Presidential Suite | Terrace/patio

Reviews of Lorien Hotel & Spa

4.5 out of 5
Lorien Hotel & Spa
1600 King Street, Alexandria, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Business traveller
All round good property, good location.
Stayed 4 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Neil,Thank you for your kind review and for giving us a perfect rating. It was truly a pleasure having you as our guest recently, and we hope you took full advantage of the convenience our location affords our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Warmest Regards,Katana JeffersonFront Office Manager

8/10 Good

sheryl

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property had a pretty courtyard with outdoor seating. Very nice location. Convenient to shopping, restaurants, and the trolley.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Sheryl,We were delighted to welcome you to Lorien Hotel & Spa during your recent visit. It's wonderful to hear we were able to deliver an enjoyable experience and that you appreciated our attractive courtyard and great location, as well as our proximity to local amenities. Thank you for sharing your kind comments, and we hope to have the pleasure of your company on another occasion,Warmest Regards,Katana JeffersonFront Office Manager

10/10 Excellent

Kathie

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Rainer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel charged an amenity fee though no amenities were used. They said it was for the coffee and happy hour they maintain for guests. Total $30 on top of what we paid to Expedia.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Rainer,We appreciate your feedback, and we apologize for any confusion about our fees. Please know that they are not included in reservations made via third-party sites and that this is noted during the booking process. That said, it was a pleasure to welcome you. Should you be in the area again, we hope you'll consider coming back to see us for a more seamless stay.Warmest Regards,Katana JeffersonFront Office Manager

10/10 Excellent

Nicole, Ashburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lorien Hotel & Spa was lovely. Will definitely stay again
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Nicole,Thank you for sharing your experience at Lorien Hotel & Spa! We're thrilled to hear you enjoyed your stay and are considering returning. Our team is delighted by your positive feedback, and we look forward to welcoming you back for another enjoyable visit.Warmest Regards,Katana JeffersonFront Office Manager

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Thanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and private property
Stayed 3 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Thanita,Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted you had an enjoyable experience, and we appreciate you mentioning our peaceful atmosphere and the high standards of cleanliness we adhere to. It was truly a pleasure having you here, and we hope you return soon!Warmest Regards,Katana JeffersonFront Office Manager

8/10 Good

Elena

Stayed 1 night in Mar 2024

10/10 Excellent

Janibel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL STAY
Stayed 2 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Janibel,Thank you for being our guest and sharing your short, but lovely review. We are delighted you were impressed and look forward to welcoming you back to Lorien Hotel & Spa for another memorable visit.Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Darryl

Liked: Cleanliness
Service and the staff
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar 2024
Dear Darryl,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. The next time you're in the area, please come see us again at Lorien Hotel & Spa!Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aleem

Stayed 2 nights in Feb 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming!!
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Phyllis,It's wonderful to know that you found our ambiance appealing. Your feedback motivates us to maintain the charm and warmth that define our establishment. We eagerly anticipate your next visit to Lorien Hotel & Spa.Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

6/10 Okay

Dominique

Business traveller
Room has seen better days; hotel smelled like cleaning disinfectant, not at all spa like.
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Dominique,Thank you for sharing your feedback with us. We apologize sincerely for a stay that didn't meet your expectations. Our housekeeping team will be sure to air rooms out before occupancy, and your comments will help us as we continue improving. We appreciate you reaching out and hope for a chance to make your next visit a better one. Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at the hotel while visiting family in Alexandria
Stayed 9 nights in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Benjamin,Thank you for choosing Lorien Hotel & Spa. We're pleased that our property could be your home base for family visits in the area, and we look forward to welcoming you again in the future.Warmest Regards,Wilson AnthonyRooms Director

