Indoor pool, pool loungers

Reviews of Whittlebury Hall Hotel & Spa

4 out of 5
Whittlebury Hall Hotel & Spa
Whittlebury, Towcester, England

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 394 reviews" "
Rating 8 - Good. 131 out of 394 reviews" "
Rating 6 - Okay. 66 out of 394 reviews" "
Rating 4 - Poor. 35 out of 394 reviews" "
Rating 2 - Terrible. 18 out of 394 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel P

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Apr 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
F1 theme. Leisure centre.
Stayed 2 nights in Apr 2024
Response from Whittlebury Hall Hotel. on 15 Apr 2024
Dear Tara,Thank you for sharing your experience with us. We are thrilled that you enjoyed the F1 theme in our Hotel Bar and made the most of our Leisure area facilities. Our Spa offers a range of relaxing treatments and a Heat and Ice Experience. If you plan to revisit us, please look at our offers, as we have many available.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Whittlebury Hall Hotel. on 15 Apr 2024
Hello Charlotte.Thank you for staying with us and taking the time to send in your 5/5 rating.Our team works hard to ensure every guest has a comfortable and pleasant experience, so it's wonderful to hear that we made your visit exceptional.We hope to welcome you again.Best regards.

10/10 Excellent

Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant spec property good food good beer reasonsble price , Clean throughout and great staff really pleasant and helpful . Would definitely stop here again
Stayed 1 night in Apr 2024
Response from Whittlebury Hall Hotel. on 15 Apr 2024
Hello Barrie.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay and enjoyed our food and beer. Thank you for considering us again.We look forward to welcoming you back.Kind regards.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Whittlebury Hall Hotel. on 15 Apr 2024
Hello David.Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great experience during your stay at The Whittlebury HallWe hope to welcome you back soon.Best regards.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Clean rooms Friendly staff Lots of parking
Stayed 1 night in Mar 2024
Response from Whittlebury Hall Hotel. on 7 Apr 2024
Hello Sheena.Thank you for rating our hotel.We are pleased you enjoyed staying with us.We are a friendly team and want nothing more than our guests to feel welcome and comfortable away from home.Please revisit us soon.

8/10 Good

sharon

Travelled with family
Liked: Amenities
The property was clean, the surrounding area was calm and also safe.
Stayed 1 night in Mar 2024
Response from Whittlebury Hall Hotel. on 2 Apr 2024
Hello Sharon.Thank you for sharing your stay with us.Here at Whittlebury Hall, we take Health and Safety very seriously. Our surroundings are lovely, and we hope you enjoyed our wonderful scenery. We are delighted you found us clean, offering you a relaxing stay.Thank you for choosing to stay with us. Best wishes

2/10 Terrible

Billy

Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

chelsea

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Whittlebury Hall Hotel. on 26 Mar 2024
Hello Chelsea.We hope you were comfortable during your stay and that we looked after you well.We are always happy to learn from our guest's experiences to continue improving.Thank you for staying with us.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly and clean hotel. Good food and nice Spa
Stayed 1 night in Mar 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Bradley.We are delighted to receive your review.We are a friendly team who enjoy offering our guests a happy and welcoming service to enhance your stay.Thank you for booking with us.See you in the future.Kind regards.

4/10 Poor

sally

Travelled with group
Disliked: Amenities
The changing room in the spa area was not very clean. Hair on floor and shower cubicles. Food was average , breakfast food was cold. Charged extra for an omlette if required. would not recommend to friends
Stayed 1 night in Mar 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Sally.We are most disappointed to receive your review.Our cleanliness is of a high standard, and I put the changing rooms down to you possibly being there before they were serviced during a busy time. We apologise for the disappointment and hope it was reported on the day.Our Breakfast Buffet is included in the rate. however, any additional items not on the buffet would be chargeable. We are sorry to learn you were not entirely happy with the stay.We hope you enjoyed the room and were comfortable Thank you for your booking.Kind regards.

10/10 Excellent

Anna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well maintained given its size. Good facilities. Extensive self service breakfast buffet. Nice pool etc. Staff responsive and polite. Be prepared to walk a distance to some rooms as the hotel is very large. Would happily return given the opportunity.
Stayed 1 night in Feb 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Anna.Thank you for recognising the extent of the maintenance required to keep the upkeep of our large hotel.You certainly get your steps in when walking around the 254 bedrooms and our conference rooms and outlets. We hope you found your way around with no problems. We will share your kind comments with our staff members. Thank you for staying with us.We hope to welcome you again.Best regards.

