Over my years of extensive business travel, I've migrated from Marriot properties (Courtyard) to Drury Inn to Hilton (Hampton) and back to Marriot as each inevitably fell behind in standards and upkeep. Now I find myself seeking newer HI Express properties such as well represented by this one in Oak Ridge, TN. Clean, modern, well maintained, friendly staff, good parking and in this case a semi-secluded but convenient location.
When checking out I inquired to make sure my points were recorded. As I was loading luggage in my car, the front desk clerk appears somewhat out of breath. She had been searching the lots for me to make sure I received a coupon for a bonus point program she wasn't sure I had (I did). Awesome, going -the-extra-mile service!
We had arrived in town to attend a funeral and needed an early check-in so we could change clothes. The lady at the front desk granted our request without hesitation. This was in direct contrast for the same situation that we were encountered last year at a Hampton Inn in Ohio. Thank you so much and thank you or being so consisten in keeping us comfortable while we stay with you!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
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