Exterior

Reviews of ibis Nottingham Centre

2 out of 5
ibis Nottingham Centre
16 Fletcher Gate, Nottingham, England

Reviews

8.2

Very good

Rating 10 - Excellent. 393 out of 1002 reviews" "
Rating 8 - Good. 417 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shiyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in the city centre close to the station and shops
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the city centre and car park right opposite. Also close to the train station.
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear David,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Katie,Thank you for taking the time to share your valued feedback with us!I hope we will have the opportunity to welcome you back to Nottingham in the near future.

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of local places to eat and only a few minutes from the arena
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Mike,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that is located in the heart of the city centre. Room was comfy and clean. Only negative was there was noise from the street but this wasn’t even that loud. Staff were very friendly and helpful Perfect stay
Stayed 1 night in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Susan,Thank you for taking the time to share your kind feedback with us!I hope we will have the pleasure of welcoming you back to Nottingham in the near future for another enjoyable stay!

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Heather, Thank you for taking the time to share your valued feedback with us!

8/10 Good

Ontsgerel

Stayed 14 nights in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Ontsgerel,Thank you for taking the time to share your feedback with us!

8/10 Good

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Dear Steven,Thank you for taking the time to share your feedback with us!

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 3 Feb 2024
Thank you for taking the time to share your feedback with us!

4/10 Poor

Fran

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Fran,Thank you for taking the time to share your valued feedback with us! I'm very sorry to see your stay with us did not exceed your expectations. I truly hope you will give us an opportunity to redeem ourselves in the near future, where we will be able to serve you better.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers.
Excellent value for money, nice touches associated with more expensive hotels. Clean and comfortable, good location, no negatives.
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Sam,Thank you very much for your kind comments, we appreciate you taking the time to share your feedback with us after your stay.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay,close to arena,excellent friendly staff,great nights sleep,very quiet and breakfast superb 10/10 thankyou
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Kevin,Thank you for taking the time to share your valued feedback with us! it's always a pleasure to receive positive feedback from our guests, I hope we will have the opportunity to welcome you back for another enjoyable stay.

8/10 Good

Emma

Travelled with group
Liked: Staff & service
Great location with everything in walking distance
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Emma,Thank you very much for taking the time to share your valued feedback with us! We look forward to possibly welcoming you back to Nottingham in the near future.

8/10 Good

Steve

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Steve,Thank you very much for taking the time to share your valued feedback with us!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, tidy room
Good room, pod style bathroom was clean but mattress protector could have been a bit cleaner. Excellent breakfast. Not sure how eco it can be to have crazy 100% plastic bathrooms, and lack of room clean is put down as ECO friendly but someone popping in and tidying the room would still be preferable.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Simon,Thank you very much for taking the time to share your feedback with us! We are working very hard on the sustainability of the hotel with a number of initiatives and the hotel is also applying for a Green Key accreditation. I'm proud to say we have now eliminated 100% of single use plastics in the hotel and are taking bolder steps towards Accor's commitments to sustainability. Our housekeepers still attend every room daily unless a "Go Green Skip The Clean" or "DND" tags are displayed on the door.

10/10 Excellent

Francisco Tiler Ltd

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Angela,Thank you very much for taking the time to share your valued feedback with us!

2/10 Terrible

Martyn

Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Martyn,I'm sorry to see your stay with us did not exceed your expectations. I hope we will have the opportunity to welcome you back to Nottingham where we will be able to redeem ourselves. Thank you for taking the time to share your valued feedback!

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Kirsty,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Patricia,Thank you for taking the time to share your valued feedback with us, glad to hear you have enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Thank you for taking the time to share your feedback with us!

6/10 Okay

Mark

Liked: Staff & service
In desperate need of an upgrade
Hotel was ok if very noisy but I guess it's Christmas party season so can't really complain much. The staff were helpful and the rooms were ok but the hotel itself is abit outdated and in desperate need of an upgrade. Wouldn't say it's worth the money we paid but again, it's coming up to Christmas so you're paying the premium.
Stayed 1 night in Dec 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Mark,Thank you very much for taking the time to share your valued feedback with us! We appreciate your comments and will surely work to improve our product as best as we can. Wishing you and your close ones a jolly Christmas period.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear David,Thank you for taking the time to share your valued feedback with us! We appreciate you taking the time to do so.

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 22 Dec 2023
Dear Martin,Thank you very much for taking the time to leave us such a kind review!

8/10 Good

Man Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent/convenience location
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Man Yee,Glad to see you have enjoyed your stay with us! Thank you for taking the time to share your feedback with us.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to upgrade tv so can mirror steam
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Jonathan,Thank you for taking the time to share your feedback, and for highlighting this area of improvement for us!

