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Reviews of York Priory Guest House

4 out of 5
York Priory Guest House
126-128 Fulford Road, York, England

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 129 reviews" "
Rating 8 - Good. 57 out of 129 reviews" "
Rating 6 - Okay. 18 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 3 out of 129 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020
Response from Pam on 29 Aug 2020
Thank you so much we are really pleased you enjoyed your stay :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Pammers on 29 Jul 2020
Thank you so much we are glad you enjoyed your stay :)

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Pammers on 2 Mar 2020
Thank you so much for taking the time to give feedback :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant and some other characters to get me to 50 characters
Stayed 2 nights in Nov 2019
Response from Pammers on 12 Nov 2019
Thank you :)

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Pammers on 30 Oct 2019
Thank you :)

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from Pam Reception on 4 Oct 2019
Thank you :)

10/10 Excellent

Annette, Virginia, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, the staff friendly and helpful in giving us a map and touring/eating suggestions, and there was on-site parking--wonderful! We were able to leave our car after we had checked out, so we could continue our explorations without hassle. We were within walking distance to everything we wanted to see. Highly recommend this place.
Stayed 1 night in Sep 2019
Response from Pam Reception on 4 Oct 2019
Hi Annette Thank you for your feedback. It is really good when we know we have happy customers it makes it all worthwhile :)

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
We are sorry you felt unable to leave more stars we take our customer satisfaction seriously

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very nice
This place is quite nice, and although not downtown is still walkable to downtown, along the river.The rooms were good and the beds comfortable. Depending on the floor you are on there are some stairs to deal with carrying luggage. Bathrooms were good (for England!), and the staff were good although not overly enthusiastic! I would recommend this place to others.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Thank you for your feedback :)

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Nice comfortable hotel with a good location.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Hi Margaret thank you for your lovely feedback :)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the history of the property. The room was comfortable and breakfast was delicious.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Thank you so much for taking the time to give such a lovely review it is really aperciated :)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful garden, with tables where we could eat our dinner and relax as a family, a small but stocked bar where we could pop in to get a pint on draft. The room was perfect for the four of us.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Hi Thank you for the lovely comments they were much apreciated. It is always good to hear our customers have enjoyed their stay :)

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
I was not informed that this hotel was animal friendly,I didn't feel it was 4 star.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Hi I'm sorry you feel you were not informed we are dog friendly we do advertise it widley.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
We arrived late - While the desk wasn't manned when we got there, they quickly came out to help us. Our rooms were both clean, but in need of a little tlc, like the rest of the hotel. The bed was comfortable, the bathroom clean. Overall, would stay again.
Stayed 1 night in Aug 2019
Response from Pam Reception on 4 Oct 2019
Hi Mark thank you for taking time to give us feedback. We are glad you enjoyed your stay :)

10/10 Excellent

Gemma Crook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked room 205. Lovely and spacious, gorgeous clean bathroom and the bed was as comfy as our own! Only problem was the room was very warm so we ended up having the windows open all night during our stay - so then a little noisy. Garden was lovely, staff were wonderful and helpful and the position of the hotel was about a ten minute walk.
Stayed 2 nights in Aug 2019
Response from Pam Reception on 4 Oct 2019
Hi Gemma Thank you for taking the time to give us feedback it is much apreciated :)

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, remember that this is a very old building in York, so no elevator for its 3 stories and 16 rooms. Also no air conditioning or fans, and we were there on a rare warm day! There's a cute little bar and patio, a decent cafe/breakfast room and a communal refrigerator (unusual) in the lobby. We have allergies and didn't realize that dogs are allowed (as is somewhat common in UK), but our double-sized family room was very clean and had nice amenities. The 5 of us shared a room with a double and single and an adjoining room with two twins. We had our own private bathroom, and were also just steps to two hallway toilets. York Priory is very convenient to walking along the river to the old town, and to a grocery, eateries and more. We would have stayed more than one night but they had no rooms available. "We're very popular," said the attendant. Two other comments, the front and side rooms overlook a busy street that gets noisy early in the mornings. And though the hotel has a good-sized parking lot in the back, it's a bit tricky to get to the first time. The adjacent streets are VERY narrow and all one-way. Check your GPS (they call it SatNav) carefully and watch so that you turn in right next to the hotel. We missed it the first time and it took 15 minutes to get back there.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a beautiful garden. Beds were comfy and the room was spacious. Front desk girl was extremely helpful.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
At first glance this place appears quite charming. Unfortunately, it became obvious after a brief time that the building, and particularly our room was suffering from pretty severe damp, water leakage and mold. It had an odour that no amount of Febreeze or carpet fresh or whatever they were liberally spreading about could cover. The bathroom was particularly nasty. While the house had a lot of rules, they don't appear to extend to the dog who has the run of the place, including sitting on the furniture and couch cushions while wet from her walk. The room was OK but sparse, bed was hard, sheets worn and rough, pillows lumpy, and no safe provided for guest valuables. The staff we dealt with at check-in was lovely, the daytime staff could barely manage eye contact. Over all, a disappointment = we wouldn't go back.
Stayed 2 nights in Jun 2019

