On the beach, white sand
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Reviews of Halekulani

5 out of 5
Halekulani
2199 Kalia Road, Honolulu, HI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1006 reviews" "
Rating 8 - Good. 143 out of 1006 reviews" "
Rating 6 - Okay. 28 out of 1006 reviews" "
Rating 4 - Poor. 10 out of 1006 reviews" "
Rating 2 - Terrible. 9 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rooza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, amenities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing and private just amazing all the way around
Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Stayed 6 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we found this hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

steven, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in the middle of downtown
Stayed 5 nights in Feb 2024

10/10 Excellent

Phillipa

Travelled with partner
Liked: Amenities
Loved the unique set- up of the room. Everything was done with impeccable taste! Hotel staff could not have been more helpful and friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Brent

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Jan 2024

10/10 Excellent

Cassandra

Stayed 4 nights in Jan 2024

8/10 Good

Lianne, Edmonton

Stayed 2 nights in Jan 2024

10/10 Excellent

kristofer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best!
Absolutely stunning. Really the only hotel to stay at in Hawaii thank you so much for a very remarkable 10 days.
Stayed 7 nights in Jan 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rod

Stayed 4 nights in Jan 2024

10/10 Excellent

Chinmay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Vacation Stay!
Stayed 3 nights in Dec 2023

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here, staff is nice, hotel clean, food ok, view so nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Terry, Redwood City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
It's a very nice property with overall very good service - especially good service at the pool. The location can't be beat. It's super expensive - so just go into it realizing that everything costs more than it probably should. The room was clean and comfortable with a great view and balcony but I wish the bathroom was nicer - especially the shower.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Maralyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2023

10/10 Excellent

Fang Tzu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff!
Stayed 5 nights in Nov 2023

6/10 Okay

Sameer

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Excellent hotel but disappointing level of service especially by concierge desk. We travelled as a family and I wouldn’t recommend booking this hotel if travelling with children. We were given poor or incorrect information about activities in the area particularly over Halloween. Felt fobbed off by management after I gave feedback.
Stayed 5 nights in Oct 2023

10/10 Excellent

Grigoriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Oct 2023

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every aspect was wonderful. Housekeepers in the hallway addressed me by name, a level of service I have only seen in the best Asian hotels. And those housekeepers were fantastic, doing a thorough refresh of our room twice a day, while in other hotels you have to beg the front desk for new towels, and housekeeping doesn’t happen. The restaurants were delightful and the Halekulani Bakery across the street is superb. Could not ask for a nicer experience.
Stayed 7 nights in Oct 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things I love to do were accessible . This is our second visit as we were just there in September 2022
Stayed 3 nights in Oct 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! One of The Best!
Stayed 3 nights in Oct 2023

6/10 Okay

Andrei, Emerald Hills

Liked: Cleanliness, staff & service, amenities
Nice grounds as always, but staff a bit distracted and maybe we were unlucky with the rooms: had to be moved because of noise and then shower hot water did not work. No acknowledgment of the issues at check out. We may look elsewhere for next trip despite 5 stays at halekulani through the pandemic.
Stayed 5 nights in Sep 2023

10/10 Excellent

NanTsou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not smelling well outside the parking building.
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Already dreaming of coming back!
Stayed 3 nights in Sep 2023

10/10 Excellent

Patricia, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
One of a kind experience! Lovely in every way!
Stayed 1 night in Sep 2023

8/10 Good

Azat

Stayed 6 nights in Sep 2023

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel itself was just pleasant all around. Thank you
Stayed 4 nights in Sep 2023

10/10 Excellent

CYNTHIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this resort more that 5 stars, I would! The resort, staff, amenities, dining options were phenomenal. The staff were attentive and hospitable. This was one of the best hotel experiences I've ever had!
Stayed 6 nights in Sep 2023

10/10 Excellent

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is stunning. You won’t be disappointed
Stayed 7 nights in Sep 2023

10/10 Excellent

sungyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe. quiet. Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Liying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Edwardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and amazing staff, beautiful resort with many great eating options.
Stayed 6 nights in Aug 2023

10/10 Excellent

Tiffany, Seatoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great. Very airy space
Stayed 3 nights in Aug 2023

10/10 Excellent

Brett Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but awesome
Stayed 10 nights in Aug 2023

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful with everything we had. Beautiful property and beautiful room. Very nice would highly recommend and rate this 10/10 hotel.
Stayed 2 nights in Aug 2023

8/10 Good

George

Liked: Property conditions & facilities
All good
Stayed 5 nights in Aug 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sublime in every way imaginable. Service at a level never experienced before.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
Hotel and staff amazing. Would not stay anywhere else In Honolulu! Great location very quiet too
Stayed 5 nights in Jul 2023

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was beautiful. I also loved the live music which was held outdoors every night giving guests the opportunity to enjoy the beauty of the hotel grounds while sipping amazing cocktails.
Stayed 4 nights in Jul 2023

10/10 Excellent

minkyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023