I would definitely recommend Grays Court to anyone who appreciates history, first class service, professional staff and Michelin grade food. I can't rave enough about this hotel and will definitely be back.
Had problems with a leak in the room, staff responded rapidly and gave us an upgrade to a new room. Reception staff very helpful and efficient. Didn't like queuing for breakfast especially as there were plenty of free tables. Nobody there to greet you on either morning so had to wait for someone to come. Did not seem enough staff to cope with the amount of guests.
Used hotel for one night saty whilst taking daughter back to university. Room was clean, comfortable and weel equipped. Hotel was of good standard and staff were attentive. Did not use the restaurant or other facilities in the evening but morning breakfast in the resturant was good. Would use again for a similar trip as there were no problems re access or parking which has been an issue with hotels we've used in the main city centre.
Stayed at this hotel, and what a fantastic experience it was.
From the moment of arrival, the staff were attentive and nothing was too much trouble for them.
The grounds and amenities were excellent, spent several hours just walking the grounds looking at the herds of deer, the Falconry centre, and the various lakes.
Can not praise the whole package offered enough.
Julie from UK
Exclusive luxury castle hotel with 4 Red Stars (Inspector's Choice) and 3 Rosettes awarded by the AA for excellent …More
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