Excellent hotel. Very very beautiful inside, looks classic and feels timeless. Room was amazing, very large. Staff was extremely courteous. Not a single negative for the whole trip.
Protip: You should definitely visit the spa. Having a massage outside in their private tents is amazing!
Concierge was extremely helpful.. Lisa was the best helping with Entertainment, Restaurants and Customer Service. A very Valuable employee for the property. Pool staff and restaurant staff set the standard for Service at the other Hotels.. The property was very well maintained and is located very near everything you would need…We enjoyed our stay and the spa was an added bonus…We will be back to Hawaii but will stay here again… The Hotel staff made the Vacation enjoyable and stress free… thanks Trump Hotel..
Hotel was a bit run down and it was obviously not being maintained as it was had been when we stayed in 2007. Room was beautiful and view was spectacular. It was small things, like cracked tiles in bathroom, damaged wood, damp/mildew carpet. They weren't big things, but at a JW Marriott those little things are expected to be maintained.
We thoroughly enjoyed our stay of 3 nights at Renew. While the hotel is smaller than it's pears at 9 floors with approx 9 rooms per floor this allowed you to get to know the staff well with them remembering your name. The room was great, lovely and clean and quiet. The hotel had a good review and represents great value.
Had a lovely stay at this boutique hotel. The staff was excellent and the room was spotless and such a comfy bed! Would definitely stay there again. Also enjoyed the wine in the lobby each night from 4-6. The entire experience was very good!
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