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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
201 Chuckwagon Road, Ogallala, NE

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 1002 reviews" "
Rating 8 - Good. 367 out of 1002 reviews" "
Rating 6 - Okay. 159 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Nice rooms.
Stayed 1 night in Apr 2024
Response from Stephanie on 15 Apr 2024
We are so glad to hear that you enjoyed your stay at the Quality Inn & Suites. Thank you for taking the time to let us know what you liked.Please come again.Stephanie, General Manager

10/10 Excellent

keith, casper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and nice breakfast facility. Good location and friendly staff.
Stayed 1 night in Mar 2024
Response from Stephanie on 21 Mar 2024
Thank you for such a great a review!! We appreciate that you chose us for your stay.Please come again!Stephanie, General Manager

6/10 Okay

JOHN

Stayed 1 night in Mar 2024
Response from Stephanie on 10 Apr 2024
Thank you for taking the time to let us know how we are doing.Stephanie, General Manager

4/10 Poor

Elly

Travelled with partner
Disliked: Amenities
We drove around the property and didn’t feel safe at all.
Stayed 1 night in Mar 2024
Response from Stephanie on 3 Mar 2024
I am sorry you didn't feel safe. We have camera's all around the property and someone watching them 24/7.I am glad we live in a small town and guests are safe here.Stephanie, General Manager

10/10 Excellent

Ann

Liked: Property conditions & facilities
We wanted to enjoy a pool and didn’t realize that it was an outdoor pool.
Stayed 1 night in Feb 2024
Response from Stephanie on 28 Feb 2024
Plan another trip and come back in the summer and enjoy the pool and hot tub!Stephanie, General Manager

2/10 Terrible

Antonio

Travelled with family
Bed bugs in bed. Staff seem like didn't care. Just said Thanks for letting us know.. Room# 147.
Stayed 1 night in Feb 2024
Response from Stephanie on 26 Feb 2024
I am sorry this happened. We take this very seriously. We have procedures to follow and verifications to be made.I will be addressing this issue with the FD Agent.Stephanie, General Manager

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are fantastic. The breakfast was out of this world. Unbelievable.
Stayed 1 night in Jan 2024
Response from Stephanie on 21 Jan 2024
Thank you so much for your great review of the Quality Inn & Suites. We love our staff and are glad you do too.Please come again.Stephanie, General Manager

10/10 Excellent

Taren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great at we got in just of midnight & they were very helpful
Stayed 1 night in Jan 2024
Response from Stephanie on 14 Jan 2024
Thank you very much for your kind words. We are glad you enjoyed your stay and the staff.Please come again.Stephanie, General Manager

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Price
We were just passing through for the night but it was a great choice for the price! Comfortable bed and very clean room. BEST hot hotel breakfast I have had in a long time, especially for the nightly rate!
Stayed 1 night in Jan 2024
Response from Stephanie on 14 Jan 2024
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate your feedback and kind words.Please come see us again.Stephanie, General Manager

4/10 Poor

Dawn

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Stephanie on 14 Jan 2024
Thank you for your feedback

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stephanie on 7 Jan 2024
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate your feedback. Thank you for choosing us. Stephanie, General Manager

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stephanie on 28 Dec 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites.We appreciate your business.Happy New Year!Stephanie, General Manager

10/10 Excellent

Julie

Stayed 1 night in Dec 2023
Response from Stephanie on 25 Dec 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites.Merry Christmas and Happy New YearPlease come again.Stephanie, General Manager

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on 10 Dec 2023
Thank you for letting us know that you liked your stay at the Quality Inn & Suites. We appreciate your business.Please come see us again.Stephanie, General Manager

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stephanie on 10 Dec 2023
Thank you for letting us know that you liked your stay at the Quality Inn & Suites. We appreciate your business.Please come see us again.Stephanie, General Manager

10/10 Excellent

Cassandra

This motel was very clean, staff helpful. Breakfast was cold but I did show up at 6am and the young man was trying to get it heated. I would recommend this motel.
Stayed 1 night in Nov 2023
Response from Stephanie on 3 Dec 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. Breakfast was Sandeep's first day. Thank you for being patience with him.Stephanie, General Manager