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Feb 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Andy.We are delighted to read you found us to be of great value for your well-earned cash. We hope you will consider us again as your stay location. Thank you for your booking.Wishing you all the best.From

8/10 Good

patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 1 night in Feb 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Patrick.Thank you for taking the time to leave a rating on your stay.Thank you for booking with us.We aim to receive a 5/5 next time you visit.Best wishes.

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool with Roman theme.
Stayed 3 nights in Feb 2024
Response from Whittlebury Hall Hotel. on 4 Mar 2024
Hello Duncan.This is wonderful to see you had a successful stay with us.I am glad to hear you enjoyed our leisure facilities.Thank you for choosing The Whittlebury Hall Hotel. We hope to welcome you back soon.Best regards.

6/10 Okay

Elisabeth

Travelled with family
Disliked: Staff & service, amenities
It was just ok. The rooms were a bit tired and the layout was very confusing. The receptionist who checked us in couldn’t have been less friendly however the receptionist who checked us out was lovely. Arrived at lunchtime and all restaurants were full leaving us with the bar or room service as our only eating option. Left feeling underwhelmed
Stayed 1 night in Feb 2024
Response from Whittlebury Hall Hotel. on 17 Feb 2024
Hello Elisabeth.I am sorry you found our layout confusing. We are a large hotel, and we appreciate that it can take time to navigate. We do have maps available at reception to help.I am sorry your arrival was not as friendly as expected. I am glad your checkout was much better. Our restaurant would be closed at lunchtime. Our bar or room service would be your only option before 17:30.We provide hot food in the bar. I hope we served you a tasty bar snack. We are sorry you left underwhelmed. Our staff work hard, and we aim for all guests to leave excited about their stay. We hope you'll be able to revisit us. Thank you for booking with us.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whittlebury Hall is a great hotel for leisure and spa facilities, with an excellent steam room and sauna. The pool is large but shallow, the jacuzzi unfortunately contained too much chlorine and the interior design around the pool dated. Everywhere was immaculately clean, room was light and comfortable, although a long walk from reception! Breakfast was excellent and staff very helpful and friendly.
Stayed 2 nights in Feb 2024
Response from Whittlebury Hall Hotel. on 17 Feb 2024
Hello Christopher.We are delighted you had a great stay with us.I am unsure of the package you booked. However, I am glad you had a chance to use all the leisure facilities.We can allocate rooms nearer the reception. Should you return, you can request this on your booking.Thank you for choosing The Whittlebury Hall Hotel as your choice of accommodation.Best regards.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to escape from the busy cities
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 10 Feb 2024
Hello Karen.We are happy to hear your escape to the Country was a success.Thank you for booking with us.Our grounds are stunning. We hope you got the chance to walk around them. Thank you for staying with us.Best wishes

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Hello Simon.Thank you for mentioning our friendly team of staff.We enjoy helping our guests feel comfortable away from home. We hope to see you again.Best regards.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in UK
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Hello Karen.Thank you so much for choosing the Whittlebury Hall Hotel.Thank you for your 5/5 review.Best regards.

8/10 Good

Simon

Liked: Property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Hello Simon.Thank you for your 4/5 review.I do hope we see you again.We will work harder to achieve a 5/5 on the next visit.Thank you for booking with us.Best regards.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with incredibly friendly staff and lovely facilities. Dinner was perfect. Overall, great value for money.
Stayed 1 night in Feb 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Hello Claire.Thank you for taking the time to rate your stay with us.It is always wonderful to hear how our guests have left feeling content and well looked after.Thank you for choosing us.Kind regards.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Hello Richard.We thank you for staying with us and rating us a 5/5We hope to see you again.Best wishes.

10/10 Excellent

U

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Whittlebury Hall Hotel. on 16 Jan 2024
Many thanks for your 10/10 rating.Thank you for staying with us.We hope to welcome you again. Best wishes

10/10 Excellent

Iain

Stayed 1 night in Nov 2023
Response from Whittlebury Hall Hotel. on 16 Jan 2024
Hello Iain.We are delighted we offered you 10/10 service.Thank you for booking with us.Best regards,