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a decent size with all the amenities we needed and it was clean and ready for us when we arrived
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 8 Dec 2023
Dear Sam,Thank you very much for taking the time to share your feedback with us!We hope to see you back in the near future.

8/10 Good

Trudy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was good but the cleaner came in and made the bed but did not take out the rubbish or clean anything else.
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Trudy,I will make sure your comments are passed on to our housekeeping manager for review. We appreciate you taking the time to share your valued feedback with us!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Havent a bad word to say about the ibis. Perfect central location. Staff always friendly and accommodating. Room.clean, bed very comfortable. Plenty extra pillows if needed.
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Ann,Thank you very much for sharing your experiences with us! Glad to hear you have enjoyed your stay with us. I hope we will have the opportunity to welcome you back to Nottingham in the near future.

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Rebecca,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Alistair

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Alistair,Thank you very much for taking the time to share your valued feedback with us!

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 17 Nov 2023
Dear Deidre,Thank you for taking the time to share your valued feedback with us!

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
room was outdated and tv was too small, but it was cosy and quiet just what we needed.
Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 17 Nov 2023
Dear Angel,Thank you for taking the time to share your valued feedback with us!

8/10 Good

Lucas

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 11 Nov 2023
Dear Lucas,Thank you for taking the time to share your feedback with us!

8/10 Good

Matt

Stayed 1 night in Nov 2023
Response from Kacper Warakomski | Hotel Team Leader on 11 Nov 2023
Dear Matt,Thank you very much for taking the time to share your feedback with us!

4/10 Poor

M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 11 Nov 2023
Thank you for taking the time to share your feedback with us!

8/10 Good

Caroline

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Caroline,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear John,Thank you for taking the time to share your valued feedback with us!

8/10 Good

Alan

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 21 Nov 2023
Dear Alan,Thank you for taking the time to share your valued feedback with us!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get too from the train station. Very clean, very friendly staff, añd comfortable bed to sleep in. Vety quiet.
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 11 Nov 2023
Dear Susan,Glad to hear you have enjoyed your stay with us! We appreciate you taking the time to share your valued feedback with us.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis
Polite and friendly staff. Hotel was quiet. Ideal location for centre of city.
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 25 Oct 2023
Dear Dave,We're always happy to read positive reviews and to see our guests have enjoyed their stay with us!Thank you for taking the time to share your valued feedback with us!

6/10 Okay

Barney

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 25 Oct 2023
Dear Barney,Thank you for taking the time to share your feedback with us!All the best,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 25 Oct 2023
Dear Mike,Thank you for taking the time to share your feedback with us!All the best,

10/10 Excellent

Sylwester

Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 25 Oct 2023
Dear Sylwester,Thank you for taking the time to share your feedback with us!All the best,

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean, decent sized room, a little bit warm and we couldn’t get the aircon to come on, but good for the price overall as it’s a great location
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 17 Oct 2023
Dear Holly,Thank you very much for taking the time to share your feedback with us!Our hotel has moved away from the traditional AC units, an air blower system is in place that both cools/heats the room depending on the temperature outside.

10/10 Excellent

Edwin, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a supermarket just next door (Tesco Express) & another one across the street (Sainsbury’s). The City Square is about a 5-7 mins walk from ibis hotel. There’s a tram stop (Lace Market) just in-front of the hotel entrance. So you could take the tram to the city centre too. Walking is best because you get to discover many shops along the many alleys or side streets. Hotel room was very clean, comfortable bed & pillows. Shower gel & Shampoo in refillable dispensers found in shower area, with a hand/body liquid gel provided at the sink area too. There’s cable TV with so many channels! The staff/front desk staff were most helpful and acted promptly. Overall, this hotel is ideal for its location, with the bus station, train station, tram stop, supermarket & city centre all within close walking distance - no more than 15-20 mins walk. I would definitely stay here again on my next visit!
Response from Kacper Warakomski | Hotel Team Leader on 9 Oct 2023
Dear Edwin,Thank you very much for taking the time to share your valued feedback with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and quiet
Staff were friendly and efficient. Everything worked fine. The room was clean and the bed was comfortable. The bathroom pod was fine, with a good shower. The room being on the fifth floor, there was very little noise, despite being in the city centre. Excellent value at the price I paid.
Stayed 1 night in Oct 2023
Response from Kacper Warakomski | Hotel Team Leader on 17 Oct 2023
Thank you for taking the time to share your kind feedback with us!