Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

quiet room

Posted 06-Mar-2015
Pros: very central
we had a good clean room, but were near the lift , people coming and going at all hours and banging doors kept us awake, we had asked for a quiet room when booking, that aside the room was clean , fresh and comfortable
4 out of 5
Recommended
for Couples
by trevorfrom Notts UK

Typical City Centre Hotel

Posted 18-Dec-2014 on Hotels.com
Good sized room and bathroom, everything you need. wi-fi works, good walking distance to all Theatre's and concert hall.
4 out of 5
Recommended
for Couples
by Michellefrom Cannock

Great!

Posted 09-Dec-2014 on Hotels.com
We got a free upgrade on arrival, great central location. Staff on reception very helpful, fast check in. Buffett style breakfast good value.
2 out of 5
Recommended
for Couples
by A verified traveller

Over night stay

Posted 09-Dec-2014 on Hotels.com
Bar was closed for private party so we were told heating in was erractic and noisy room was clean and tidy but noise of heating and not being able to get steady heat was a pain
3 out of 5
by A verified travellerfrom Melton Mowbray

pretty good

Posted 03-Dec-2014
Pros: Almost everything (see write about your experience)
Cons: NEW BED'S !!!!!! Ours was dreadful
Location: Great for nightlife, theatre, dineing, bars etc.
The foh staff are great very polite and extreamly helpful.the room was clean and well presented. the bathroom was also good, i even got to soak in the bath....we only have a shower at home. THE BED DISASTER!!! there was a mattress cover which didnt fit and made for an extreamly restless night, to the point it spoilt our stay. Shame really because we had, had a great night out. Hey ho. We'll just have to stay over the road next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom castleford england

Very nice

Posted 01-Dec-2014
Would come back agian and hope to do so soon thanks alot
5 out of 5
Recommended
for Couples
by Georgiafrom Leicester

Lovely

Posted 25-Nov-2014 on Hotels.com
Lovely stay, very polite staff. Only down side would be the bed, as you could feel it was two single beds put together and the sheets felt very cardboard like. Overall though, lovely room and facilities.
4 out of 5
Recommended
for Business Travellers
by Danielfrom Surrey

Great location

Posted 22-Nov-2014 on Hotels.com
Good service,great location & decent rooms.
4 out of 5
Recommended
for Business Travellers
by Victoriafrom Leicester

Friendly city centre hotel

Posted 21-Nov-2014 on Hotels.com
I stayed here as an overnight business trip - when I arrived the receptionist was incredibly helpful and friendly and checked me in to an upgraded room (yay!). I had left it too late to book parking on site but there was a handy pull in area to allow 15 mins of parking to check in, and I was directed to an off site NCP (secured at night) for parking at special rates. It was easy to find, about 5 mins walk away (up a hill though, so if you have a lot of luggage plan in advance). The room was spacious and the bed was huge, nicely refurbished. The shower was a bit of a squeeze but not too bad. The location of this hotel is great, it is near the city centre and next to a tram stop as well. Very friendly and helpful staff. I asked for a wake up call and got a knock on the door!
5 out of 5
Recommended
for Getaway With Friends
by DEBBIEfrom Chesterfield

Overnight Theatre stay

Posted 19-Nov-2014 on Hotels.com
Lovely hotel, very central, just around the corner from the Theatre Royal, where we were attending. Very clean, modern rooms, comfy beds. Would recommend to a friend