Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from York

Could be amazing, unfortunately it's not!

Posted 29-Jun-2015
Outdated room and very old bathroom. Temperamental hot water. No air con. Flat pillows. Not enough car parking spaces. Stale croissants at breakfast. Downstairs is quite grand but rooms are a disappointment. I understand they have some updated rooms so if you get one of those, your experience maybe different. Best thing about this hotel is it's located over the road from Lucia.
3 out of 5
by A verified traveller from Oxfordshire

The Majestic

Posted 19-Jun-2015
Pros: Pool
Cons: lots
Location: good location for town and conference centre
Shabby elegance in need of a good upgrade. They need to sort their plumbing as I was awoken 3 nights on the trot with a noise problem coming from the pipes which were very loud Food very average, but a lovely pool which was why I booked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jun-2015
Very nice traditional hotel, close to the city centre. Stayed for two nights and took the dog. Lovely grounds to walk around and not far from valley gardens which is good for dog walking and has a lovely play area for kids. I would definitely stay again.
3 out of 5
by A verified traveller from nottinghamshire

OK hotel close to town centre

Posted 17-Jun-2015
Pros: Traditional decor
Cons: Pool area
Location: Central location
We had a one night stay but changed rooms due to booking a premium room and being allocated one looking out onto a brick wall and very small. Used the pool area which could do with updating. Thought the price for the room was expensive. We often visit Harrogate and sometimes stay but I don't think we would stay there again unless the price was really good, but in general Harrogate is not cheap for anything. Maybe next time we will look at hotels further out.
4 out of 5
Recommended
for Everyone
by A verified traveller from Marske by the sea

A lovely hotel with character and history

Posted 08-Jun-2015
Pros: The character
Cons: Dinner menu
Location: Ideally situated to explore Harrogate. Lovely walks through Valley Gardens.
Two things I would mention. I thought charging residents for parking was excessive. As I am a vegetarian the dinner menu was very limited
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jun-2015
Hotel nice and comfortable. Check in and check out service very poor.
4 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

nice hotel

Posted 05-May-2015
Pros: location
Cons: room a bit dusty in air, but maybe just because old hotel
Location: in town centre loads to do.
nice place with great location, would stay again. Drinks not overly expensive for a hotel, about same as town bars.
4 out of 5
Recommended
for Everyone
by A verified traveller from Derby

Like a refurnished Victorian Lady.

Posted 03-May-2015
Pros: Position near town, garden, Spa, plenty of car parking and grandeur.
Cons: Yes - seating in the dining room see comments above. Some chairs with firm pads and arms should always be available for guests.
Location: Very easy to walk to town, Turkish baths, Royal Hall, Valley Gardens etc. Easy to find being on the Ripon Road.
We had 3 nights here. The room was very comfortable and the dining room provided good breakfasts and evening meals. We chose it because of convenience to town and for the Spa. Spa treatments and staff were excellent . There never seemed to be enough staff at Reception so we often had to wait for attention. I asked for a cushion for the seat in the dining room but evidently there is a European directive so no spare cushions available (there were a few years ago. ). I recommend strongly that the hotel provide one or two seats for the dining room which have firm seat pad and arms. Elderly visitors often need this kind of seating and it should be available to guests. The blind chain in the bathroom needed repair and was not repaired while we aere there.
5 out of 5
Recommended
for Everyone
by A verified traveller

Visit to the Yorkshire Showground

Posted 27-Apr-2015
Excellent stay, friendly staff, lovely hotel, would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller from North East

Convenient for access to town

Posted 11-Apr-2015
Pretty good. Plumbing I bathroom totally inadequate. Good breakfast. Dinner not bad. Staff lovely.....nearly all east European.