Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow

Great long weekend away..

Posted 22-Feb-2015
Pros: Room, location, breakfast.
Cons: Public areas cold be a bit cool at times. - Just shut doors occasionally !
Location: Harrogate shopping great. RHS Garden at Harlow Carrs was good also.
Big old hotel, some very grand bits. Excellent staff, very helpful. Nice big room too. Good position with short walk to Harrogate town. Breakfast excellent, and evening meals very good too. Not cheap, but friendly and good value.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for the Royal Hall Theatre

Posted 19-Jan-2015
Large Rooms, decent sized pool with sauna and hot tub. Great breakfast. Parking costs £5 extra which is fine.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom lincolnshire

Good location

Posted 12-Dec-2014
Good hotel. Pool area very tired. Rooms very clean and comfy beds. Room was small compared to picture on the internet
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good Central Location

Posted 08-Dec-2014
Pros: location
Cons: dated decor
Location: very central for HIC, shops, restaurants, station etc.
All the things that people have written about this hotel seem to be accurate - it's been a very grand hotel but is now a bit dated and old-fashioned and could do with a major refurb - having said that it's still very pleasant, rooms are spacious and well equipped. We found it very convenient to walk into town and to the station, breakfast was great - would happily stay here again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex

Grand old hotel close to Harrogate town centre.

Posted 23-Nov-2014
Pros: Its grandeur, the beds and choice at breakfast.
Cons: The decor in some places. Attention to detail in rooms (see lampshade issue)
Location: Only a few steps from Harrogate town centre.
Pleasant stay over the weekend in this spacious hotel. Our "standard double" was an adequate size with a comfy bed. Cleanliness was good except for the lampshade full of dead flies to the point they were blocking the light. Some parts of the hotel are showing its age but we enjoyed the choice at breakfast and the staff were helpful and friendly.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2014 on Hotels.com
3 out of 5
Recommended
for Couples
by Leefrom Manchester

Who picked the carpets?!?

Posted 18-Nov-2014 on Hotels.com
Good staff but the decor of this hotel is pretty shocking! It's like all the money was spent on the wallpaper and paint and so the furniture in the rooms was bought from a car boot sale. And the less said about the carpets hideous patterns (everywhere) the better...
5 out of 5
Recommended
for Couples
by Jenniferfrom Chester

Magnificent Hotel

Posted 12-Nov-2014 on Hotels.com
Only stayed one night to visit the Homebuilding show at the conference centre but would certainly stay there again. The hotel is quite magnificent and grand even if some areas are a little tired. We had a refurbished room on the first floor which was spacious, had a huge bed and a state of the art bathroom. Staff were very friendly and helpful. Breakfast was really good with plenty of choice.
3 out of 5
Recommended
for Couples
by Zoeyfrom Sheffield

Disappointing stay

Posted 03-Nov-2014 on Hotels.com
Very disappointing stay in Harrogate. The beautiful setting of the hotel was let down massively by the poor standard of room. It was very dated. The bathroom was dirty in places with obvious mould and mildew in many places. The breakfast, although boasting a very wide selection, was also disappointing. The hot breakfast items were not replenished regularly enough which meant you kept having to go back when it was. I have stayed at The Majestic before and didn't have a very good customer service experience, but we decided to give it another chance. Not this time. Will not be staying again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cheshire

Short break

Posted 02-Nov-2014
Pros: Room, food, position of the hotel in the town.
Cons: English speaking staff, being given a good room without having to complain and the parking fee.
Having booked a premier I was disappointed on arrival to be given a small basic room which was quite dark. I asked to change and was given a lovely room with two large wi does a and excellent lighting. The bathroom was very unusual. The toilet was so high I could not reach the floor, the side of the bath was also high but the hand basin was disproportionately shirt! The room was very clean. The food was excellent but watch the plates as they are so hot. Breakfast was good but it is difficult to ask for anything in the restaurant as so few of the staff appear to speak English.