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Reviews of Raven Hall Country House Hotel

3 out of 5
Raven Hall Country House Hotel
Ravenscar, Scarborough, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 414 reviews" "
Rating 8 - Good. 152 out of 414 reviews" "
Rating 6 - Okay. 40 out of 414 reviews" "
Rating 4 - