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Reviews of Fairfield Inn by Marriott Salt Lake City Layton

2.5 out of 5
Fairfield Inn by Marriott Salt Lake City Layton
1740 Heritage Prk Blvd, Layton, UT

Reviews

8.4

Very good

Rating 10 - Excellent. 252 out of 591 reviews" "
Rating 8 - Good. 222 out of 591 reviews" "
Rating 6 - Okay. 65 out of 591 reviews" "
Rating 4 - Poor. 32 out of 591 reviews" "
Rating 2 - Terrible. 20 out of 591 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wade on 22 Apr 2024
Thank you for staying with us, we appreciate the rating. We are pleased to hear that you enjoyed your stay. If we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

Kevin, Richfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and hot tub. Staff were all friendly.
Stayed 2 nights in Apr 2024
Response from Wade on 22 Apr 2024
Thank you for staying with us, we appreciate your review. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise
Stayed 2 nights in Apr 2024
Response from Wade on 18 Apr 2024
Thank you for staying with us, we appreciate your review. If there is anything that we can help you with please let us know. We hope to see you again soon.

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is close to shopping. Ease of access to highway.
Stayed 3 nights in Apr 2024
Response from Wade on 15 Apr 2024
Thank you for staying with us, we appreciate your review. We are pleased to hear that you enjoyed the convenience of our location. If we can help you with anything please let us know. We hope to see you again soon.

4/10 Poor

Randall

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The check in process was fine. The room was less than expected. The phone did not work. The outlet on the lamp next to the bed did not work. The bedding was very uncomfortable ( especially the pillows ). The lighting in the bathroom was very dark. There was rust in two places in the bathtub were a hand rails should be. For the price I was expecting more. So as a travel agent I will not be able to recommend your hotel. Thank you
Stayed 2 nights in Apr 2024
Response from Wade on 8 Apr 2024
Thank you for staying with us, we appreciate you review. I am sorry to hear that your stay was not more enjoyable. If we can help you with anything please let us know. We hope to see you again.

4/10 Poor

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel last summer while it was under renovation and it was awful, we refrained from writing a review and contacted them directly regarding the issues at that time, we got a generic sort of apology. I mistakenly booked the same hotel again and it was even worse, not one of the issues we brought to them last summer were resolved. The remodel was done very poorly, the wallpaper is peeling off the walls, baseboards are uneven and half unpainted, the heat and air only work so/so. Our room was not cleaned during our stay, nor were we given enough towels for the number of guests we listed as staying with them. House keeping staff were pleasant when contacted and got us additional towels as requested, but then the next day we had the same issue and had to again request additional towels. Paint is peeling all over the common areas and pool. The breakfast is a total joke, you never expect much at a place like this but this is beyond bad. Bottom line. I will never make this mistake again and this hotel is on the never again list.
Stayed 2 nights in Feb 2024
Response from Wade on 19 Feb 2024
Thank you for staying with us, we appreciate your review. I am sorry to hear that your stay was not more enjoyable. If I may help you with anything please let me know. We hope to see you again.

10/10 Excellent

Guadalupe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean just passing by on a road trip
Stayed 1 night in Feb 2024
Response from Wade on 5 Feb 2024
Thank you for staying with us, we appreciate you review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Joseph

Stayed 1 night in Jan 2024
Response from -Wade on 22 Jan 2024
Thank you for staying with us, we appreciate the rating. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel in Layton is a great value...
We stayed overnight after a family holiday party. We had stayed there only a few weeks before so we knew what kind of experience we would have. We had our dog as the hotel is pet friendly. But instead of putting us on the ground floor as before, we were put up on the second floor near the end closest to the freeway. The room was noisy and the sounds kept our dog on edge, unlike the room on the ground floor which was away from the highway. Next time we will specify that we want to be on the ground floor away from the road. It wasn't terrible, just noisy and not a good choice for our dog. Everything else was great though and the staff is friendly and the breakfast in the morning was excellent and hearty. However, Ii still miss the days when bacon was on the menu! :)
Stayed 1 night in Dec 2023
Response from Wade on 4 Jan 2024
Thank you for staying with us, we are pleased to hear that you enjoyed your stay. We are currently remodeling our ground floor rooms and hope to have them back online near the end of the month. I am sorry that we did not have one for you. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Allison

Travelled with partner
Liked: Amenities
The bathtub would not go down .
Stayed 2 nights in Dec 2023
Response from Wade on 2 Jan 2024
Thank you for staying with us, we appreciate you review. I am sorry to hear about the tub drain, if we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

Guillermo

Response from Wade on 26 Feb 2024
Thank you for staying with us, we appreciate the rating. If we can help you with anything please let us know. We hope to see you again soon

10/10 Excellent

Beverly

Travelled with pets, Travelled with partner
Liked: Amenities
Pillows not great room temperature hard to control Pet friendly great, rate for pet should be in price when booked with pet.
Stayed 1 night in Dec 2023
Response from Wade on 2 Jan 2024
Thank you for staying with us, we appreciate your review. If there is anything that we can help you with please let us know, we hope to see you again soon.

