Ratings based on 1,945 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

少しリッチなホテル

Posted 29-Jan-2015
じつは、ヒルトンハワイアンビレッジと間違えていました。 それにしては安い!と予約しました。 バスがホテル前に停車することと、隣の部屋の音が聞こえないのは良かったです。 お風呂のシャワーヘッドが固定されているのと、日本人用のインフォメーションがないのが残念でした。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Nice hotel but out of the way

Posted 27-Jan-2015
Nice hotel but was a bit out of the hustle n bustle n required walking about 15 mins to get in the centre of the main strip
3 out of 5
by A verified travellerfrom Japan. Aichi

ベットの寝心地

Posted 27-Jan-2015
朝、ホテルに8時頃ついたのですが、チェツクインしてくれ部屋にいれてくれたので、助かりました。 部屋は、とても綺麗でせいけつでした。 海からも歩いて数分でホテル前にトローリーバスも停まるのでたいへん便利ですが、ホテルの従業員は英語のみなのでしゃべれない方にはつらいかも、リピーターさんにオススメです。一番残念なのは、ベットの寝心地がチョット柔らかくて硬いのが好きな私には、不満でした。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom US

Excellent central location in Waikiki

Posted 26-Jan-2015
The location was great, a short walking distance from Waikiki beach and bus stop at door. Room was very clean and modern. Generally good value. Only disappointment was the hotel pool was closed for repairs. However there was an arrangement to use hotel pools of two nearby hotels (not great pools). Hotel concierge we dealt with was not really interested unless you purchased activities from him.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Lovely hotel, short walk to beach and shops.

Posted 25-Jan-2015
Pros: Location and friendly helpful staff.
Cons: Perhaps some healthier breakfast choices, e.g. cereals without sugar, fresh scrambled eggs as opposed to powdered.
Location: Beach, shopping, abc stores on every block. Buses outside the door or across the street.
The hotel was in a convenient location, but not in the middle of the main street action. The staff were friendly and helpful. Our family of 6 stayed in 2 ocean view rooms which were comfortable and clean, however a little small with 2 double beds. The beds and pillows were really comfy and the rooms serviced daily. I like the little touches that make the hotel stay pleasant e.g bathroom amenities are refreshed daily, fresh fruit and flavoured chilled water in the lobby.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

Very comfortable hotel, close to centre and beach

Posted 24-Jan-2015
Pros: Comfortable, friendly atmosphere, proximity to the beach and centre.
Cons: Nothing to do with the hotel, but it is located on a busy street, so some noise was noticeable at night. The pool was not available due to renovations
Location: Very close to the beach and main shopping strip. Accessible public transport at the front of the hotel to many shops and local attractions.
Staff were helpful and friendly, providing great service and assistance. Rooms were clean and spacious. Beds were very comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wakiki.

Clean, comfortable, close to everything.

Posted 24-Jan-2015
The valet parking works okay. The pool was down for repair. We didn't care for the window between the bathroom and the bedroom by the commode. But it's a very nice hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NZ

Pool closed :(

Posted 24-Jan-2015
Great room. Great location. One street away from beach and main boardwalk shopping area. Would have rated a 5/5 if pool wasnt closed for construction. We were able to use Pacific Beach Hotel's pool and Hyatt Place Hotel's pool but they were average! :( lovely ocean view room! Great house keeping. Loved our stay :)
4 out of 5
Recommended
for Everyone
by A verified travellerfrom california

Nice hotel

Posted 21-Jan-2015
Pros: Size and cleanliness
Cons: Concierge desk availability, outdoor dining space, advertisement or notification of amenities not available at time of booking.
Location: I found a daycare walking distance, that was pretty cool, the ABC store right in front is convenient, trolley stop right at the door
It is close to the beach but kind of far from the action. Very hard to access concierge for questions, there was only one person available and always busy with people for long periods of time. The pool was closed for renovations but not mentioned anywhere at time of booking, very disappointing. The room was great! Newly remodeled looked like with a nice little balcony. Picture online is misleading, looks like the hotel is on the beach but it's not, it is on a busy street behind. Staff were courteous. Overall good experience although I would probably try something else if I had to go back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cairns

Quiet and closed to beach

Posted 19-Jan-2015
Though the pool was under maintenance, we didn't mind as it is fairly close to the beach, about 5 mins walk. Bus and Waikiki trolley stops nearby.