I would definitely recommend Grays Court to anyone who appreciates history, first class service, professional staff and Michelin grade food. I can't rave enough about this hotel and will definitely be back.
Having booked a premier I was disappointed on arrival to be given a small basic room which was quite dark. I asked to change and was given a lovely room with two large wi does a and excellent lighting.
The bathroom was very unusual. The toilet was so high I could not reach the floor, the side of the bath was also high but the hand basin was disproportionately shirt! The room was very clean.
The food was excellent but watch the plates as they are so hot. Breakfast was good but it is difficult to ask for anything in the restaurant as so few of the staff appear to speak English.
Stayed in hotel while visiting with granddaughter in Middlesbrough. Somewhat lengthy drive each day but acceptable. Everything about hotel very nice. Food, cleanliness, front desk staff, especially breakfast service staff. Only issue was hangers in wardrobe (in room 124). Majority of them were bent and would not come off holder. Nearly impossible to hang trousers or shirt on hanger unless you can get it out.
Used hotel for one night saty whilst taking daughter back to university. Room was clean, comfortable and weel equipped. Hotel was of good standard and staff were attentive. Did not use the restaurant or other facilities in the evening but morning breakfast in the resturant was good. Would use again for a similar trip as there were no problems re access or parking which has been an issue with hotels we've used in the main city centre.
Stayed at this hotel, and what a fantastic experience it was.
From the moment of arrival, the staff were attentive and nothing was too much trouble for them.
The grounds and amenities were excellent, spent several hours just walking the grounds looking at the herds of deer, the Falconry centre, and the various lakes.
Can not praise the whole package offered enough.
Julie from UK
Exclusive luxury castle hotel with 4 Red Stars (Inspector's Choice) and 3 Rosettes awarded by the AA for excellent …More
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