6/10 Okay

Jennifer, lake ariel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Wade on 18 Dec 2023
Thank you for staying with us, we appreciate the rating. If there is anthing that we can do for you please let us know. We hope to see you again soon.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We were visiting family and needed a place to stay for two nights in the area. We thought the price represented a good value and booked it the same day through Hotels/com.. The hotel was very clean and nice. The staff was great and looked to help our every need.
Stayed 2 nights in Nov 2023
Response from Wade on 5 Dec 2023
Thank you for staying with us, we appreciate your review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Wade on 14 Nov 2023
Thank you for staying with us, we appreciate your review. If we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

William M

Travelled with family
Liked: Cleanliness, staff & service, room comfort
.
On check in, it would have been much better if the Hotels.com confirmation number was provided/linked to the hotel front desk. When one of our two rooms was not able to be located, providing the confirmation number from Hotels.com was of no benefit. We needed to call Hotels.com to get the record straight. The room was reserved but was not initially found by the front desk
Stayed 1 night in Oct 2023
Response from Wade on 31 Oct 2023
Thank you for staying with us and for you review. I am sorry to hear that your check in was not a better experience. If I may help you with anything please let me know. We hope to see you again.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to visit with family.
The Hotel was clean and the breakfast was good. I would Definity stay there again.
Stayed 2 nights in Oct 2023
Response from Wade on 30 Oct 2023
Thank you for staying with us and for you review. We are pleased to hear that you enjoyed your stay. If we can help you with anything please let us know. We hope to see you again soon.

6/10 Okay

Emilee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I reserved a room with 2 queen beds and when we got up to our room we got a king size bed. I was just thankful to have a bed to sleep in but my son is autistic and he wasn’t happy that he didn’t have his own bed. And the lady at the desk wasn’t very helpful or friendly but maybe she was tired. The other times we have stayed here it was good. But if I have to pay a lot for a nights stay I expect to at least get what I reserved and wanted
Stayed 1 night in Oct 2023
Response from Wade on 24 Oct 2023
Thank you for staying with us, we appreciate you review. I am sorry to hear that your stay was not more enjoyable. I have shared you comments with our team. If I may help you with anything please let me know. We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Wade on 16 Oct 2023
Thank you for staying with us, we are pleased to hear that you enjoyed your stay. If we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

Steven

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great location. Restaurants next door. Sadly, the tub in my room flooded every day. The toilet paper holder was rusty. The most disappointing thing was the breakfast. Specifically the eggs. They are clearly powdered eggs. A spoon of their scrambled eggs feels like a spoonful of sand. I thought I would never encounter powdered eggs after my military career.
Stayed 3 nights in Sep 2023
Response from Wade on 16 Oct 2023
Thank you for staying with us, we appreciate you review. I am sorry to hear that you stay was not more enjoyable. If I may help you with anything please let me know. We hope to see you again.

8/10 Good

Gary

Liked: Staff & service
needs better maintenance, quality of repairs is poor
Stayed 1 night in Aug 2023
Response from Wade on 5 Sept 2023
Thank you for staying with us and for you review. I am sorry to hear that your stay was not more enjoyable. If I may help you with anything please let me know. We hope to see you again.

10/10 Excellent

Eliseo

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Close to were i was going
Stayed 4 nights in Aug 2023
Response from Wade on 30 Aug 2023
Thank you for staying with us, we appreciate your review. We are pleased to hear that you enjoyed the convenience of our location. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Marcus

Stayed 3 nights in Jul 2023
Response from Wade on 17 Aug 2023
Thank you for staying with us, We are please to see that you enjoyed your stay. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Shelly

Stayed 1 night in Jul 2023
Response from Wade on 8 Aug 2023
Thank you for staying with us, we appreciate the rating. We hope to see you again soon.