6/10 Okay

Jill

Liked: Staff & service, room comfort
Ok.
Our stay at the Priory was not too bad. Everybody was really nice in the very short time we were there on an overnight stop off between France and Edinburgh. The communal areas smell a bit weird and there was clutter all around - overall just a wee bit run down. Room was better, brighter and less cluttered. Comfy bed. We chose this place due to proximity to town centre and free parking. Overall for the price - we can’t complain.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy access to town, bus route or lovely walk along the river. Breakfast was worth every penny. The staff are lovely. Pet friendly. Didn't like being on the road in our bedroom.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely welcoming. Excellent communal facilities. very walkable to the city centre along the river. Thank you for a lovely stay!
Stayed 2 nights in Apr 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two struggling old retirees
At first on 3rd floor. No lift.. but should have checked beforehand. WiFi did not work as having difficulties... but did move us to ground floor where we could get internet.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy b&b with a great vegan breakfast:)
Stayed 1 night in Mar 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with good sleep quality
The place is beautifully decorated, including the gorgeous garden area in the back. The bed and room temperature were very comfortable and I loved that I could leave the bedroom window open over night allowing me to also hear birds chirping in the morning. The morning breakfast was great, in a pleasant room with a chipper man who worked there.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely couldn’t do enough for you , especially the young girl , at breakfast
Stayed 2 nights in Mar 2019

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay last minute. Spacious family room with large bathroom. Very nice breakfast with pleasant waiters Very close to town Good car park at rear Was much too hot and had to open window all night which meant it was really noisy with it being on a busy main road
Stayed 1 night in Mar 2019

8/10 Good

des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location fifteen min walk to the town centre .Parking good and staff were great
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little hidden gem
Beautiful Guest House, home from home. Very clean rooms lovely decorated. The owners were lovely and friendly nothing was too much trouble. Ideal location near the City Centre. Breakfast lovely
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, we would recommend this hotel to others.
Stayed 1 night in Jan 2019

10/10 Excellent

Beki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from Liz Jackson on 2 Jan 2019
Thank You for your kind Review

6/10 Okay

Deb, Manchester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedroom in need of refurbishment and bathroom very dated. Definitely not a 4 star establishment !
Stayed 3 nights in Oct 2018

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Special Birthday weekend
Hotel looks very tired especially the breakfast room. On arrival bedside lamps did not work and there was a problem with closing the wardrobe. Staff friendly enough and bed comfortable but would expect more from the exec room.
Stayed 2 nights in Oct 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beer Festival and Food/Drinks Festival
Stayed 6 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient location
Could be a beautiful hotel but very tired decor in communal areas and stairs. Room furnishings need updating but very clean bedding and towels. Ensuite very small, ok for overnight stay. Good parking. Not happy to arrive and dogs in reception and allowed to sit on settee.
Stayed 1 night in Sep 2018

10/10 Excellent

julz, nothumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
realy good place to stay
i was there with my husband and my four year old grandson. the room had everything that i needed . i would certainly go back again. everyone that i came into contact with working at the hotel was extremely pleasant and happy to help. it is an ideal place to stay being close to city centre.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
fooled by what the pictures looked like. York is a lovely place but there are much more comfortable and nicer places to stay. overpaid massively for what I got here
Stayed 2 nights in Jul 2018

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel. Short walk to the center. Room was big and clean. Recomended!!!
Stayed 1 night in Jul 2018
Response from toddy on 9 Jul 2018
Thank you for your positive feedback, we are pleased you enjoyed your stay with us.

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Toddy on 22 Jun 2018
Thank you for your positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely location, easy walk to city centre and the river dog friendly wonderful young lady that serves breakfast - friendly and energetic! helpful staff at the front desk ask for a room that faces the garden - will be quieter and more private
Stayed 2 nights in Jun 2018
Response from Toddy on 22 Jun 2018
Thank you very much for your lovely review, i'm glad you enjoyed your Stay with us.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location, lovely hotel. Room nice, staff friendly very good breakfast.
Stayed 1 night in May 2018
Response from Toddy on 22 Jun 2018
Hi Danielle Thank you for your high Score and lovely comments. We hope you choose to stay with us again in any future visits to York.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reg and Linda
Enjoyed every minute of this lovely establishment,would recommend to anyone.we came away booking our next trip .couldnt fault it in any way .everything was top notch .cant wait to go back .
Stayed 2 nights in May 2018
Response from Toddy on 22 Jun 2018
Hi Linda Thank you for your high score and wonderful comments, we look forward to welcoming you on your return visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Lizzie on 22 May 2018
Thank you for scoring your recent visit. We appreciate it.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Lizzie on 22 May 2018
Dear Philip, thank you for scoring your recent visit. We appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Near to City Centre
Nice walk along the river into the city. Staff lovely, nice and secluded.
Stayed 2 nights in May 2018
Response from Toddy on 16 May 2018
Thank you for your wonderful review, We are glad you enjoyed your stay.