Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom whitley bay

Great location in Harrogate

Posted 30-Mar-2015
Pros: Location great, excellent breakfast, friendly staff
Cons: Hotel feels like it could with a little updating. Faded grandeur was how we would describe it. Our room decor was a little tired looking
Location: A couple of minutes walk from the town centre. You can walk to Valley Gardens and on to RHS Harlow Carr, lovely restaurants and theatre nearby
A lovely spring weekend break in Harrogate. Hotel in a great location just a couple of minutes walk from the town centre. We booked bed and breakfast as there are some excellent restaurants in Harrogate and it would be a shame not to try them. Lovely spacious room, staff on reception moved us on arrival to a quieter part of the hotel, as there were functions on both nights of our stay which was thoughtful. All staff very friendly. Superb breakfast buffet, nice to see a busy breakfast restaurant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A nice Hotel, close to Town.

Posted 25-Mar-2015
Pros: See above.
Cons: I would prefer shower room without a bath.See Harrogate guide
Location: See Harrogate guide.
Room spacious and clean, comfortable bed. Buffet style breakfast, good food, coffee and tea, a very pleasant stay.
2 out of 5
by A verified traveller

Not good value

Posted 16-Mar-2015
For the price of this hotel I would say it was not worth it, you would be off staying somewhere cheaper. It would probably be just as good
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Merseyside

Very Grand Hotel, great location.

Posted 10-Mar-2015
Pros: The decor and the wonderful chandeliers are very impressive.
Cons: Our duvet was not really warm enough as the room is not over warm. but that probably suits a lot of people.
Location: Location is ideal, 5 mins walk to the lovely town Lunch at Restaurant Bar & Grill just down the road, definitely recommended Betty's Cafe is a must
We stayed only for one night, sorry we didn't book two as this is a Huge, lovely Hotel in a great location, 5 mins walk from the lovely town. The room was very large and comfortable. The staff are very pleasant and I would return to this very grand Hotel. I noted that pets are welcome at this Hotel but it is not obvious as we thought we may see some around, but we didn't see any in the hotel. Lunch at Restaurant Bar & Grill just down the road, definitely recommended. Betty's Cafe in the town is a must. you may have to queue but we went late afternoon so we didn't have to.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow

Great long weekend away..

Posted 22-Feb-2015
Pros: Room, location, breakfast.
Cons: Public areas cold be a bit cool at times. - Just shut doors occasionally !
Location: Harrogate shopping great. RHS Garden at Harlow Carrs was good also.
Big old hotel, some very grand bits. Excellent staff, very helpful. Nice big room too. Good position with short walk to Harrogate town. Breakfast excellent, and evening meals very good too. Not cheap, but friendly and good value.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great for the Royal Hall Theatre

Posted 19-Jan-2015
Large Rooms, decent sized pool with sauna and hot tub. Great breakfast. Parking costs £5 extra which is fine.
3 out of 5
Recommended
for Business Travellers
by Leefrom Bury Lancashire

Poor

Posted 01-Jan-2015 on Hotels.com
Room not ready, waited for almost an hour and a half, one cup of coffee for waiting!!! Thanks. Have stayed a couple of times before and have never been this underwhelmed.
1 out of 5
Recommended
for Couples
by Alexfrom York

Avoid!!!

Posted 16-Dec-2014 on Hotels.com
£120 for the night! And they still charged us £5 for parking! Didn't include breakfast! And someone from reception posted our invoice under the door at silly o clock in the morning waking both of us up not impressed!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom lincolnshire

Good location

Posted 12-Dec-2014
Good hotel. Pool area very tired. Rooms very clean and comfy beds. Room was small compared to picture on the internet
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good Central Location

Posted 08-Dec-2014
Pros: location
Cons: dated decor
Location: very central for HIC, shops, restaurants, station etc.
All the things that people have written about this hotel seem to be accurate - it's been a very grand hotel but is now a bit dated and old-fashioned and could do with a major refurb - having said that it's still very pleasant, rooms are spacious and well equipped. We found it very convenient to walk into town and to the station, breakfast was great - would happily stay here again.