Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Mixed review

Posted 15-Dec-2014
Pros: Hotel staff were very helpful and friendly, the restaurant food was nice and breakfast had a massive choice/amount.
Cons: The rooms are tired and need updating, windows are old, bathroom fittings poorly fitted. The building needs a major refurb.
Location: Excellent location for Central nottingham
We had to change rooms twice because the rooms weren't up to standard, in the end we were upgraded to a king room which was much better. At first we were on 6th floor (practically the attic) and though I'd paid extra for a double plus room the room we were given was dark, with an odd fan with a tube out of the window? The sink was also completely blocked so we went to reception, they then moved us rooms and we walked again with all our luggage down to the first floor only to find this room to be a small twin! Finally after traipsing back down to reception (we were quite perturbed by this point) we were upgraded and moved to a much better room at the front of the hotel. To be fair the staff were excellent and location perfect but the rooms need a huge investment by Hilton as they were not what I expected from a hotel with their good reputation . The food in the restaurant was good as were the cocktails. The rooms are reasonably priced if you get a discounted rate though some are better than others.
3 out of 5
Recommended
for Couples
by A verified travellerfrom leicester

nice for short stay

Posted 14-Dec-2014
ok overall pleasant enough. worst part was the breakfast! little dated but spacious and clean.
2 out of 5
by A verified traveller

Sehr kleines zimmer

Posted 12-Dec-2014
Pros: Nichts
unbequem,sehr kleines nie hatte ich in einem hilton hotel so schlechtes zimmer gehabt
5 out of 5
Recommended
for Everyone
by A verified traveller

Spot on

Posted 01-Dec-2014
Nice hotel in good location with the city centre on the doorstep. Rooms are nice n spacious with good facilities. Over exceeded what we was expecting as when I booked for 4 men it was just meant to be a king size bed and a sofa bed but there was an extra bed on in there on arrival, probably because I had rang to check to see if it was ok for 4 men to stop in there after thinking it might just be for families with kids. Didn't really have to interact with staff much but all seemed to be very pleasant and helpful. Rest of the hotels facilities were brilliant as well, as we used the pool n steam room in the morning
3 out of 5
Recommended
for Everyone
by A verified travellerfrom nottingham

Best thing it's close to town centre

Posted 21-Nov-2014
Wasn't worth the money , room was little didn't have a Celling light only lamps ! Exc bathroom that had one , but wasn't really happy tbh the hotel staff was rude when we came back swering at us for standing by outside the door
3 out of 5
Recommended
for Everyone
by A verified traveller

Good city centre hotel

Posted 19-Nov-2014
Pros: Location
Cons: Creaking floors and more lifts
Location: Close to theatres, many restaraunts and nightlife
Good location. The floors al over the hotel creak terribly
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Crewe

City location ideal

Posted 16-Nov-2014
Pros: The location for my business requirements. The leisure facilities
Cons: The bedroom I used could be updated in it's decoration. The leisure facilities, especially the sauna and steam room, could be updated.
Location: City location. Ideal for surrounding shops, theatre, ice skating and sightseeing. Also ideal for transport links around the City, especially buses
Pleasant experience. Staff very polite and helpful. Room a little dated and the floorboards were very creaky, making alot of noise when I walked across the room. I was very conscious of going to the bathroom in the night! Bathroom was spotless and sheets clean. Leisure facilities were a bonus. Once again, a little dated, but staff very polite and the opening hours ideal.
3 out of 5
Recommended
for Everyone
by A verified traveller

rapport qualité prix moyen

Posted 13-Nov-2014
Pros: la salle de gym
Cons: réviser le sol des chambres
Location: quartier très vivant, hôtel très bien situé
infrastructure correcte globalement mais dans les chambres le parquet (sous la moquette) est en mauvais état et donc le bruit de pas dans la chambre du dessus était très dérangeant petit déjeuner un peu juste
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Warwickshire

Great location, great staff, great hotel

Posted 11-Nov-2014
Roads signs showed access route to hotel as there are bus lanes and one way systems to avoid. Staff at hotel were excellent - especially Steve. Room was spacious and clean. Swimming pool was great and clean. If I had to be critical, dinner wasn't wonderful, but breakfast was! Great central location. I would definitely return to hotel.
1 out of 5
by A verified travellerfrom k

Aweful

Posted 05-Nov-2014
Dirty and horrible beds. Smelly rooms and creaky floorboards