Front of property

Reviews of Rothwell House Hotel

3 out of 5
Rothwell House Hotel
Bridge Street, Rothwell, Kettering, England

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 100 reviews" "
Rating 8 - Good. 31 out of 100 reviews" "
Rating 6 - Okay. 13 out of 100 reviews" "
Rating 4 - Poor. 14 out of 100 reviews" "
Rating 2 - Terrible. 14 out of 100 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paulius

Disliked: Cleanliness, amenities, property conditions & facilities
Weird smell in the room. Perhaps that's why there was a plug-in air freshener. Just 2 sockets 1 for air freshener other for TV, I had to disconnect the TV to charge in my phone. The room was extra small also the bed was too small feet were hanging even though I'm 1.85m. I Was afraid not to kick the tv off the table which was at the end of my bed. The shower room tiniest I have ever been, when opening doors you could use just half of the sink and see half of the mirror 😆, The overall experience was terrible and £40 a night is too much though. Maybe other rooms are different but I very much doubt
Stayed 1 night in Mar 2024

4/10 Poor

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Claudia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Dixie

Liked: Cleanliness, staff & service, room comfort
Close to the A14 and value for money.
Very friendly and welcoming staff.. despite my late arrival. The hotel is in need of a little TLC but good value for money and I’d highly recommend staying there.
Stayed 1 night in Feb 2023

4/10 Poor

sean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs new mattress and lick of paint
Parking was limited and very tight i stayed 2 nights and the bed wasn't made or clean towel or tea topped up basically no one came into the room there was mold on the ensuite ceiling bed mattress must of been old as it had not support and not very comfortable
Stayed 2 nights in Feb 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Feb 2023

8/10 Good

Sondra

Liked: Staff & service, room comfort
Friendly staff made this a welcome environment
I stopped for just one night to attend a funeral early the next day. Very friendly staff and I would think that this was once an important building. Needs a little tlc now but comfortable and clean bed and good shower so all I needed! Breakfast was supposed to be available but I couldn't find anyone to ask in the morning so went to a coffee shop down the road. All in all I felt a sort of affection for this hotel and it certainly met my needs.
Stayed 1 night in Feb 2023

6/10 Okay

Martin

Stayed 1 night in Jan 2023

4/10 Poor

Pete

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Seems in desperate need of some TLC and a major refurb. I was looking for cosy pub style accomodation and this didn't get close. Don't trust the pictures currently on Expedia Having said that, the guy running it was fantastic, really friendly and helpful.

8/10 Good

Daniel

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean. Nice room and a comfortable bed. Don't expect a contemporary modern look. The hotel is a little old school but it does the job. The tea and coffe facilities were great in the room. Loads of UHT pots. lots of tea bags, coffee and sugar sachets with biscuits 😊
Stayed 1 night in Jan 2023

8/10 Good

Augusto

Business traveller
Liked: Staff & service
Is a really nice place to stay But the property Need to match updates In all aspects Thank you

10/10 Excellent

David

Stayed 1 night in Dec 2022

8/10 Good

Augusto

Business traveller
Liked: Cleanliness, staff & service, amenities
I like to stay there Thanks

2/10 Terrible

Moses

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Would not recommend
The heating was not working. I called reception 15 times with no answer. We was freezing after 2 hours of freezing a member of staff arrived for another issue with someone else and finally found a portable heater.
Stayed 1 night in Nov 2022

10/10 Excellent

Chris

Stayed 1 night in Nov 2022

4/10 Poor

Haydn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were very friendly, but the hotel is in very poor condition. We booked a deluxe (ha!) double and the room was tiny and absolutely roasting hot, and looked nothing like any of the pictures of deluxe doubles online! It also didn't help that the faulty fire alarm went off at 7.30am and we didn't manage to get a lie in on the Sunday.

2/10 Terrible

Lauren

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Stayed here for work. Paid £50 for a single room. It was awful, TV and shower not working so was moved rooms TV not working here either. Then the second room i stayed in the fault became faulty and i couldn't get out of my room. Had to call main hotel from my mobile to get the manager up to sort it. I have emailed to ask for a refund however have yet to receive a response
Stayed 1 night in Oct 2022

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute Doss hole. Avoid like the plague, you'll probably catch it if you stay here. Beds covered in blood. DISGUSTING.
Stayed 1 night in Oct 2022

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull place to stay. Everything you need on your front door, shops and restaurants close by. Management are very good and accommodating. I'm a regular here and get great treatment every time I stay.
Stayed 1 night in Sep 2022

2/10 Terrible

James

Stayed 1 night in Sep 2022

4/10 Poor

danny

Business traveller
Disliked: Staff & service
Not good
Booked breakfast, told on arrival no breakfasts being done, got locked out of my room in the morning dodgy key, had to find someone who was off site to open the door, left early and went to local holiday inn
Stayed 1 night in Sep 2022

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic
Very basic, but cleanish. Bathroom had mould stains No breakfast served Fire alarm went off on first night Thunderstorm knocked out electric on second night, so showered in the dark & no way to have a hot drink Manager really friendly but only around in the evening Beds not that comfortable but adequate
Stayed 2 nights in Sep 2022

