Lobby
Check availability

Reviews of Super 8 by Wyndham Kelowna BC

2 out of 5
Super 8 by Wyndham Kelowna BC
2592 Hwy 97 North, On Hwy 97 near Hwy 33, Kelowna, BC

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 1001 reviews" "
Rating 8 - Good. 421 out of 1001 reviews" "
Rating 6 - Okay. 201 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Destiny

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
No compassion or accommodation. I paid for the reservation online but my kids and I slept in my van at Walmart because the chip reader couldnt read my credit card on arrival. I was not offered an ounce of humanity in the situation and was told to take it up with my booking agent. In this world, the most valuable thing is for people to be people first; corporate employees second
Stayed 1 night in Mar 2024

10/10 Excellent

Morna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the quietness and the comfortable desk and chair. The microwave was great and I was able to make tea frequently. the toilet was a bit small and the pillows were too high (puffy) for my liking.
Stayed 2 nights in Apr 2024

8/10 Good

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
You pay for what you get. It's agood place considering the price. The staff is very kind.
Stayed 3 nights in Mar 2024
Response from Front Desk on 1 Apr 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, amenities
Bad service. Dirty looking sheets Dirty shower
Stayed 2 nights in Mar 2024

4/10 Poor

Andréa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Danny (GM Super 8 Castlegar) for the recommendation. Will stay again
Stayed 1 night in Mar 2024
Response from Front Desk on 31 Mar 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and easily accessible. It was quiet except for some road noise. Room was adequate and bed was comfortable.
Stayed 2 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas are showing their age, but it was a comfortable, good choice for us.
Stayed 2 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

2/10 Terrible

tammy

Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 21 Mar 2024
Dear Christine, Thank you so much for the nice rating and comments about our property.

4/10 Poor

JAS

Stayed 1 night in Mar 2024

6/10 Okay

Jeff

The side of the building I was on faced the highway and it was fairly noisy.
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 21 Mar 2024
Dear kathleen, Thank you for the great rating about our product and services.

6/10 Okay

Charleen

Disliked: Cleanliness, property conditions & facilities
To old and had to walk outside to get to room
Stayed 1 night in Mar 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear Guest, Thank you for the lovely comments about our staff. we would love to see you again in the near future.

8/10 Good

Sarah

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear Sarah. Thank you for the nice rating about our products and services.

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear Margaret, Thank you for your nice review about our property.

10/10 Excellent

Ovidio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and very accommodating.
Stayed 1 night in Mar 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear Ovidio, Thank you so much for the wonderful comments about our staff.

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, amenities
Good staff and rooms.
Stayed 1 night in Feb 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear John, Thank you for your lovely comments about our staff and rooms.

8/10 Good

Hunter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy was nice and helpful.
Stayed 1 night in Feb 2024
Response from Super 8 Kelowna on 12 Mar 2024
Dear Hunter, Thank you for your feedback.

6/10 Okay

Jay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Super 8 Kelowna on 22 Feb 2024
Dear Guest, Thank you for the nice rating about our property.

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Feb 2024
Dear Guest,Thank you for taking your time to leave us a review.

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and included … fruit, bread, jams, yogurt, selection of cereal, coffee or tea, and boiled eggs.
Stayed 1 night in Feb 2024
Response from Front Desk on 9 Feb 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

10/10 Excellent

Mandie

Liked: Staff & service
The staff was great.
Stayed 1 night in Feb 2024
Response from Front Desk on 6 Feb 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 6 Feb 2024
Thank you for your response

2/10 Terrible

Gurpreet, Langley

Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book.. reasonable rates.. friendly staff
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 27 Jan 2024
Dear Julie,Thank you for taking time on leaving us a review. We are delighted to hear that you enjoyed your stay with us.We hope to see you again on your future trip in town.Stay Safe.

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Super 8 Kelowna on 27 Jan 2024
Dear Brianna,Thank you for taking time on leaving us a review. We are glad to hear that you enjoyed your stay with us. We hope to see you again on your future trip in town.Stay Safe.

8/10 Good

delia

Liked: Cleanliness, amenities, property conditions & facilities
Ice in the driveway
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 25 Jan 2024
Dear Delia,Thank You for taking time to leave us a review. We really appreciate it.We hope to see you again on your future trip in town.Stay Safe

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Exterior access to all rooms
Stayed 2 nights in Jan 2024
Response from Super 8 Kelowna on 24 Jan 2024
Dear Brian.Thank you for taking time to leave us a feedback. We really appreciate it.We hope to see you again on your future trip in town.Stay Safe.

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Really good value for a comfortable lodging.
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 24 Jan 2024
Dear Lucille,Thank You for taking time to share your feedback with us. We really appreciate to hear positive review regarding with your stay with us.We hope to see you again for your future trip in town.Stay Safe.

6/10 Okay

Gerry

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 24 Jan 2024
Dear Gerry,Thank you for taking time to leave a review regarding with your stay with us. We really appreciate it. We hope to see you on your future trip in town.Stay Safe.

