Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Copenhagen, DK

Fantastic location

Posted 20-Aug-2014
Fantastic location, very good breakfast, friendly, but hotel is shabby and needs updating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jul-2014
Pros: Huge room, with balcony overlooking the river. Huge bathroom and delicious breakfast. very nice staff
Cons: A/C is a must for a hotel like this. could not believe there was no AC. TV very old, should be changed
Location: the park is right accross from the hotel, perfect for a morning walk. the thermal baths only 5 minute walk
Perfect 3 romantic days in Baden-Baden. Great breakfast and great room
Comment from Hotel Management
07-Aug-2014 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
3 out of 5
Recommended
by Mrs G from London

Disappointing

Posted 13-Jun-2014 on Hotels.com
This hotel is not as upper cut as it thinks it is - the décor is often tired (fraying carpets, scuffed skirting boards, chandeliers with pieces missing) and dated (for example, the TV in our room was tiny, especially considering the size of the room, and was an old fashioned one, rather than a flatscreen). In addition, it didn't have aircon, which was really disappointing. We had a special rate but I still don't think it was worth what we paid. Excellent breakfast and good wifi though.
Comment from Hotel Management
11-Oct-2014 by Manollo, Hotel Management
Dear Mrs. G, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommend!

Posted 09-Jun-2014
Great locations, near lots of sites, very helpful staff.
Comment from Hotel Management
07-Aug-2014 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

superb hotel

Posted 28-Jan-2014 on Hotels.com
Can't beat this hotel for elegance, style and service.
Comment from Hotel Management
17-May-2014 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, great location

Posted 15-Dec-2013
Nice staff
Comment from Hotel Management
06-Sep-2014 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
Comment from Hotel Management
05-Mar-2014
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Families
by Midmarsh30 from Hereford, England

Great location in fantastic town

Posted 06-Nov-2013 on Hotels.com
Couldn't fault the attention of all the staff to making our stay very comfortable. Great to enjoy the style of a grand hotel. The position in the town is unbeatable both to explore on foot or get away by car to surrounding countryside. As English in a foreign country, we struggled to find our way back to the hotel by car from the far side of town despite (or in spite of) the 'assistance' of sat nav!
Comment from Hotel Management
17-May-2014 by Manollo, Hotel Management
Dear Midmarsh30, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
3 out of 5
Recommended
for Everyone
by Elkhan from Baku

Posted 03-Nov-2013
Comment from Hotel Management
06-Sep-2014 by Manollo, Hotel Management
Dear Elkhan, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
Comment from Hotel Management
05-Mar-2014
Dear Elkhan, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
4 out of 5
Recommended
for Families
by j northam from Wales

Fantastic service

Posted 13-Sep-2013 on Hotels.com
The friendly staff with excellent dinning facilities made it a pleasent stay. The room need some up dating to qualify for a 5 star rating.
3 out of 5
Recommended
for Couples
by A verified traveller

Hotel Needs Updating

Posted 25-Aug-2013 on Hotels.com
This hotel is badly in need of updating the rooms and general maintenance. The rooms are clean but the furniture is dated and damaged. I counted no less than four broken and shattered tiles in our bathroom. The staff is very friendly and the service is excellent. Overall not worth the money, but the location is great.