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely worth the stay. Was on the road for well over 12 hours in the middle of a snow storm. I walked in and the staff was friendly and informative and made the whole day much better. The room was clean and warm and a comfortable bed. 10 out of 10 would stay here again!
Stayed 1 night in Nov 2023
Response from Stephanie on 3 Dec 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We are glad we could make your day better.Please come see us again.Stephanie, General Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property for the price. Our bed was comfy and the attached restaurant was nice for our later check-in. I will definitely stay at this propeerty again if the need arises.
Stayed 1 night in Nov 2023
Response from Stephanie on 3 Dec 2023
Thank you for taking the time to let us know what you liked about your stay at the Quality Inn & Suites.Please come see us again.Stephanie, General Manager

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely updated room. Very friendly front desk.
Stayed 1 night in Nov 2023
Response from Stephanie on 27 Nov 2023
Thank you for letting us know what you liked about your stay. We are so glad you enjoyed our staff and noticed the changes we have made.Stephanie, General Manager

10/10 Excellent

Colten

Stayed 1 night in Nov 2023
Response from Stephanie on 27 Nov 2023
We are glad you enjoyed your stay at the Quality Inn & Suites.Please come see us again.Stephanie, General Manager

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy
Stayed 1 night in Nov 2023
Response from Stephanie on 22 Nov 2023
Thank you for letting us know about your stay at the Quality Inn & Suites. Stephanie, General Manager

10/10 Excellent

Wilfredo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite impress with the property. Room was very clean and perfect for my doggies and I.
Stayed 1 night in Nov 2023
Response from Stephanie on 19 Nov 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites.Please come see us again.Stephanie, General Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Stephanie on 15 Nov 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you for choosing us for your stay.Please come see us again.Stephanie, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on 6 Nov 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. Please come see us again.Stephanie, General Manager

8/10 Good

Dennis Joanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady that was doing the Breakfast was very friendly. Made us feel very welcome.
Stayed 2 nights in Oct 2023
Response from Stephanie on 5 Nov 2023
We love Joyce and are glad to hear you do too. Please come see us again at the Quality Inn & Suites.Stephanie, General Manager

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Arrived early. Did not even bat an eye about checking in early. Easy to find.
Stayed 1 night in Oct 2023
Response from Stephanie on 5 Nov 2023
We are so glad you enjoyed your experience. Thank you for letting us know what you liked. Please come see us again.Stephanie, General Manager

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and the breakfast good and plentiful.
Stayed 1 night in Oct 2023
Response from Stephanie on 1 Nov 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you letting us know what you liked. Please come see us again.Stephanie, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older hotel so was not sure what to expect. We were presently surprised. Room was very clean and bed was comfortable. Typical continental breakfast but was very good. Would definitely stay here again!
Stayed 1 night in Oct 2023
Response from Stephanie on 30 Oct 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate your business and hope you stay with us again.Stephanie, General Manager

10/10 Excellent

Blaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was fine, but the track traffic from I-80 made sleep interrupted.
Stayed 1 night in Oct 2023
Response from Stephanie on 30 Oct 2023
Thank you for letting us know about your stay. We appreciate you choosing us.Stephanie, General Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend the money and stay somewhere else.
You get what you pay for. Wish I would have paid more and stayed somewhere else. Funky smell and I found a hair on my pillow. Ewwww. I know stuff happens but overall not a place I want to stay at again.
Stayed 1 night in Oct 2023
Response from Stephanie on 16 Oct 2023
I am sorry this was your experience. We try our best to make sure everything is right. I am sorry this was missed. I hope you let the FD know.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie on 16 Oct 2023
Thank you for taking the time to let us know how your stay was.

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quick one-night stay on a two-week road trip, this hotel sufficed. The room was clean and smelled good. The bed was quite uncomfortable, but after driving 16 hours, it did the trick. There was this blaring red sign outside in the parking lot that was obnoxious. The doors to the room faced directly outside. I was just happy we got the 2nd floor, where you needed a key to access it. Otherwise, this stay was adequate and met our needs for a very good price!
Stayed 1 night in Oct 2023
Response from Stephanie on 15 Oct 2023
Thank you for letting us know about your stay. We appreciate you letting us know about your stay.Stephanie, General Manager

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2023
Response from Stephanie on 5 Nov 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you staying with us and welcome you back again.Stephanie, General Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and comfortable beds. Clean room and bath.
Stayed 1 night in Oct 2023
Response from Stephanie on 15 Oct 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you letting us know what you liked.Please come see us again.Stephanie, General Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and wonderful staff.
Stayed 1 night in Oct 2023
Response from Stephanie on 10 Oct 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you for letting us know what you liked.Please come see us again.Stephanie, General Manager