10/10 Excellent

Saru

Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 9 Jan 2024
Hello Saru, Thank you for your 5/5 rating. We appreciate your booking with us and hope to welcome you back soon. Best wishes.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So have to say the staff were extremely welcoming & polite. The restaurant and standard of food was also extremely good but will say the supplement costs on the menu were too high in my opinion. That being said the hotel facilities were not up to standard. The pool changing room were not great, all the showers in the female changing rooms had significant mould issues and were not very clean. The odd mould spot could be excused due to the nature of the facility but this is clearly a long term poor attention to hygiene standards. The jacuzzi was not clean and the actual button to switch the jets on was fully covered in mould again clear hygiene issues. Next I wish to point out the problems with pigeons. They need to invest in some measures to mitigate this problem our stay was disrupted by the noise from pigeons from very early in the morning and made for an unpleasant stay.
Stayed 2 nights in Jan 2024
Response from Whittlebury Hall Hotel. on 7 Feb 2024
Dear Guest.Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our dining experience. However, we are sorry to learn that you found some of the supplements a bit too expensive. Please note that we always strive to serve high-quality food to delight our guests.We would also like to inform you that we are currently renovating our female changing facilities, which started on February 5th, 2024. We apologise for any inconvenience this may have caused during your stay.Please be aware that our location attracts wildlife, including pigeons. We have taken measures to address this issue, such as arranging for routine visits by a hawk designed to alter the flight path of nesting birds. We apologise for any disturbance..Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the near future..Best wishes.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 9 Jan 2024
Hello Simon.Thank you for staying with.Best regards.

10/10 Excellent

Teddy

Stayed 2 nights in Jan 2024
Response from Whittlebury Hall Hotel. on 9 Jan 2024
Thank you for choosing to stay with us, Teddy. We hope you had a wonderful time and were able to take advantage of all our facilities. If you didn't get the chance to do so, we hope to see you back soon. Your rating of 10 means a lot to us and we're thrilled to hear that you had an enjoyable stay.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again.
The hotel, staff and food were excellent and we will definitely stay again. The only slight drawback was noise from other rooms even talking seemed to penetrate.
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 9 Jan 2024
Hi Graham.Thank you for rating us 10/10! Next time we will place you in a quieter part of the hotel for a peaceful night's sleep.. We look forward to seeing you again. Best wishes

10/10 Excellent

Claire

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent place, helpful and friendly staff, great food
Stayed 1 night in Jan 2024
Response from Whittlebury Hall Hotel. on 9 Jan 2024
Hello Claire.Thank you for taking the time to write a review. We are delighted to have served you and hope to see you again soon. Best regards.

4/10 Poor

Elizabeth

Liked: Cleanliness
Room only had a sky light and despite attending an event that the organiser had a discount code for the hotel said it had expired when tried to book - used expedia and probably got the same rate but hotel will have lost our as they would have a fee to pay. Breakfast was not that good.
Stayed 1 night in Dec 2023
Response from Whittlebury Hall Hotel. on 19 Dec 2023
Hello Elizabeth,We apologise for the trouble you faced with the discount code. As I'm unaware of the name of your company, I'm afraid I cannot provide an explanation for the issue. Breakfast is usually a highlight of our services, and we are sorry to hear that you did not enjoy our Breakfast Buffet.If you or the organiser would like to contact us about your stay, please feel free to do so. We would be more than happy to assist you.Thank you.

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Great stay staff were excellent friendly supportive and professional. The wifi is flakey in my bedroom. Bedroom was clean and tidy.
Stayed 1 night in Nov 2023
Response from Whittlebury Hall Hotel. on 28 Nov 2023
Hello Graham,Thank you for taking the time to share your review with us. We are thrilled to hear that you were looked after well and that you enjoyed your stay with us.We sincerely apologise for the inconvenience caused by the Wi-Fi in your bedroom. We hope that it did not affect your overall experience with us and that you had no further issues during your stay.Thank you for choosing our hotel as your accommodation of choice. We hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Chris

Stayed 2 nights in Nov 2023
Response from Whittlebury Hall Hotel. on 16 Nov 2023
Thank you for staying with us Chris.We appreciate your 10/10 rating.We hope to see you again.Best wishes.

6/10 Okay

Karl

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really disappointed with my stay here. It’s a nice property but I was very underwhelmed. Rooms were dated and very basic, no dressing gowns or slippers were provided (which is odd for a spa hotel) but available for a £39 premium (!). When I did get to the pool, the jacuzzi was broken and the main pool was at freezing temperature. And to top it off, the maids decided that directly outside my room was the perfect place for them to catch up in the morning, waking me up on both days. I’ve had better stays at venues half the price. Thoroughly disappointed ☹️
Stayed 2 nights in Oct 2023
Response from Whittlebury Hall Hotel. on 27 Oct 2023
Hello Karl.Thank you for your review.We are saddened to read we underwhelmed you.It depends on the package booked whether slippers and robes are included. I am sorry our Jacuzzi was not working during your visit. Our heat pump unexpectedly broke. It was unacceptable that our housekeepers woke you. We apologise profusely for this.The incidents you have reported are most unfortunate and not typical.We are very sorry you have left disappointed. We would like to have had the chance to overwhelm you.We have stunning grounds that would be great for you to explore.We hope to see you again.Thank you for staying with us. Please contact us directly should you like to discuss.Kind regards.

