Ratings based on 1,021 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom hilo

Good pick in a mixed up place !!

Posted 26-May-2015
The staff was great ! Great location with very clean rooms ! No problems with anything :)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Good Location

Posted 26-May-2015
Pros: The service was excellent, very friendly and offered local suggestions.
Cons: Parking
Location: Location was great. At the end of the main strip and between Ala Moana Mall.
The hotel was overall good. If you get a City View room, it could be a little loud for some facing the main street. There was construction nearby, so that may have attributed to the noise level.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver Canada

Decent hotel for the price

Posted 26-May-2015
Pros: Great service from most of the staff.
Cons: Parking fee added to the resort fee made it a little steep in the fees department.
Location: Location was fine, everything in walking distance.
The hotel was good overall. It is located at the beginning or end of the busy strip, depending how you look at it. Our room was located facing the busy street, which also had construction going on, so it was a little noisy during the mornings. Not a big deal, since we were out enjoying the city/island during the day.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 24-May-2015
Pros: location
Cons: Up-grade the rooms. old living rooms and small TV's or old types in bedrooms. Bathrooms are very small for suites.
Location: Beaches. shopping, tours, and good food
Quite rooms and not in the middle of all the noise of the beach. walking to and from the beach was short great public transportation. Staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Nice hotel,open spaces from every angle .

Posted 24-May-2015
Views over the Park close to the beach in the middle of Waikiki.
4 out of 5
Recommended
for Families
by A verified travellerfrom sydney

Good location, away from the noise.

Posted 24-May-2015
Pros: Location.
Cons: Needs some doing up. A little tired.
Excellent hotel, fantastic location. Hotel staff helpful. A little tired, in need of some minor makeover.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2015
Great location and walking distant to downtown shopping center
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2015
スタッフの皆さん、親切です。 お部屋は、十分、広いです。 ワイキキのメインストリート沿いで、便利です。
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome location

Posted 19-May-2015
Awesome location and our concierge Tylor was very friendly and helpful organising all our trips as soon as we arrived. highly recommend
3 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Close to main areas, shops, restaurants

Posted 19-May-2015
Pros: Location
Cons: Should stick with customer booking and not treat Expedia or other booking at a lower grade. Why only valet parking. Customer sub able to self park.
Location: Good location, walk to shops and restaurants.
Checking in was not very good. I booked for two queen beds and the staff told me that they have one queen and sofa bed left. Staff try to justify why they do not have two queen beds. When I stressed my view point, he agreed.