Ratings based on 948 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from t

Okay but,

Posted 24-Jun-2015
Hot tub way too hot. Kids,running pool area unsupervised. No bath towels in room. Free breakfast was good and plentiful and foot at restaurant was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rochelle, IL

Comfortable stay

Posted 26-May-2015
Checking in and out of this hotel was fast and easy. The lobby area was beautiful! Our room was comfortable and clean. The cleanliness of the room is what I care about the most - and the comfort of the bed (A+). The air and heat both worked fine. The only complaints that I have is that the walls are too thin, especially in the bathroom. Hearing what my neighbors are doing in their bathroom isn't what I wanted to hear. The bathroom needs to be remodeled as it was kind of half way fixed - new faucets but the bath tub surround and the sink counter were cracked and fixed with glue, plus some of the floor tiles were broken, and the toilet and seat were (I bet) from the '80's. The free hot breakfast was fabulous in the morning. I would stay again, but would upgrade to a deluxe room instead of staying in a standard.
3 out of 5
by A verified traveller

it is a very old hotel

Posted 21-May-2015
Pros: price was reasonable
Cons: old
the rate was decent but you got what you pay for. the hotel is pretty old and appears has not been renovated for 20 years. the elevator looks crappy. I recommend choosing 2-star newer place to stay at same price. The only good thing is the mattress is firm enough.
5 out of 5
Recommended
for Everyone
by A verified traveller from ColoradoSprings

great location plenty of places to eat.

Posted 18-May-2015
Pros: Location & great shopping area. Clean and great breakfeast
Cons: N/A
Location: Attended a conference in Commerce City.
Staff very helpful and environment beautiful. Rooms very clean and will organized.
2 out of 5
by A verified traveller

Not impressed.

Posted 18-May-2015
We were expecting this hotel to be great from the Expedia pictures and reviews, bbut we were quite disappointed. Though the staff was very friendly and accommodating, we were not impressed by the hotel itself. The paint was peeling on the walls, all of our light fixtures flickered, the shower was stained dirty, the room was just dark, old, and run down.
2 out of 5
by A verified traveller from Hemet, Ca.

Hotel is in dire need of refurbishing

Posted 18-May-2015
Pros: The free breakfast.
Cons: Just about everything.
The whole hotel lobby area was very dark. The common area downstairs had old mismatched chairs sitting here and there. The planter boxes had ancient fake plants along with some Christmas trees stuck in them. The furniture in our room was all chipped and scratched and falling apart. The curtains didn't match the valance. There was some kind of compressor noise turning on and off every few minutes. We had to run the fan all night to cover up that noise. The bathroom only had 1 roll of paper with about 1/16 left, had to go to the desk and get more. The fixtures were very old and worn out. The toilet had been scrubbed so much that the porcelain was warn off giving the inside of the bowl a brown tinge to it. Everything just felt dirty because it was so old and overused.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for the price.

Posted 27-Apr-2015
We have stayed here a few times and the price of the hotel for the quality is incredible. We highly recommend it.
1 out of 5
by A verified traveller from Surprise, AZ

Terrible, noisy room…uncaring staff

Posted 27-Apr-2015
Pros: Breakfast
Cons: Almost everything
Location: close to where we needed to be but too close to the Interstate.
The check in lady was rude. The hotel is old and in great need of updating….furniture,, bedding, carpets, EVERYTHING!! The security locks on our door had been broken off. The water stopper in the tub was broken…sometime housekeeping would reassemble and put it in the whole…sometimes they would leave it in 2-4 pieces in the tub. The hotel is noisy….the 1st night some lady went screaming up and down the hall at 2:08am: "give me my phone…give me my phone!". We were there for 5 nights - would have moved to a different hotel if it had not been paid for. Noisy every night. The beds were on raised pedestals - very uncomfortable to climb into - even my 6'6" husband said they were way too high for him. Kids ran and screamed in the lower lobby 2 nights in a row - the staff said: they have a lot of energy. No one else could sit in the upper or lower lobby for the noise and running kids. The only positive thing I can say is that I don't think we came home with any bugs and my husband like the breakfast. Also lots of noise from the Interstate.
4 out of 5
Recommended
for Other
by A verified traveller from iowa

Posted 23-Apr-2015
Cons: beds lower in handicap rooms.
bed was too high, food was great, good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
Cons: Noise level was pretty unpleasing. Between the rude neighboring room up parting all night and the noise from the highway we didn't manage much sleep.
Experience over all was good. The only reason I would probably not come back would be the amount of noise we experience. Between the sound of the Highway and the rude neighbors next to us up parting all hours of the night we didn't manage much sleep during our stay.
Comment from Hotel Management
24-Apr-2015 by GM, Dominique Hutt, Hotel Management
Thank you for taking the time to give us your feedback. We apologize your stay was than accommodating. We are looking into better window options due to the fact we are so conveniently located near the highway. Your comfort is important to us and we thank you for your business.