 Sept 2023
Liked: Cleanliness, staff & service
this is clean decent hotel room to stay overnight. the rooms smell stale (like old smoke) but not intolerable and the air conditioner/fan is loud. we like that it had a mini kitchen to store food in fridge and cook food how ever the fridge needed defrosting. we have been here twice and only found that the entrance to the hotel is a bit tricky if you are on the wrong side of the road.
Ingrid
Stayed 2 nights in Sep 2023
Response from Elise M, Reservation Manager. on 7 Oct 2023
Hi Ingrid. Thank you for taking the time to share about your recent stay at our property. On the one hand, we are happy to hear that you enjoyed the mini kitchen and the cleanliness of the motel overall. On the other hand, we understand that our entrance is difficult to enter if you are coming from the south, but we appreciate your continued business and look forward to seeing you again.
H Charles, Thank you for sharing about your recent stay at our property. We appreciate your overall positive review of our hotel. We are hoping for your return in the future.
Response from Elise M, Reservation Manager. on 7 Oct 2023
Hello Kerry, we are appreciative of your good review after staying at our property in Lake country. Positive feedback is important and we are always happy when our guests' have a good experience. Thanks again.
Gave us the worst room on the property....never again
Ken
Stayed 1 night in Sep 2023
Response from Elise M, Reservation Manager. on 23 Sept 2023
Hi Ken. We would love to know what the problem with your room was. There was a manager on shift during your stay, so we are curious as to why nothing was mentioned to make your stay a good one, as we are here 24 hours a day to assist you. The room you stayed in has had many good reviews within the last few days and we are sad to hear your experience was not what you'd expected. Thank you for the review never the less.
8/10 Good
Randy
19 Sept 2023
Randy
Stayed 3 nights in Sep 2023
Response from Guest Services. on 21 Sept 2023
Thank you for the review Randy. We hope your stay with us was a good one, and that sometime in the future, we hope you return again for the night. Take care.