Dear Ashley, Thank you for your review. We prioritize the comfort of our guests and sincerely apologize for any oversights in your room. We have taken the necessary steps to address this matter with our staff and appreciate your patience and valuable feedback. We hope to welcome you back on your next visit to the city.Sincerely,Hotel Management

Dear cyrus, We sincerely apologize for the inconvenience you experienced during your stay. Our aim is to provide a comfortable and pleasant stay for all our guests. Your feedback regarding the lighting and maintenance issues is valuable to us, and we will address these concerns with our team to ensure improvements are made. We regret if the take away breakfast did not meet your expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management

Dear KAMAL, Thank you for reviewing your recent stay with us. We are glad your overall experience was pleasant; however, we apologize for your disappointment with the comfort of our bedding, which kept it from being perfect. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. Please be assured we will address this with the concerned for improvement. Thank you again for sharing your experience with fellow travelers, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management

Dear Chanelle, Thank you for sharing your feedback about your stay at Extended Stay America. We are delighted our staff's security measures and helpfulness contributed positively to your enjoyment. Providing excellent customer service is our priority, and we're glad we have achieved that. We appreciate your patronage, and we hope to welcome you back soon!Sincerely,Hotel Management

Dear Alan, Thank you for sharing your honest feedback with us. We sincerely apologize for any inconvenience you may have faced during your recent stay. Please know that providing a comfortable and secure environment for all our guests is our top priority, and we regret falling short of meeting your expectations on this occasion. Your comments have been duly noted, and we will address them with the relevant team members to ensure that similar issues are prevented in the future. We appreciate your valuable input and hope to exceed your expectations during your next visit.Sincerely,Hotel Management

Dear Keshia, Thank you for reviewing our hotel. We are sorry to hear that our housekeeping staff did not clean some areas in your room. This does not meet our high standards, and we are disappointed that you had to experience this. We are committed to ensuring that this does not happen again in the future. We appreciate your patience during your stay with us. Thank you once again, and we hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Management

Dear Chanelle, Thank you for your feedback regarding your stay at Extended Stay America. We are pleased you found us to be of excellent value. We are committed to providing exceptional service to every guest, so we are delighted to read your comments about our staff and their outstanding hospitality. Thank you for including us in your travel plans, and we invite you to stay with us again the next time you visit the area.Sincerely,Hotel Management

Dear Chanelle, Thank you for choosing Extended Stay America for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely,Hotel Management

Dear Chanelle, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable time, and we look forward to welcoming you back! Sincerely,Hotel Management

Dear Chanelle, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Terrence, Thank you for your recent stay and for sharing your review of our hotel. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management

Dear Edjrienna, We are delighted that our hotel met your expectations. It is a pleasure to know you enjoyed your time with Extended Stay America and were pleased with the service. Please return and see us again soon at the location you like.Sincerely,Hotel Management

Dear Steven, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Chanelle, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Your compliments are the encouragement pill for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management

Dear Chanelle, It was a pleasure hosting your visit, and we appreciate you mentioning the cleanliness and freshness of the lobby at Extended Stay America. Thank you for your valuable feedback; we hope to provide you with a flawless visit the next time you are in the area.Sincerely,Hotel Management

Dear Brad, We sincerely apologize for the disappointment you experienced during your recent stay. Your feedback is deeply concerning, and we regret that the room did not meet the standards you previously enjoyed. We take your concerns seriously and will address each issue to ensure improvements are made promptly. Please know that this does not reflect our usual standards, and we appreciate your loyalty. Your detailed input is invaluable, and we hope to have the opportunity to regain your trust during your future visits.Sincerely,Hotel Management

Dear Judith, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you faced with our complimentary grab-and-go breakfast offerings and the delay in providing an extra pillow. Your feedback is valuable, and we assure you that we are actively working to enhance our guest experience. Your insights contribute to our commitment to ensuring an improved stay for our guests moving forward. We hope to welcome you back for a more seamless stay should your travels bring you back to our area.Sincerely,Hotel Management

Dear Chanelle, We're thrilled to hear that you enjoyed everything at Extended Stay America! Your positive feedback about the staff, room, and overall experience is much appreciated. If there's anything specific that stands out or if there are ways we can continue to exceed your expectations, please let us know. Thank you for choosing Oakland Alameda Airport, and we look forward to hosting you again!Sincerely,Hotel Management

Dear Chanelle, Thank you for your glowing review! We're thrilled to hear that your stay at Extended Stay America was consistently excellent. Providing exceptional experiences is our priority, and we look forward to welcoming you back for more memorable stays in the future. Your positive feedback means the world to us!Sincerely,Hotel Management

Dear Chanelle, We're thrilled to hear that your stay at Extended Stay America was consistently great! Our team works hard to provide a positive experience, and your feedback is truly appreciated. Thank you for choosing us, and we look forward to welcoming you back for another excellent stay.Sincerely,Hotel Management

Dear Juan José, We sincerely apologize for the inconvenience you experienced with your reservation. This situation falls well below our service standards, and we understand the frustration it caused. Our team is investigating this matter to prevent any recurrence and ensure a smoother check-in process for our guests. Your feedback is invaluable, and we deeply regret any disruption to your plans. If your travels bring you back to the area, we would appreciate the opportunity to make amends and provide you with a more positive experience.Sincerely,Hotel Management

Dear Maximilian, We sincerely apologize for the shortcomings you experienced during your stay. It's disheartening to learn about the cleanliness and maintenance concerns you encountered. Please be assured that we are addressing these matters with our housekeeping and maintenance teams for immediate improvement. Your feedback is invaluable, and we deeply regret any inconvenience caused. Regarding the breakfast, we are actively reviewing and enhancing our offerings. We appreciate your patience and hope for the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management

Dear James, We appreciate your positive comments about our staff and regret the challenges you faced during your stay. We apologize for the unpleasant odors and the issues with the room's condition. Your observations are crucial for our improvement, and we are addressing the concerns with our maintenance and housekeeping teams. Rest assured, we are actively working towards enhancing the overall experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management

Dear Mark, We appreciate your return to our hotel and apologize for the inconvenience you encountered during your stay. We're sorry about the issues with the sound insulation and the limited breakfast options. Please be assured that we take your feedback seriously and will look into ways to improve in these areas. Your satisfaction is our priority, and we regret falling short of your expectations. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management

Dear Chanelle, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time with our staff. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management

Dear chhewang, Please accept our apologies for any inconvenience caused by the mentioned issues. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our housekeeping team so these issues do not happen again. Thank you again for your candid feedback. We hope you will allow us to make this up to you during your future stay.Sincerely,Hotel Management

Dear Guest, It was disappointing to read that we did not meet your expectations regarding our complimentary grab-and-go breakfast offerings. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management