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Embassy Suites by Hilton Austin Arboretum

3.5 star property
Suburban Austin hotel in Gateway with free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Embassy Suites by Hilton Austin Arboretum

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast and dinner served
Lobby

Overview of Embassy Suites by Hilton Austin Arboretum

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is £120
Price available on 5/5/2024

Check out the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall20 min walk
  • Popular LocationAustin FC Stadium4 min drive
  • Popular LocationJ. J. Pickle Research Campus5 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive
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Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Premium bedding
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Down duvet
Pillow-top bed
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Premium bedding
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Down duvet
Pillow-top bed
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Premium bedding
Sofa bed
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Premium bedding
Sofa bed
  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Down duvet
Premium bedding
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

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About the area

Austin

Embassy Suites by Hilton Austin Arboretum is located in Gateway, a neighbourhood in Austin, and is in a shopping district and near the airport. Shoppers can visit Arboretum at Great Hills Mall, while everyone can enjoy the natural beauty of Zilker Park and Lake Travis. Enjoy an event or a match at Circuit Of the Americas, and consider making time for Main Event Entertainment—a top attraction that's not to be missed. Enjoy the great outdoors with hiking/biking trails, cave exploring and skydiving, or hop on a moped for hire nearby and explore all the area has to offer.
Visit our Austin travel guideOpens in a new window

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Austin FC Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 28 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • Starbucks - 14 min walk
  • Panera Bread - 8 min walk
  • The Cheesecake Factory - 17 min walk
  • Dave & Buster's - 6 min walk
  • Lupe Tortilla - 16 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

Hotel near Arboretum at Great Hills Mall
Located close to J. J. Pickle Research Campus, Embassy Suites by Hilton Austin Arboretum provides free on-the-go breakfast, a free daily manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, DJs American Grill, offers breakfast and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), express check-out and express check-in
  • 5 meeting rooms, a lift and a computer station
  • A front desk safe, coffee/tea in reception and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms have comforts, such as premium bedding and wet bars, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to midnight.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on 5 May 2024 start from £119.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Austin Arboretum pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Austin Arboretum?

Self-parking is available for USD 10 per night.

What time is check-in at Embassy Suites by Hilton Austin Arboretum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Embassy Suites by Hilton Austin Arboretum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Austin Arboretum located?

Located in Gateway, this hotel is 1 mi (1.6 km) from Arboretum at Great Hills Mall and 2.4 mi (3.9 km) from J. J. Pickle Research Campus. Main Event Entertainment and University of Texas at Austin are also within 9 mi (15 km).

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 226 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 119 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Heather, Austin

Disliked: Staff & service
When my husband and two boys went to check in, they were told that the elevators weren't working and offered a room on the 4th floor. We are still trying to negotiate a refund. Very unhappy.
Stayed 1 night in Apr 2024

4/10 Poor

Thomas, Dale

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The couch bed had wires stabbing my daughter n looked felt extremelt old n uncomfomfortable
Stayed 1 night in Mar 2024

8/10 Good

Philip

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
They came through when we couldn't find anywhere else to stay. Very accommodating and nice.
Stayed 5 nights in Apr 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful
Stayed 7 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Only bummer was that out of two elevators, one was broken so long elevator wait times. I wouldn’t step foot in the pool. Very cloudy and murky. Other than that, it was lovely and breakfast was delicious and you get two free drink coupons for their happy hour.
Stayed 2 nights in Apr 2024

4/10 Poor

Sandra

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a great location. There was a movie theatre close enough to walk to and also a Mexican restaurant next door that we could walk to. They also had a very nice breakfast area and plenty of seating. This used to be a very nice place to stay but it has fallen on hard times. Air conditioning was not available, the indoor pool was cold as ice and it looked dirty. Hot tub was very hot, and the suite we stayed in was old and some of the fixtures didn't work. The houskeeping staff spoke no English, and it was not easy communicating with them. The prices were high and since I booked this hotel on Expedia, I was told that I needed to contact Expedia to see if they would help me. I stayed during the Easter break to visit my grandchildren so I stayed because I didnt know if I could book another hotel. I stayed and paid for three nights.
Stayed 3 nights in Mar 2024

2/10 Terrible

Danya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unbearable as we had no AC, sheets that didn’t fit the beds, 1 towel, and no Wi-Fi and 1 working elevator for the entire building. The location was perfect, and the little dog park area was great but boy this place is a disaster.
Stayed 2 nights in Mar 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service
Upon arrival, the night shift front desk attendant was very friendly. Breakfast had a great selection and the attendants were quick with service. The cocktail hour was a nice touch for 2 tired parents with 3 little ones. Simple, easy food selection even the kids could snack on. Also the front desk staff was helpful in pointing out attractions to do as a family. We were just at an embassy in Chicago and they were getting updates so I did ask the front desk about this and they will be getting renovated as well. I will never give a hotel a lower review on facilities unless unbearable and poor customer service. I will say I do hope they work on the pool maintenance. The pool was an ice bath. And I noticed a ceiling very dark and discolored (I don’t want to say mold because I am not an expert). We just started selecting embassy suited because of the additional perks for the kids but sadly the pool was not swim-able. We made the best of it and hung out in the hot tub. The access to an outdoor area was also great on a warm day. Location was great to get on the highway and not far from downtown. We thought this area would be a little more walkable but we had transportation so it wasn’t the end of the world.
Stayed 2 nights in Mar 2024

10/10 Excellent

Farideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in really rough shape. Stains all over the walls and carpet, didn’t look like it had been cleaned in a while, there was a dirty washcloth in the shower so I know that at least that hadn’t been clean. Pull out sofa was super uncomfortable and that was from kids that sleep on pull out sofas everywhere we go. Torn wallpaper, musty smell, constant shortage of towels, pool area was gross but at least they were using chlorine because it was burning our eyes even though we were outside of the pool watching the kids. Only one elevator worked so we took the stairs the whole time because it would take forever. And it was still $250/night. Breakfast was good though and the staff was super friendly.
Stayed 2 nights in Mar 2024