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people!!
Stayed 2 nights in Oct 2023
Response from Stephanie on 30 Oct 2023
Thank you so much for letting us know what you enjoyed about your stay. We appreciate you choosing us for your stay.Stephanie, General Manager

6/10 Okay

John

Travelled with partner
Room is nice and clean, lobby was very nice also. Front deck attendant was quick and spot on. Not crazy about lugging suit cases up the flight of stairs, first world problem I guess…
Stayed 1 night in Oct 2023
Response from Stephanie on 8 Oct 2023
Thank you for letting us know about your stay at the Quality Inn & Suites. Stephanie, General Manager

6/10 Okay

Kevin

Stayed 1 night in Oct 2023
Response from Stephanie on 30 Oct 2023
Thank you for letting us know about your stay. We appreciate your business.Stephanie, General Manager

4/10 Poor

Robert

Stayed 1 night in Sep 2023
Response from Stephanie on 26 Sept 2023
I am sorry your stay was not what you expected.Stephanie, General Manager

10/10 Excellent

Jane

Stayed 1 night in Sep 2023
Response from Stephanie on 8 Oct 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. Please come see us again.Stephanie, General Manager

6/10 Okay

Jessika

Travelled with family and small children
Disliked: Cleanliness
The bedding seemed clean, and the room smelt alight, but as I went to give one of our kids a bath, the tub had hair in it and as I wiped in down it was obvious that the shower had not been properly cleaned, as well as the bathroom counter which has toothpaste scum on it.
Stayed 1 night in Sep 2023
Response from Stephanie on 12 Sept 2023
Thank you for letting us know about this problem. We will be addressing this issue.Stephanie, General Manager

10/10 Excellent

Peg

Liked: Property conditions & facilities
The front desk gentleman ,Tim,was very professional & polite. Also,we want to make a special mention about the dining room hostess,Joyce. She was excellent! She paid attention to each guest and their table to make sure everything was right & offered several times to assist or provide anything needed. She was happy and projected a very friendly attitude the entire time! She is truly a valuable employee!!
Stayed 1 night in Sep 2023
Response from Stephanie on 12 Sept 2023
Thank you very much for staying with us at the Quality Inn & Suites. We love our staff and appreciate you giving them a shout out! Please come back and see us again.Stephanie, General Manager

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stephanie on 11 Sept 2023
Thank you for taking the time to let us know about your stay. We appreciate you choosing us for your business.Stephanie, General Manager

10/10 Excellent

Tammy, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Comfortable beds and staff was great
Stayed 1 night in Aug 2023
Response from Stephanie on 8 Sept 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We love our staff and are glad to hear you do too. Please come back and see us again.Stephanie, General Manager

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room right next to the pool. It was great !
Stayed 1 night in Sep 2023
Response from Stephanie on 8 Sept 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. Having a room by the pool works great. We are so glad you liked it. Please come see us again.Stephanie, General Manager

4/10 Poor

Brandon

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Stephanie on 7 Sept 2023
I am unsure of what happened. I am sorry we did not meet your expectations.Stephanie, General Manager

10/10 Excellent

Karen

Stayed 1 night in Sep 2023
Response from Stephanie on 4 Sept 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites.Please come see us again. Stephanie, General Manager

10/10 Excellent

Leo

Stayed 1 night in Sep 2023
Response from Stephanie on 26 Sept 2023
We are so glad you enjoyed your stay at the Quality Inn & Suites. We appreciate you letting us know how we are doing.Please come again.Stephanie, General Manager

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was clean. Halls stink and are musty. Still in a remodel and north side of property looks like a dump. Breakfast eggs had the consistency of mashed potatoes.
Stayed 1 night in Aug 2023
Response from Stephanie on 31 Aug 2023
We are still remodeling. We have most of the backside cleaned up now. We thank everyone for being patient with us during this time.Stephanie, General Manager

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met all of our needs
Stayed 1 night in Aug 2023
Response from Stephanie on 28 Aug 2023
Thank you for letting us know about your stay at the Quality Inn & Suites. We appreciate your business and hope you come again.Stephanie, General Manager