I have stayed at the Dorint Baden Baden in December 2013 to celebrate Christmas with my family.
We had booked 3 rooms. The hotel location is perfect, just across the street from the Christmas Market.
All the hotel staff were very helpful and attentive, especially Mr. Martin who even provided us with a Santa Claus to give away presents for my kids and nephews.
The casino is connected to the hotel by an underground passage.
The spa is quiet relaxing and diverse.
Overall experience was excellent ... I would gladly say we had a 'magical' Christmas at the Dorint!
Quiet location in very pleasant hotel. Reception was very welcoming and very helpful. Pleasant, confortable & very quite room. Excellant resturant (but need to book early to sit outside) with very helpful staff. Restuarant menu was good with some local and some vegetarian options. Breakfast was also good. Will defiantely book again. Local area quiet but friendly.
On first appearances this hotel might disappoint as it is right next to a tram stop on a busy junction and the pavement is being repaired outside. However, the quality of the hotel far exceeds this first impression. The interior is not lavish but it is very clean and comfortable. The staff are incredibly helpful and welcoming.
We booked a superior room as we were travelling with a baby and were surprised and delighted to see the cot in the room with cute duvet and complementary baby toiletries. We also had complimentary drinks in the mini bar (mostly soft drinks) free WiFi and complementary breakfast buffet which was fantastic quality.
The car parking is right beneath the hotel with an elevator so access is easy.
All in all a very good value for money hotel, very central, no noise, comfortable, warm, clean, excellent staff. I could not find any faults even if I wanted to!
The Schloss Hotel is most likely the best place to stay in Karlsruhe. The charm of this house beats the post-modern pseudo-chique of most other places to stay in the area. The ride in the elevator from 1914 doesn't only take you to your room, but is also an adventure back in time. The bathroom had a real big tub and a a large window to look out from. Although, I was always late for the ham & eggs at the breakfeast buffet, the staff was always happy to make more. Easily accesible and secured parking in front of the entrance and convenient access to all public transportation of the city.
Traveller from Boston, MA
The Schlosshotel Karlsruhe is a beautiful 4-star hotel in Germany . Located in Karlsruhe, this elegant Germany …More
I visted this area for a concert and the hotel is right next to the venue. There is nothing in this remote area even close to this hotel except the old church complex where famous artists come to perform. You can tell there has been money put into this hotel, as the hotel facilities are great! The problem is that people make the hotel a good experience or bad and this hotel's staff is rude!
First, booking this room six months in advance I requested a smoking room and the hotel is smoke free, fine. There are rooms with balconies and that would have been just fine with me, but no one cared to even accomodate me and put me in very small room where I had to take a elevator down and go outside and that was very difficult.
The main problem is the resturant staff. There are three witches that work the breakfast and they could not even care to seat me in the morning. I sat at a dirty table and not one of these witches came to clean the table or ask if I wanted any coffee. I had to take eating knifes and fork from another table and after twenty minutes I had to get up and ask for coffee. Even then, these three witches are only interested in walking around and talking between themselves. Although, ironically, they take good care of the German guests, but not foreigners!
After thirty minutes, I finally had to get up and yell at them to get me coffee. This is the same for the dinner staff at night.
For a expensive hotel, I thought that the staff would be better! Bad experience!!
Richard from California, USA
The Hotel Kloster Hirsau is located in Hirsau, in the outskirts of the northern Black Forest, not far from Pforzheim …More
We choose this hotel due its previous reviews, and its proximity to the Christmas markets, and it did not disappoint. The welcome we received at the check in desk was excellent, and provided all the information we needed. The room was spacious and very comfortable, and the choice at breakfast was very good. The leisure facilities at the hotel were also excellent, and we made use of the Sauna and steam room.
Steve from Swansea
This modern five-storey hotel is located in the centre of Karlsruhe, one kilometre from the Botanical Gardens and three …More
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