We were greeted at reception by a gentleman who very kindly took our bags. We were then informed that we had had our room upgraded at no extra charge which was a most pleasant surprise. We went for walk to the shops while we waited for our room as we were quite early. When we returned and was shown to our room it was nothing short of superb, very large comfy bed, amazing bathroom with double shower and bath and lots of space. We then went for a relaxing swim in the spa before checking out the whiskey lounge for a pre dinner drink. We then ordered room service which was prompt and delicious. A great night sleep was followed by a beautiful cooked breakfast to start off the day. Brilliant break and fantastic hotel, worth every penny. We shall definately be back sooner rather than later.
Steve from Lincoln
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
This hotel was excellent for a break, excellent facilities and breakfast was lovely. Located just outside the wall and the price was good, couldn't fault it for a break away pleasant staff, clean and a nice little bar for your nightcap. Excellent value.
Used hotel for one night saty whilst taking daughter back to university. Room was clean, comfortable and weel equipped. Hotel was of good standard and staff were attentive. Did not use the restaurant or other facilities in the evening but morning breakfast in the resturant was good. Would use again for a similar trip as there were no problems re access or parking which has been an issue with hotels we've used in the main city centre.
We had a lovely stay at the hotel, the service and accomodation was excellent, the property has been restored by the National Trust and has been done extrely well. The staff were very attentive and made our stay a pleasure.
we stayed here for one night in a family room. Lovely room and two large beds, lots of facilities including tea and biscuits. Parking available for just over £10 per night- able to leave on the carpark for our whole stay and city centre within a 2-3 minute walk. will definatley stay here again!
very pleasantly surprised by this holiday inn, previous experience of this chain had not been great, but the harrogate holiday inn was very clean, great staff, good menu and room facilities were excellent.
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