10/10 Excellent

Pat

Stayed 1 night in Jul 2023
Response from Wade on 6 Jul 2023
Thank you for staying with us, we appreciate the rating. We are pleased to see that you enjoyed your stay. If there is anything that we can help you with, please let us know. We hope to see you again soon.

8/10 Good

Francesco Jr

Stayed 1 night in Jul 2023
Response from Wade on 26 Jul 2023
Thank you for staying with us, we appreciate the rating. If we can help you with anything please let us know. We hope to see you again.

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean and nice
Stayed 1 night in Jun 2023
Response from Wade on 20 Jun 2023
Thank you for staying with us, we appreciate your review. We are pleased to hear that you enjoyed your stay. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above & Beyond
I had a great experience both with the hotel, and hotels.com with helping me with a mix up of dates. I am a solo female traveler with just my dog with me & I thought I was going to completely be in out of luck with me mixing the dates up. The girl at the front desk as well as the hotels.com rep helped me have a place to stay for the night. I wish I would have gotten the girls name; but she was super friendly and accommodating. On top of all of that, the hotel room was clean, comfortable, and the breakfast was great! Thank you for everything!
Stayed 1 night in Jun 2023
Response from Wade on 19 Jun 2023
Thank you for staying with us, we appreciate your kind remarks. We are pleased to hear that your stay was enjoyable. If we can help you with anything please let us know. We hope to see you again soon.

6/10 Okay

Spencer

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Wade on 14 Jun 2023
Thank you for staying with us, we appreciate the rating. If we can help you with anything please let us know. We hope to see you again.

10/10 Excellent

Rodney

Stayed 1 night in Jun 2023
Response from Wade on 13 Jun 2023
Thank you for staying with us, we appreciate you review. We are pleased to hear that you stay was enjoyable. Our team is always pleased to hear from our guests. If we can help you with anything please let us know. We hope to see you again soon.

2/10 Terrible

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk unprofessional and inexperienced told us to go to another hotel just because they could not locate a third party reservation. Even though a notice was posted regarding renovations on the second floor first impression as you get out of the elevator was we entered a drug house. My room 230 TV did not work to avoid using the elevator we used the steps found two large areas of dog poop had the kids jumping over it. Would not stay here again
Stayed 1 night in Jun 2023
Response from Wade on 6 Jun 2023
Thank you for staying with us, we appreciate your review. I am sorry to hear that your stay was more enjoyable. If I may help you with anything please let me know. We hope to see you again

4/10 Poor

Krista

Disliked: Property conditions & facilities
My room was not very clean, it was dingy looking, just “OK“ more of a problem though was that I was on the far right side of the building, which is right next to the freeway, and it was loud all night long! I have been put next to freeways before it hotels and it was not this loud so the soundproofing must be poor! Also, I had a baby across the hall from me who cried all through the night waking me up over and over and over again! I was only in town to visit my father with dementia at Memory Care so I really needed to be up early and calm and ready to go. That did NOT happen. This was not a pleasant experience and I do not plan on staying here again.
Stayed 1 night in Jun 2023
Response from Wade on 6 Jun 2023
Thank you for staying with us we appreciate your review. I am sorry to hear that your stay as not more restful. If I may help you with anything please let me know. We hope to see you again.

2/10 Terrible

Larry

Disliked: Staff & service
Stayed 1 night in May 2023
Response from Wade on 26 May 2023
Thank you for staying with us, we appreciate the rating. I am sorry to see that your stay did not rate higher. If there is anything that I many help you with, please let me know. We hope to see you again.

2/10 Terrible

Barbara

Travelled with pets
Disliked: Property conditions & facilities
They were doing construction and hallway was blocked, filthy, noisy and unsafe. Workers were loud and were playing with their walkie talkie radios in the hallway and used up all the luggage carts for their tools and equipment. No creamer for coffee in lobby that didn’t have flavor in it. People with diabetes can’t have that. Breakfast “sausage” was seriously dried out and over cooked. There was no art in my room, no garbage cans and no DoNotDistub sign for the door. Three days of hell here. I will never EVER stay at a Marriott hotel again. My last morning they started knocking on my door at 7 am to replace a chair and to get me out of the room. Seriously knocked on my door 18 times before check out time!!!!
Stayed 3 nights in May 2023
Response from Wade on 23 May 2023
Thank you for staying with us, we appreciate you review. I am sorry to hear that your stay was not more enjoyable. If I may help you with anything please let me know. We hope to see you again