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super cute and trendy. The bed was a bit uncomfortable and beware of the mandatory $26 a night amenities fee. In my opinion, the amount of amenities offered do not warrant such a steep fee.
Stayed 3 nights in Feb 2024
Response from General Manager on 1 Mar 2024
Dear Christina,Thank you for taking the time to provide feedback about your experience. While we're glad you enjoyed our lovely property, we're sorry to hear our fee structure and beds didn't exceed your expectations. Rest assured that your comments are important to us, and we'll reflect on them as we continue to make positive changes in the future. It would be an honor to welcome you back anytime!Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms were amazing and the free breakfast was wonderful as well as the staff
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Elizabeth,Thank you for choosing Lorien Hotel & Spa! We're glad our comfortable rooms, friendly staff, and tasty breakfast impressed you. Should you be in the area again, please come back to see us.Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
I loved the charm of the hotel! The staff was always friendly & very helpful! I had a great stay & would stay again!
Stayed 2 nights in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Lisa, It was an honor to host you at Lorien Hotel & Spa for your recent getaway. Our staff takes great pride in providing impeccable service to our guests, so we are delighted that we met the mark. We cannot wait to have you visit us again for another five-star stay!Warmest Regards,Wilson AnthonyRooms Director

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quaint and clean. Rooms were nice and beds were comfortable. The main restaurant was OK but not great and the spa was also just OK. Its in a great location and you can walk to plenty of other restaurants and shops. The valets at the hotel were great.
Stayed 2 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Kristin,Thank you for taking a moment to review your recent stay. We're delighted our comfortable accommodations suited your needs, and we hope you took full advantage of our excellent location. Your feedback about the spa and restaurant will be shared with our team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Khani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easily accessible. The ambiance was great and the room was clean
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Khani,Thank you for sharing your experience at Lorien Hotel & Spa! We're delighted you found our location easily accessible and enjoyed our unique ambiance. We look forward to welcoming you back for another enjoyable stay!Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and the accommodations were excellent.
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Paulette,Thank you so much for the perfect rating! We are so happy to know that our friendly team members, wonderful accommodations, and more all added up to an amazing stay. Please consider coming back to join us again soon; we're confident that we can deliver another amazing experience. Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place.
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear David,It was truly a pleasure to welcome you to Lorien Hotel & Spa during your recent visit. We're thrilled to hear you had such an enjoyable experience, and we appreciate you taking the time to share your positive rating. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bar and bartenders with killer gourmet Pizza
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear David,We're delighted to hear that you enjoyed our bar and the delicious gourmet pizza served by our talented bartenders! At Lorien Hotel & Spa, we strive to create a vibrant and enjoyable atmosphere and offer delightful culinary experiences. We're thrilled that you had a fantastic time, and we can't wait to welcome you back for more memorable moments. Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint was that they seemed a bit understaffed. But the staff that was working were very nice, accommodating and checked in with us over the entire stay.
Stayed 2 nights in Jan 2024
Response from General Manager on 11 Feb 2024
Dear Jennifer,We are so happy our team made you feel at home at Lorien Hotel & Spa. Nothing is more important, and we will certainly share your feedback with them as motivation to keep up the great work. We hope to earn five stars the next time you visit!Warmest Regards,Wilson AnthonyRooms Director

10/10 Excellent

suzannah

Stayed 4 nights in Feb 2024

10/10 Excellent

Mychelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly place all around
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Dear Mychelle,Thank you so much for taking the time to share your thoughts on your recent visit! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon.Warmest Regards,Lisa AdamsManager

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great boutique hotel. The staff was so friendly and helpful and the room was more than we could ask for. Perfect area very safe lots of people out walking. Beautiful courtyard to just hang out.
Stayed 3 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Katie,It is wonderful to know that you had an excellent experience with us. We are simply humbled by your kind comments about our hospitable team, lovely courtyard, and great location. Thank you for your kind review, and we hope you return soon!Warmest Regards,Lisa AdamsManager

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful, modern rooms that were clean and well designed.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Emma,It was a privilege to host you at Lorien Hotel & Spa. We're pleased you loved our clean and thoughtfully designed accommodations. Thank you for the kind review, and come back soon!Warmest Regards,Lisa AdamsManager

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small no pool , no store to get snacks
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Tommy,Thank you for highly rating for your stay at Lorien Hotel & Spa! We appreciate your feedback and understand your concerns about the size of our pool and the availability of snacks. We are always looking for ways to improve our guests' experiences, and your input is invaluable to us. Although we do not have these amenities at the moment, we will take your suggestions into consideration for future enhancements. We hope you enjoyed other aspects of your stay and look forward to welcoming you back in the future.Warmest Regards,Lisa AdamsManager

