Ratings based on 2,351 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel

Posted 24-Feb-2015
Pros: Excellent service, cleaning, hospitality, very strong WIFI connection, location and staff behaviour.
Cons: Everything is fine except that Bathrooms are smaller.
Location: Palladium Shopping mall, and the Musee, lot of shops and bars just behind.
First time in Prague, and I have booked this hotel for 4 nights after reviewing other client reviews, and very happy with this selection. Hotel is almost 30 mn faraway from the airport and taxi will be the easiest way (27 EURO per way or = 650 CZK). For info 01 USD = +/- 23.5 CZK. Excellent location with very short distance from the old town city center, and one minute walking from the metro & tram station. Tickets are available in the hotel reception. Palladium Shopping mall consist of 200 shop is located by 01 minute walking from the hotel with some restaurants inside. Hotel provide excellent level of service and hospitality and General Manager is always attentive and available whenever you have any problem. Breakfast is excellent and everything is available. I have changed my room after one night stay due to technical problem with the door, but no problem of that. Unfortunately I had no time to use the hotel Gym & fitness center, but hope to have the opportunity to go there another time. Prague is one of the historical beautiful cities which should be visited, with a lot of shopping centers and big malls. Shops closed at 20:00 while most of the restaurants closed at 22:00. Bars and pubs are open till midnight. Crystal & souvenir shops are everywhere and open during the day and you can negotiate with the price. Don’t change too much money from the airport as they are talking commissions. You can change from the city center with better rates and most of them without comm.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Feb-2015
Calme et confortable, permet de rejoindre les lieux touristiques à pied
4 out of 5
Recommended
for Everyone
by A verified travellerfrom the Netherlands

Nice hotel in the middle of the city.

Posted 19-Feb-2015
Nice hotel with friendly staff. Rooms and hotel are clean. Hotel is situated 3 mins walking from subway station and 5 minutes from city centre. Most sightseeings are within walking distance.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 02-Feb-2015
Great hotel staff and most impotently located a few steps from the town central
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Windsor

The only place to stay in Prague

Posted 01-Feb-2015
Pros: Everything, especially the ambience and calm.
Cons: Nothing
Location: The location is perfect for sightseeing, eating , drinking just so easy to just walk everywhere from the hotel.
This was our second time here and just as perfect as before, everything about this hotel is wonderful, the staff, the quality the location. And this time a bottle of champagne from the manager for my birthday. All I can say is that this is just a delightful and calming place to stay, and a big thank you to all the staff for helping it to be that. Lino Len
3 out of 5
by A verified travellerfrom AUS

Typical 4 star hotel in Prague

Posted 30-Jan-2015
The hotel staffs were not really helpful. Lack of professional service and lack of kindness. Maybe okay for a business traveller but it was no good for myself as a tourist.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great location

Posted 14-Jan-2015
Excellent hotel with original features, great central location. Comfortable rooms with all the amenities. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous stay in Prague

Posted 10-Jan-2015
Wonderful stay with very attentative staff and perfect central location. Fabulous breakfast and lovely rooms. Would recommend to anybody
5 out of 5
Recommended
for Everyone
by A verified traveller

Art Nouveau hotel, chic but not pretentious.

Posted 08-Jan-2015
It was really nice, the hotel is very central and the atmosphere is great. Just the room we had it was too small but however.. Cozy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC Canada

Centrally located

Posted 02-Jan-2015
Pros: Location, comfort, breakfast and friendly staff
Cons: We tried to raise the heat a little bit in our room but it stayed the same throughout our stay
Location: In between the two Christmas market, numerous restaurants, shopping and convenience stores .
Stayed for the Christmas week. Everything is walking distance. Very good buffet breakfast which was included in our stay. Very quiet. Will recommend to friends.