Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom JAPAN

滞在型の便利なホテル

Posted 05-Dec-2014
リビングと寝室に分かれていて、テラスも広かった。台所の設備、クローゼットなどの収納も十分で快適。空調の音やエアコンが少し気になる部屋だったが、スタッフの対応がよかった。隣にABCマート、イタリアンレストラン、フルーツシャーベットの美味しい店があった。海に歩いてすぐ行けて、お洒落なお店の通りがすぐちかくて便利。
Comment from Hotel Management
19-Dec-2014 by Walter, Hotel Management
Aloha, Thank you so much for staying with us and thank yo for your time sharing your comments . We hope to see you again on your next visit to Waikiki. Mahalo, Walter
3 out of 5
Recommended
for Everyone
by A verified traveller

立地が良いコンドミニアムです

Posted 24-Nov-2014
大人4人幼児1人で2BRに6泊しました。2階だったのでヒルトンの花火は下の方が少し隠れてしまい残念でした。ダブルベッドは幼児と3人で寝ようと思うと少し小さく横になって寝たりしました。リビングのランプの球が切れていたので電話したら変えてくれました。また、トイレが流れなくなったときもありましたが、これも電話したらすぐ直してくれました。デザイン重視なのでしょうが洗面台が非常に使いにくかったです。ゴミは駐車場のゴミ捨て場に捨てに行けばOKです。ビーチにも市街地にも近く、隣にはABCストアやレストランもあり、立地は最高です。リーフを何度か利用したことがありますが、当然ながらホテルとコンドミニアムは違いますね。コンドミニアムとしてはまずまずなのではないかと思います。
4 out of 5
Recommended
for Families
by A verified travellerfrom 東京

リッチが良く、使い勝手が良いコンドミニアム

Posted 10-Nov-2014
Pros: 立地、価格
Cons: 4泊した際のタオル交換の仕方がわからなかった。
Location: 高橋果実店のすぐ近くでアイスやサンドイッチを手軽に食べれる。
コンドミニアムは初めてでしたが、とても快適に過ごせました。 ワイキキの好立地にあり、リーフのプールも使えるので、非常に使い勝手が良かったです。
4 out of 5
Recommended
for Everyone
by A verified traveller

2ベッドルームシティビュー

Posted 09-Nov-2014
1才になる姪も一緒の旅行とういことでコンドミニアムを選びましたが長期滞在には立地も設備も最適!自宅のように快適に過ごすことができました。空港からホテルへ直行し荷物を預けるつもりでしたが、朝の10時前なのにすぐにチェックインさせてもらえました。室内は清潔感があり、バルコニーも広く開放的! 毎日の部屋の清掃がなく有料であることが気がかりでしたが、タオル交換はフロントに依頼すれば部屋まで届けてもらえ、チェックアウトまでホテルの方が部屋に入ることがないのでプライベートの空間で逆によかったです。是非また滞在したいと思います。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom TOKYO

アクセス最高、時間の無駄がなく滞在を満喫できます。

Posted 03-Nov-2014
とにかく便利です。しかも目の前に大きな建物がなくベランダからの景色も満喫できます。朝食用に直ぐ近くの高橋果物店でカットフルーツミックスを買うと 優雅な気分になりますよ。
Comment from Hotel Management
07-Nov-2014 by Walter, Hotel Management
Aloha , Thank you so much for staying with us and your time to send us your comment. It's always nice to hear that you had enjoyed your stay with us and we hope to see again on your next Island visit. Mahalo, Walter
4 out of 5
Recommended
for Everyone
by A verified traveller

Outrigger Regency Beachwalk

Posted 29-Oct-2014
Comfortable room with a full kitchen with all appliances, pots and pans, dishes and glasses for four. Everything was great except there is no housekeeping while you are there. You can put out your trash at the door and it will be picked up. If there is anything you need, you can ask at the front desk and they will accommodate. At the end of yur stay you will be charged a $90.00 "housekeeping fee" to get it set up for the next guests after you leave. Somewhat lame in my book. Other than that a good experience.
Comment from Hotel Management
11-Nov-2014 by Walter, Hotel Management
Aloha, Thank you so much for staying with us. Your comment is very important to us. I will make sure to share your comments to our staff and management. mahalo, Walter
3 out of 5
Recommended
for Everyone
by A verified traveller

Don't trust the high rating

Posted 22-Oct-2014
Pros: Location and staff
Cons: Needs a good cleaning, air in the front bedroom, paint.
Location: close to all kinds of shops and the beach
This hotel is in a great location and the staff is very helpful. However, the room was not clean despite a charge of $115 room cleaning fee. There is a charge of $25 a night to park in the back parking lot. It is run down and only has one small bathroom for a 2 bedroom suite that sleeps 6. If you don't care about the rooms cleanliness and location is the most important thing then it is a good place to stay. The beds are very hard with worn sheets, however they were clean. Mostly this place is in need of a deep cleaning, paint and it would be an ok place to stay. The front bedroom and sofa sleeper in the living room are separated by a sliding window system, and the only air conditioning in these rooms is located in the living room. If you close the windows to the bedroom you have no air. If you leave the windows open and change the bedroom TV channel then you will change the living room TV also. Overall I would say it was not terrible just not what my family was looking for in Oahu. Would not stay here again.
Comment from Hotel Management
28-Oct-2014 by Walter, Hotel Management
Aloha, We appreciate the time you spent to provide us with your feedback. I apologize that the facility was not to your satisfaction and not in keeping with our company standards. It is unfortunate that we were not able to address this while you were here. Cleanliness is always our priority thank you, I will make sure to share this comment with our housekeepers and managers. Please accept our sincere apology, as we did not extend to you our gracious hospitality that we pride ourselves on. It is always our intent that our guests leave satisfied with our product and services. mahalo, Walter
4 out of 5
Recommended
for Couples
by A verified travellerfrom 東京

でした?

Posted 04-Oct-2014
到着してみたら、コンドミニアムでした! 良く確認しないで予約したのが悪いのですが、もう少しわかりやすい表示を希望します。 予約が早かったので、清掃料金も改定前で済みましたが、1泊でも150ドルは酷すぎます。
Comment from Hotel Management
07-Oct-2014 by Walter, Hotel Management
aloha, thank you so much for your comments. I will surely share this with our staff and marketing office . Mahalo, Walter
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 09-Sep-2014 on Hotels.com
2 out of 5
by A verified travellerfrom 大阪

お湯が出ない

Posted 30-Aug-2014
Pros: 無料で提供されるジュースがおいしい。
Cons: 冷蔵庫の音がうるさい。
Location: 買い物、食事ともに便利な場所です。
ボイラーが故障し、修理に手間取り、4日間お湯が出ず、冷たいシャワーを浴びました。 上の階の部屋の椅子を引きずる音が、よく響きます。 部屋の清掃が有料になっており、一回あたり$95.00+TAXがかかります。2日毎に頼んだとしても、1泊あたり5,000円余分にかかることになります。
Comment from Hotel Management
03-Sep-2014 by Walter, Hotel Management
Aloha, Thank you so much for your comment. I will make sure to share them to our staff. Mahalo for staying with us and we hope to see you again on your next visit. Walter