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in an excellent location!
Stayed 3 nights in Jan 2024
Response from General Manager on 18 Jan 2024
Dear Corinna,Thank you for taking a moment to share your experience at Lorien Hotel & Spa. We are proud to deliver great value to our guests, so we are delighted that you found your experience well-priced. Receiving recognition for our fantastic location is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon in Alexandria!Warmest Regards,Lisa AdamsManager

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Dec 2023
Response from General Manager on 13 Jan 2024
Dear Ivan,It was an honor to host you at Lorien Hotel & Spa. We trust you had a lovely experience at our hotel. The pleasure was all ours, and we hope to welcome you back soon. Warmest Regards,Lisa AdamsManager

10/10 Excellent

Deejay

Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Julia

Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Yvette

Stayed 2 nights in Dec 2023

10/10 Excellent

Katharine

Liked: Cleanliness, property conditions & facilities, room comfort
A special anniversary
It was am amazing stay. The accomodations were beyond gorgeous and generous. They went above and beyond to make our anniversary trip special!
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Thank you for choosing Lorien Hotel & Spa and for your positive feedback! We're thrilled to hear we could contribute to a great anniversary experience. Our team works hard to ensure a pleasant experience from check-in to check-out, and we're glad to have exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another exceptional experience.Warmest Regards,Lisa AdamsManager

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Lorien Hotel & Spa in downtown Alexandria Va. The location, staffs, the room were all exceptional and I would highly recommend to my friends and family members!
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Samantha,A guest’s recommendation is the #1 sign that we hit the mark, and their stay was everything they hoped it would be and more. Thank you for joining us at Lorien Hotel & Spa. We couldn't be happier to see how impressed you were with our comfortable accommodations, wonderful staff, and great location. We look forward to welcoming you back again soon.Warmest Regards,Lisa AdamsManager

8/10 Good

Chadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice and clean hotel. Staff very friendly. The only thing we didn’t like the rain shower was not working properly, it’s was either boiling hot or ice cold.
Stayed 5 nights in Dec 2023
Response from General Manager on 27 Dec 2023
Dear Chadi,We appreciate you staying with us and taking the time to leave us a review. It's great to know that our location worked well for your trip and that our attention to cleanliness and service added to your experience. However, we apologize for any issues with the shower, and we'll look into this further. Should you be in the area again, please come back to see us.Warmest Regards,Lisa AdamsManager

8/10 Good

Chadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel
Valet were very nice and accommodating, the hotel is very pretty the outside is really nice it’s clean and well decorated on the interior…simple..zen even the elevators smell clean and fresh. Everyone was nice enough and the room was small but fine. A really nice thing was the texts I received,asking how things were going and being able to text back and get a prompt response the communication was great, I haven’t experienced that with other hotels before… there were some inconvenient housekeeping errors and oversights that made it frustrating but the front desk offered help around this… and were very nice. It’s a very lovely area… safe, beautiful lights so close to everything overall I would recommend staying at this hotel if you don’t mind paying a lot for valet. There’s really not another feasible option for parking.
Stayed 2 nights in Dec 2023
Response from General Manager on 23 Dec 2023
Thank you for sharing your experience. We're delighted you appreciated our clean and zen-like ambiance and our team's efficient and friendly service. It's also great to hear that our communication added a unique and helpful touch to your stay. We regret the inconvenience caused by housekeeping errors but are glad our team could assist you promptly. Your recommendation is highly valued, and we look forward to welcoming you back, ensuring an even more seamless experience next time.Warmest Regards,Lisa AdamsManager

8/10 Good

Brittany

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Charles

Liked: Amenities, property conditions & facilities
This property is very nice. The staff was excellent and the area around it offers a lot of shopping and dining options. the only drawback I found was parking. Street parking during the day is available for 3 hour blocks, but the hotel only offers Valet at $40 per day. While this is common for high end hotels, I didn't read up and see that on the hotel ahead of time. We found a lot about a 1/3 mile away which was a little inconvienent but workable.
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
Dear Charles,Our location is perfect for taking full advantage of the wealth of shopping, dining, and entertainment here in the area, and we hope you had a great time doing so. We're glad our team also made you feel welcome at Lorien Hotel & Spa! Although parking was not what you expected, we are happy it didn't take away too much from your experience. Please join us again soon!Warmest Regards,Lisa AdamsManager

10/10 Excellent

Jackie

Stayed 3 nights in Dec 2023

8/10 Good

George