Ratings based on 2,148 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, clean, courteous,close walk to beach

Posted 26-May-2015
Pros: close to beach and shopping
Cons: Hot in lobby
Location: shops and beach
Had all the family with us. Quiet and polite and excellent food in hotel restaurant
4 out of 5
Recommended
for Couples
by A verified travellerfrom Brisbane

Good location

Posted 26-May-2015
Pros: Location, room, view, restaurant.
Cons: The pool area is unfortunately a concrete jungle
Location: Very close to the beach, good bars and restaurants
The location is good as it is very close to everything. However, as the hotel is a bit back from the beach, it is a bit noisy. The pool and pool-bar are not worth mentioning, but as the hotel is very close to the beach it doesn't matter that much. The higher rooms with the ocean view are fantastic (the balcony is a bit of a joke though) and the restaurant is great! Try the pancake challenge ;-) The live music in the bar every night is a very nice touch as well. The concierge service is a bit hit and miss up to whom you encounter. Overall a good hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

The Hotel was awesome!!!

Posted 25-May-2015
Location: Everything was in walking distance
Everyone working at the hotel were very helpful and friendly --- only complaint is that we had to leave after 8 nights!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

Nice hotel in good location

Posted 24-May-2015
Pros: Location, nice modern rooms, friendly staff especially in the hotel downstairs, and great bar man at pool bar.
Cons: Pool is nice but it gets really windy up there. House keeping is poor, our room wasn't cleaned until late afternoon and never cleaned very well.
Hotel was nice, and in a good location, only 1 block from the beach.
3 out of 5
by A verified travellerfrom 岡山

Posted 22-May-2015
日本語が話せる人がいない。エレベーターの乗り方も風呂の使い方も教えてくれない。レストランも朝食が付いていなかつかっのすが、カードで払うと言うのに拒否されました。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane Australia

Very friendly and relaxed

Posted 20-May-2015
Pros: Relaxed and friendly
Cons: Pool needs some umbrellas, very hot up there and not enough shade.
Location: Beach only a block away, resturants very close, bus stop out the front door,
Our flight was delayed by 4 hrs from Australia when we communicated this to the check in office we were allocated a room and upgraded to ocean side. Staff were always friendly and helpful excellent booking tours etc. Bar and rest staff got to know us and it was like being at your local rest/bar etc. Only a block from the beach nice walk.Would recommend to other travellers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

View was Amazing!!!

Posted 19-May-2015
We chose this hotel for our honeymoon... Really great hotel with great staff & very clean... Great facilities too!!! Great experience... Highly recommended!!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom jones

Posted 17-May-2015
Pros: Not as many people
Cons: Front step
Location: Good
Had a good time we only used our room most the time
Comment from Hotel Management
20-May-2015 by Erich Smith, Hotel Management
Aloha and thank you for the review about your recent stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach and shopping.

Posted 14-May-2015
Our second stay at this hotel was just as good as our first visit. The staff is very friendly. Location is good, quieter than the main strip which is good for kids. The restaurant within the hotel is a bit pricey but food is great!
Comment from Hotel Management
20-May-2015 by Erich Smith, Hotel Management
Aloha and thank you for the review about your recent stay with us. Thank you for returning to us for a second time as well. I am glad to hear that you and your family really enjoyed the stay and our location. We look forward to seeing you again for a third time. Mahalo Erich Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Posted 14-May-2015
I'm definitely going back! The staff is friendly and helpful. The location is AMAZINGLY because it is across from the beach and walking distance from the shops.
Comment from Hotel Management
20-May-2015 by Erich Smith, Hotel Management
Aloha and thank you so much for the five star review!! I am thrilled that you had a great time with us and thank you for mentioning our awesome staff. I find out locations to be one of the best in all of Waikiki as well. We look forward to seeing you again. Mahalo Erich Smith General Manager