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Noisy neighbours
Guest was shouting down the phone at 03.15 and other guests were talking loudly late at night.
Stayed 2 nights in Aug 2022

10/10 Excellent

Karen

Stayed 1 night in Aug 2022

10/10 Excellent

Sarah

Stayed 1 night in Aug 2022

10/10 Excellent

Royal voluntary service

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 3 stars and non-existent service
Very tired and definitely not a 3 star hotel. Bar smelt of cigarettes and closed at 9 p.m. without warning. Breakfast room locked at 7.30 a.m. despite having paid for breakfast. This is a builders hotel not a business hotel. Use the Red Lion down the road, it’s lovely.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night of sleep
Straight forward last minute stay. Parked the car, and the room was spot on. Efficient customer service.
Stayed 1 night in Jul 2022

8/10 Good

Justyna

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

4/10 Poor

HAZEL

Stayed 2 nights in Jul 2022

8/10 Good

STEPHEN

Liked: Staff & service
The owners and the staff work really hard to meet your requirements, they are very approachable and polite, the sports bar is a great area to unwind with a good assortment of drinks at good prices. the room was acceptable for my stay, it had all i needed , en suite, tv, kettle and coffee making facilities. It was a little tired and would benefit from a redec, but nothing to say i wouldnt return,
Stayed 3 nights in Jul 2022

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Excellent place to stay for business. Giod WiFi, brilliant staff. Food in co-located restaurant is fantastic (Indian). Breakfast very good.
Stayed 1 night in Jul 2022

2/10 Terrible

phil

Stayed 1 night in Jul 2022

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,friendly service, nice staff
Stayed 2 nights in Jun 2022

2/10 Terrible

David Adrian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Carl

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bring it up to standard
They say pictures dont lie but they did for this hotel mould in the shower tray walls marked in the bedroom no double glazing and on a busy main road didnt get mych sleep staff ok but hotel needs some money soent on it to bring it up to standard
Stayed 1 night in Jun 2022

4/10 Poor

A

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty poor hotel
One night business trip. Hotel looks ok from the front but downhill from there! Parking is tight and leads you in through the bar, which set the tone. Reception was friendly and informative although breakfast was not mentioned/offered. The room corridors to the room were badly decorated and in need of updating as was the room. The bed base was filthy, the wardrobe and chest or drawers were very old fashioned, and there was a fridge balanced on one set of drawers. The bathroom was horrendous and I did not dare use the bath or shower. Not somewhere I would recommend or ever use again.
Stayed 1 night in Jun 2022

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs.
I travel all over the country and have stayed in 100’s of hotels in the past 10 years. This by a mile is the worst hotel I have ever encountered. I booked two nights but checked out the following morning as I could not suffer it any longer would of rather slept in my car on the hard shoulder of the motorway. Absolutely filthy beyond belief. Dust that I would hazard a guess is over 10 years old. So thick you can’t see the carpet pattern behind the bed. The bed if you can call it that was like lying on a nun bag full of rocks. Behind the bed was some sort of trap I can only assume is there to catch whatever infestation they have that week?. A gag inducing stench throughout the hotel of stale cigarette smoke and curry. Paper thin walls and rooms smaller than I thought was physically possible. 20 plus rooms and 5 parking spaces (when I stayed). Avoid at all costs, you’re better off staying in your car or local park bench.
Stayed 2 nights in May 2022

8/10 Good

Simon

Business traveller
Disliked: Amenities
Needs updating. My room was west facing, curtains almost see through and sun woke me at 5am. Squeaky floors for my room, then both sides, and above me- squeaky squeaky squeaky, no one at reception when I left - 8am. Good food can be found at Toro restaurant a short walk away
Stayed 1 night in May 2022

10/10 Excellent

Peter

Stayed 1 night in May 2022

4/10 Poor

Alexandru Virgil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Fern

Stayed 1 night in May 2022

10/10 Excellent

James

Stayed 1 night in Apr 2022

6/10 Okay

Suresh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Could be amazing
This hotel has the potential to be amazing, but is a throwback to the 90’s. It needs a complete refurb. But as it’s cheap and if you’re just looking for somewhere to lay your head, it’s perfect.
Stayed 1 night in Mar 2022

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok for the price
The hotel is ok for the price. Clean warm.
Stayed 1 night in Mar 2022

6/10 Okay

Kirsty

Stayed 1 night in Mar 2022

6/10 Okay

Doreen

Liked: Cleanliness, room comfort
Quaint but not as described.
The staff were very friendly and helpful but the description on hotel.com (in my view) contravenes trade description act. It quite clearly states on every room style that they are wheelchair accessible which gave me to believe that the room would be either ground floor or a lift would be available. Neither were true. My room was on the second floor and for an elderly overweight woman this was not really acceptable. (the staff were very good at carrying my luggage up and down) Description states that there are blackout curtains in each room = certainly not true in my case, the curtains were light coloured with blobs of paint. Breakfast available on site, restaurant available, again not true although admittedly this is because they are changing things around and redecorating and this facility should be available later this month. I checked out a day early and would not have booked if I had known about the lifts etc.
Stayed 2 nights in Mar 2022