10/10 Excellent

Trimo

Stayed 1 night in Oct 2023
Response from Whittlebury Hall Hotel. on 23 Oct 2023
Hello Trimo.Many thanks for your rating.We are delighted you awarded us 10/10We look forward to welcoming you back in the near future.Best wishes.

2/10 Terrible

William

Stayed 1 night in Oct 2023
Response from Whittlebury Hall Hotel. on 16 Nov 2023
Hello William.I am sorry you did not enjoy your stay.Thank you for booking with us.Best regards.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Whittlebury Hall Hotel. on 23 Oct 2023
Hello Emma.Thank you for staying with us.We see from your 10/10 that you were pleased with our hospitality.We hope to see you again.Kind regards.

8/10 Good

Rhia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. On checking in my room had none of the amenities listed and a huge clump of hair was present in the bathroom so I asked on front desk and they kindly moved me to another room which had been properly made ready for guests. The next morning the shower wasn't draining properly so i had to keep stopping and starting it but it had good pressure and it was a nice, clean bathroom. Breakfast was a bit disappointing but dinner was nice (went for room service). I didn't manage to try the spa etc as i was there for work. Overall nice place, not sure it's worth the cost with other spa hotels around nearby though.
Response from Whittlebury Hall Hotel. on 13 Oct 2023
Hello Rhia.Oh dear. It's not quite the review I would like to read.I am very sorry about the bathroom. This is not typical of our housekeepers. I do hope you mentioned this at checkout. You said you were here for work. Were you here at a conference or a private stay? Please contact Guest Relations if you wish to discuss your visit further.Our Spa is one of the largest in the area. It is a shame you had no time to use these facilities. Thank you for staying with us.

10/10 Excellent

elle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Whittlebury Hall Hotel. on 29 Sept 2023
Helle elle.Thank you very much for your 5/5We appreciate you staying with us.We hope to see you again in the future.We wish you well.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whittlebury - a fab short break!
Absolutely fabulous short stay in a friendly and welcoming yet professional environment. Would strongly recommend
Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 5 Sept 2023
Hello Andrea.Thank you very much for taking the time to write your 10/10 review.We are delighted your break with us was a success.We hope to welcome you back.Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 5 Sept 2023
Thank you very much for choosing to stay with us.We appreciate your review.Kind regards.

8/10 Good

Trevor

Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 21 Sept 2023
Hello Trevor.Thank you for you 4/5 review.We thank you for staying with us.Best wishes

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel and spa, would definitely recommend and would stay again.
Stayed 2 nights in Aug 2023
Response from Whittlebury Hall Hotel. on 31 Aug 2023
Hello Rachael.We are very happy you found your stay Amazing.Thank you for sharing your stay with us.Come back soon.

6/10 Okay

Nigel

Travelled with partner
Disliked: Amenities
Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 22 Aug 2023
Hello Nigel.Thank you for your rating.We hope to welcome you again.From all the team atWhittlebury Hotel and Spa.

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 18 Aug 2023
Hello Sarah.Thank you very much for your rating.We are delighted you had a wonderful stay.Thank you for choosing to stay with us at The Whittlebury Hall Hotel.

8/10 Good

Phillip

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Tv didn’t work in the room
Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 14 Aug 2023
Hello Phillip.I am sorry you had a problem with the TV.I am unsure if this was reported? I do hope you informed reception who would have arranged a room move or a maintentenance visit.Thank you for choosing the Whittlebury Hall Hotel.I do hope we see you again.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience they do not appreciate the people who book through your website
Stayed 1 night in Aug 2023
Response from Whittlebury Hall Hotel. on 14 Aug 2023
Hello John.I am sorry to read your you felt your booking was unappreciated.All guests that book to stay at The Whittlebury Hotel and Spa are very much appreciated. Irrespective of how you book. We thank you for your booking.Should you wish to discuss? Please contact the hotel directly.Kind RegardsGuest RelationsWhittlebury hall hotel and Spa.

10/10 Excellent

Guto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place, staff really helpful and friendly. Great surrounding area. Breakfast was lovely, plenty of it, and fresh. Room tidy, spot on. Great place will definitely stay again.
Stayed 2 nights in Jul 2023
Response from Whittlebury Hall Hotel. on 7 Aug 2023
Hello Guto.Thank you for your comments. We are very pleased you had a great stay.Our grounds are astonishing. When you return if you get time take advantage of our walks around our grounds. We have three different routes. Look forward to welcoming you back soon. Whittlebury Hall Hotel.

10/10 Excellent

Liesl

Stayed 2 nights in Jun 2023
Response from Whittlebury Hall Hotel. on 14 Aug 2023
Hello Liesl.Thank you for your 10/10 rating.We are very happy you had a great stay.We hope to see you again.Thank you for choosing Whittlebury Hall Hotel &Spa.