Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds

nice hotel

Posted 05-May-2015
Pros: location
Cons: room a bit dusty in air, but maybe just because old hotel
Location: in town centre loads to do.
nice place with great location, would stay again. Drinks not overly expensive for a hotel, about same as town bars.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Derby

Like a refurnished Victorian Lady.

Posted 03-May-2015
Pros: Position near town, garden, Spa, plenty of car parking and grandeur.
Cons: Yes - seating in the dining room see comments above. Some chairs with firm pads and arms should always be available for guests.
Location: Very easy to walk to town, Turkish baths, Royal Hall, Valley Gardens etc. Easy to find being on the Ripon Road.
We had 3 nights here. The room was very comfortable and the dining room provided good breakfasts and evening meals. We chose it because of convenience to town and for the Spa. Spa treatments and staff were excellent . There never seemed to be enough staff at Reception so we often had to wait for attention. I asked for a cushion for the seat in the dining room but evidently there is a European directive so no spare cushions available (there were a few years ago. ). I recommend strongly that the hotel provide one or two seats for the dining room which have firm seat pad and arms. Elderly visitors often need this kind of seating and it should be available to guests. The blind chain in the bathroom needed repair and was not repaired while we aere there.
5 out of 5
Recommended
for Everyone
by A verified traveller

Visit to the Yorkshire Showground

Posted 27-Apr-2015
Excellent stay, friendly staff, lovely hotel, would stay again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom North East

Convenient for access to town

Posted 11-Apr-2015
Pretty good. Plumbing I bathroom totally inadequate. Good breakfast. Dinner not bad. Staff lovely.....nearly all east European.
2 out of 5
by A verified traveller

Posted 09-Apr-2015
Pros: character
Cons: overall and clean some windows
not good in the restaurant go out to eat if you want good service and a choice
3 out of 5
by A verified travellerfrom London

NICE & CENTRAL BUT EXPENSIVE FOR TIRED FACILITIES

Posted 31-Mar-2015
Pros: Very central location
Cons: Booking system, room quality, room service.
Location: Central: walking distance to baths and shopping centre.
Our pre-agreed change of room had been overlooked and we had to change rooms for our second night. The bathroom in the first room was huge but only had a towel rail for heating. It took 3 calls and 3 visits to get our room service order right.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom whitley bay

Great location in Harrogate

Posted 30-Mar-2015
Pros: Location great, excellent breakfast, friendly staff
Cons: Hotel feels like it could with a little updating. Faded grandeur was how we would describe it. Our room decor was a little tired looking
Location: A couple of minutes walk from the town centre. You can walk to Valley Gardens and on to RHS Harlow Carr, lovely restaurants and theatre nearby
A lovely spring weekend break in Harrogate. Hotel in a great location just a couple of minutes walk from the town centre. We booked bed and breakfast as there are some excellent restaurants in Harrogate and it would be a shame not to try them. Lovely spacious room, staff on reception moved us on arrival to a quieter part of the hotel, as there were functions on both nights of our stay which was thoughtful. All staff very friendly. Superb breakfast buffet, nice to see a busy breakfast restaurant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A nice Hotel, close to Town.

Posted 25-Mar-2015
Pros: See above.
Cons: I would prefer shower room without a bath.See Harrogate guide
Location: See Harrogate guide.
Room spacious and clean, comfortable bed. Buffet style breakfast, good food, coffee and tea, a very pleasant stay.
2 out of 5
by A verified traveller

Not good value

Posted 16-Mar-2015
For the price of this hotel I would say it was not worth it, you would be off staying somewhere cheaper. It would probably be just as good
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Merseyside

Very Grand Hotel, great location.

Posted 10-Mar-2015
Pros: The decor and the wonderful chandeliers are very impressive.
Cons: Our duvet was not really warm enough as the room is not over warm. but that probably suits a lot of people.
Location: Location is ideal, 5 mins walk to the lovely town Lunch at Restaurant Bar & Grill just down the road, definitely recommended Betty's Cafe is a must
We stayed only for one night, sorry we didn't book two as this is a Huge, lovely Hotel in a great location, 5 mins walk from the lovely town. The room was very large and comfortable. The staff are very pleasant and I would return to this very grand Hotel. I noted that pets are welcome at this Hotel but it is not obvious as we thought we may see some around, but we didn't see any in the hotel. Lunch at Restaurant Bar & Grill just down the road, definitely recommended. Betty's Cafe in the town is a must. you may have to queue but we went late afternoon so we didn't have to.