Ratings based on 2,245 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from SYD Australia

Great location

Posted 26-Jul-2015
The hotel is very central, 5 min walk to the beach, 10 min walk to the main shopping strip and up the road to a great udon noodle house . Rooms are clean and staff are very friendly
4 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma City

Very nice hotel easy access to everything.

Posted 22-Jul-2015
Pros: Loved the Mac 24/7 restaurant. The food was excellent!
Cons: I can't think of anything that would need to be improved. Could use a gift shop.
Location: Walk to the beach was close by. Lots and lots of shops. Discovered the "ABC" stores. On almost every corner. Great for souvenirs.
Loved everything about the room and hotel. Was disappointed in the "Ocean view"...there was a parking lot, a church & another hotel between us and the ocean but otherwise an excellent stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from 長野県

清潔感ありトロリーバス乗り場近い

Posted 21-Jul-2015
部屋は綺麗で、トロリーバス乗り場が徒歩一分、レストランの食事最高です、近いのHYsステーキ、パンケーキ、人気のお店に近いです。
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value all round in great location.

Posted 20-Jul-2015
Pros: Best value for money that we experienced, it has everything we needed.
Cons: I think that all hotels with a resort flavour need a laundry facility for guests.
It was a joy, all expectations met, even found a delightful young lady in the Starbucks coffee café who remembered our order from one day to the next and made great coffee.
3 out of 5
Recommended
for Everyone
by A verified traveller from Austaralia

Nice hotel. Don't like the new restaurant.

Posted 20-Jul-2015
Had a nice stay. all was good bar the new restaurant which has a feeling of a food court. The pool is simple and lacks class.
4 out of 5
Recommended
for Everyone
by A verified traveller from L

Great stay overall

Posted 19-Jul-2015
Great staff and the convienience of having MAC24/7 where you can drink and eat! Rooms could be a little more updated as far as maybe painting some rusted bolts that where located in the Bathroom. Also I think the pillows had a funky odar.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Overall great location in Waikiki

Posted 18-Jul-2015
Pros: It suited our requirements and on what we needed in a hotel.
Cons: Nil
Location: Shopping, restaurant, zoo, beach and more
The hotel is close to the beach, restaurants and shopping centre. The staff are friendly and always helpful. We will definitely stay here again on our next visit!
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Nice hotel close to the beach

Posted 18-Jul-2015
This hotel was great. We stayed in a double garden view room and both the room and bathroom were extremely spacious. The room was modern, extremely clean and the beds were super comfortable. All staff were extremely friendly. From the front desk, to the restaurant, to the bell boys, to the guys at the bar, to the Expedia experts in the lobby. Everyone made us feel right at home. Free wi-fi is available in all public areas but must be paid for to be used in the room which is probably the only downfall about this hotel. The hotel is located a block back from the beach and is a short walk to the main shops, restaurants etc. I highly recommend this hotel and will definitely stay here on my next trip to Hawaii.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, friendly staff.

Posted 17-Jul-2015
Cons: Air conditioning in the hallways and lifts as they are a bit stuffy.
Location: Great location within easy walk of all shops and restaurants.
I requested a room high enough to have a good sea view and the hotel gave us a room on the 34th floor. Magnificent!! Staff were very friendly and helpful although I was expecting to receive a Lei when I arrived.
3 out of 5
by A verified traveller from Melbourne, Australia

Ok not great and not worth the $$

Posted 16-Jul-2015
Pros: nothing
Cons: clean the room probably
Location: shopping but approx. 10 mins walk
staff are nice, but room was very clean, carpet looks old, the pool at Level 10 which make that super windy.