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Reviews of Sheraton Tysons Hotel

3.5 out of 5
Sheraton Tysons Hotel
8661 Leesburg Pike, Vienna, VA

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 97 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Irina

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Kumar

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Strange things happen at this hotel! Two of the three elevators did not work. Actually someone was shouting in one of those stuck elevators crying to be rescued. I requested to the guest services for a packaged to be dropped to my room. They informed me that other than security there is no one to drop that package to my room so I had to dress up and go down to pick it up. At 3-4 AM there were noises on the floor. Scattered stuff on the check-in counter.
Stayed 3 nights in Mar 2020

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Zoya

Stayed 2 nights in Mar 2020

4/10 Poor

Souheil

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy access to shopping centers I recommend a stay
Stayed 2 nights in Mar 2020

4/10 Poor

Maria T

Business traveller
Disliked: Property conditions & facilities, room comfort
The hotel is
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Vu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Shenna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Looks old. Not a lot of updates to property at all. Looks a bit run down in some areas of property.
Stayed 2 nights in Feb 2020

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Great place but just needs to clean it up a bit
Pool area was very cold - keys didn’t work on two occasions...guests were discourteous at 4am and i asked front desk to please address and they did not follow up until i asked again later that day- elevators didn’t work - the 8th floor smelled like marijuana
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained considering the age of the property, extremely helpful staff, incredibly comfortable beds. All in all a great hotel, and a great value at a great price..
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
They over charged us over $100 which are not included in the accidental fees and they took over a week to settle it
Stayed 1 night in Jan 2020

4/10 Poor

Alexander

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Wrong room I make reservations for King size bed But got room with two beds AC unit not working properly Poor internet connection
Stayed 2 nights in Jan 2020

2/10 Terrible

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air
The air didn’t work. Called downstairs to only have a guy say he fixed it. Never got cool. Manager said we should’ve asked for a different room
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great every things was good Location and service was excellent and service was great
Stayed 2 nights in Dec 2019

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's getting better again
We've stayed at this Sheraton Hotel a dozen times over the past decade. Now that Marriott has taken over, there are some improvements we could see, and we expect more will come: the Marketplace café has an expanded menu, and the parking garage and lot are being fixed up. The rooms are spacious and handsome, but sparse. For instance, there were no paper or pen to take messages, no hotel services directory, etc. The folks at the front desk were great. Friendly and helpful staffs for all shifts. We needed a small refrigerator for our room, and it was delivered in a jiffy. Housekeeping was terrific too--really spotless rooms and hallways. Overall, the hotel could use a refresher, and it looks like that's what's happening now. We're looking forward to our next visit.
Stayed 2 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Brenyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2019

6/10 Okay

Juliana

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Under construction outside, some difficulty navigating to it. Hotel rooms are a bit dated. Breakfast and marketplace were subpar.
Stayed 4 nights in Nov 2019

6/10 Okay

Namseok

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The service was excellent. They definitely could use more parking though as we were unable to get a parking spot for quite awhile due to an event happening at the hotel that evening.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
It was run down. The doors on our rooms were scratched so bad and I don’t know how. The room smelled funny and it was just overall not well kept. Glad it was inexpensive and for only one night. If I don’t have to be here for an event again I won’t choose it.
Stayed 1 night in Nov 2019

6/10 Okay

Didare

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service
Booked two rooms because I have 3 children. Called and asked for adjoining rooms. Was given 2 rooms on opposite ends of the floor and told sorry, hotel is busy, that's the best we can do. I had to pay the people staying next to us $50 to get them to switch rooms with us so I could keep my family close together. The pool was freezing, no towels, no lights. The room was dark and old. Not cleaned well.
Stayed 2 nights in Nov 2019

4/10 Poor

WG

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was a huge disappointment. We stayed with many other families and some had to change rooms up to 3 times to get a room that was clean. Our room was generally clean, but everything is soo old it's unbelievable. Thank God for the staff being so wonderful because the physical hotel itself was terrible.
Stayed 2 nights in Nov 2019

10/10 Excellent

Terence

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

ANIL KUMAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hectic Finding out. The room
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The check in process was horrible, Naresh couldn’t find my reservation even though I gave him the confirmation number. He kept asking me to spell my name over and over and rejected when I tried to give him my ID from the beginning. After finally 30 minutes, he asked for my confirmation number again and got me a room without explaining what he did. Also this place is old.
Stayed 1 night in Oct 2019

4/10 Poor

Shennel

Stayed 3 nights in Oct 2019

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good hotel. Nice and clean. Weird floorplan from parking to upper rooms. Looks like they attached an older building to a new building.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
overall it's a good location . but the room needs do more cleaning
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I did not like the front desk . They were under staffed and trained
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and amazing rates
Room was large, clean and comfortable for 3 people. Anything requested was provided with no issues. Will definitely stay again!
Stayed 2 nights in Oct 2019