8/10 Good

Jack

Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 20 Jan 2024
Dear Jack,Thank you for taking time to leave a review. We appreciate your feedback. We hope to see you again on your future trip in town.Stay Safe.

10/10 Excellent

delia

Stayed 1 night in Jan 2024
Response from Front Desk on 9 Feb 2024
Dear Guest,Thank you for taking your time to leave us a review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback.We hope to see you again

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt a bit dated but was clean. Property was quiet. Not much of a selection for breakfast if you are looking for a more full selection. It was fine for us.
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 24 Jan 2024
Dear Cheryl,Thank you for taking time on leaving us a review. We're currently on the process of updating and detailing our rooms to give a better experience to our guest and for our breakfast options, we're working on the list of breakfast that we can offer in the future. We really appreciate your feedback.We hope to see you again on your future trip in town. Stay Safe

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 10 Jan 2024
Dear Denise,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Warm Regards, Front Desk

6/10 Okay

Benje

Travelled with family
Liked: Cleanliness, staff & service
The best bang for your buck, this is a no frills hotel. All basic average amenities are available like basic toiletries, cups and coffee maker in the rooms. The beds are small as they are only double but VERY comfortable as I enjoy sleeping on a firm mattress and not a pillow! Everything was tidy and cleaned well. They may have tried to update the rooms but it still felt a bit dingy. Would I stay here again for one or two nights, yes, but it’s definitely not a luxury stay. The breakfast meets breakfast expectations with nothing extra like bacon or pancakes; but fruit, cereal, yogurt and muffins (there were more choices) is fine for me. The front desk staff was friendly and good at their job. I give this motel an average rating.
Stayed 1 night in Jan 2024
Response from Super 8 Kelowna on 9 Jan 2024
Dear Benje,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Warm Regards, Front Desk

6/10 Okay

Lolevel

Nothing
Stayed 3 nights in Oct 2023
Response from Super 8 Kelowna on 9 Jan 2024
Dear Adam,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Warm Regards,Front Desk

6/10 Okay

Adam

Stayed 1 night in Dec 2023
Response from Super 8 Kelowna on 9 Jan 2024
Dear Adam,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Warm Regards,Front Desk

10/10 Excellent

Jaclyn

Stayed 3 nights in Dec 2023
Response from Super 8 Kelowna on 24 Jan 2024
Dear Jaclyn,Thank you for taking time to leave us a feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again on your future trip in town.Stay Safe.

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
We suggest Maintenance check this room. The toilet ran all night and the sink backed up draining very slowly. We've stayed here before and didn't have these issues. It was still good value as the room rate was very reasonable.
Stayed 2 nights in Dec 2023
Response from Super 8 Kelowna on 9 Jan 2024
Dear Lucille,Thank you for taking time to leave a review. We appreciate your feedback. Thank you for letting us know regarding with the maintenance issues and we we'll surely resolve this issue.We're looking forward to see you again on your future trip in town.Stay Safe.Warm Regards,Front Desk

6/10 Okay

Elaine

Travelled with family
Didn’t appreciate having to pay for parking when we were stayed going to and coming back from our trip. First time I’ve ever had to do that.
Stayed 1 night in Dec 2023
Response from Super 8 Kelowna on 29 Dec 2023
Dear Elaine, Thank you for the feedback. We are sorry that you did not like to pay for Park and Fly. But, This policy is changed from last 2 years and we always mention to the guest upfront about the park & fly charges.

6/10 Okay

Alita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Super 8 Kelowna on 29 Dec 2023
Dear Alita, Thank you for the feedback.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location because of proximity to other services and shopping.
Stayed 4 nights in Dec 2023
Response from Super 8 Kelowna on 29 Dec 2023
Dear Michael. Thank you for the nice comments about our property. We would love to see you again in the near future.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Super 8 Kelowna on 22 Dec 2023
Dear Joseph,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Happy Holidays!Warm Regards,Front DeskSuper 8 Kelowna

10/10 Excellent

David

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Super 8 Kelowna on 22 Dec 2023
Dear Joseph,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Happy Holidays!Warm Regards,Front DeskSuper 8 Kelowna

10/10 Excellent

Ching Yin

Travelled with family
Liked: Staff & service
Response from Super 8 Kelowna on 5 Feb 2024
Dear Guest, Thank you for the nice rating about our property. We would love to see you again in the near future.

6/10 Okay

omar

Business traveller
Liked: Cleanliness
Response from Super 8 Kelowna on 5 Feb 2024
Dear Guest, Thank you for your review.

8/10 Good

Jai-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Super 8 Kelowna on 22 Dec 2023
Dear Joseph,Thank you for taking time to leave a review. We appreciate your feedback. We're looking forward to see you again on your future trip in town.Stay Safe.Happy Holidays!Warm Regards,Front DeskSuper 8 Kelowna