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, the staff and the breakfast were great. The only downside to our experience was the hot tub was not working.
Stayed 2 nights in May 2023
Response from Wade on 15 May 2023
Hello, Thank you for staying with us, we appreciate your review. We are pleased to hear that you enjoyed your stay. I do apologize for the issues with the spa, we are awaiting some new equipment. If we can help you with anything please let us know. We hope to see you again soon

4/10 Poor

LACI

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They didn’t have the room I booked available so they gave me a smaller room but didn’t change the rate. The room wasn’t really clean and the pillows all had stuff like white fluff coming out of them so we didn’t even use the pillows which wasn’t great.
Stayed 1 night in May 2023
Response from Wade on 15 May 2023
Thank you for staying with us and for your review. I am sorry to hear about your pillow. If I may help you with anything please let know. We hope to see you again soon

2/10 Terrible

Casaundra

Stayed 1 night in May 2023
Response from Wade on 15 May 2023
Thank you for staying with us and for the rating. I am sorry to see that your stay did not rate higher. If I may help you with anything please let me know. We hope to see you again.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. We would stay again.
Stayed 1 night in May 2023
Response from Wade on 11 May 2023
Thank you for staying with us and for your review. We are pleased to hear that you enjoyed your stay. Please let us know if we can help you with anything. We hope to see you again soon.

4/10 Poor

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made it tough was that we were next to the highway. It was the loudest place I have ever stayed from the constant road noise. If we would have had a room on the other end if the building it most likely would have been fine.
Stayed 1 night in Apr 2023
Response from Wade on 17 Apr 2023
Thank you for staying with us and for your review. I am sorry to hear that your stay was not more restful. If we can help you with anything please let us know. We hope to see you again.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, good house keeping, nice quiet, very comfortable
Stayed 1 night in Apr 2023
Response from Wade on 17 Apr 2023
Thank you for staying with us and for the review. Our team is always excited to hear from happy guests. If we can help you with anything please let us know. We hope to see you again soon.

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
Staff was nice, however bathroom was dirty, blackout drapes had holes and tears, breakfast was so-so and highway noise was noticeable until late in the evening
Stayed 1 night in Mar 2023
Response from Wade on 21 Mar 2023
Thank you for staying with us and for you review. I am sorry to see that your stay did not rate higher. If we can help you with anything please let me know. We hope to see you again.

8/10 Good

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Wade on 8 Mar 2023
Thank you for staying with us and for your rating. We are please to see that your stay rated well. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Dan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient location. Friendly staff.
Stayed 1 night in Mar 2023
Response from Wade on 6 Mar 2023
Thank you for staying with us and for your review. We are pleased to hear that you enjoyed your stay. Our Staff appreciates the positive feedback. If we can help you with anything, please let us know. We hope to see you again soon.

8/10 Good

Kyle

Stayed 2 nights in Feb 2023
Response from Wade on 6 Mar 2023
Thank you for staying with us and for the rating. If we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

TYLER, Eden

Stayed 1 night in Feb 2023
Response from Wade on 6 Mar 2023
Thank you for staying with us, we appreciate the rating. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night. It was excellent! Nice breakfast the next morning. Quiet.
Stayed 1 night in Jan 2023
Response from Wade on 30 Jan 2023
Thank you for staying with us and for your review. We are pleased to hear that your enjoyed your stay. If we can help you with anything please let me know. We hope to see you again soon. -Wade

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Very good breakfast.
Stayed 3 nights in Jan 2023
Response from Wade on 26 Jan 2023
Thank you for staying with us and for your review. We are pleased to hear that you enjoyed your stay. Our team appreciates the recognition. If we can help you with anything please let us know. We hope to see you again soon.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool and hot tub-welcome relaxing after a long day
Response from Wade on 17 Jan 2023
Thank you for staying with us and for your review. We are pleased to hear that you were able to relax and enjoy your stay. If we can help you with anything please let us know. We hope to see you again soon.

8/10 Good

Alison, Montesano

Stayed 1 night in Dec 2022

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Just okay
My husband and I travel regularly and often stay in this area. Great location in heart of Layton/Davis County (if you don’t mind interstate traffic noise). Hotel staff is friendly, and rooms are clean. I recommend choosing a different hotel if you like to use the fitness center as it was very small and missing half of their free weights. Toiletries provided were the bare minimum.
Stayed 1 night in Dec 2022
Response from Wade on 20 Dec 2022
Thank you for staying with us and for your review. We appreciate your comments. If we can help you with anything please let us know. We hope to see you again soon.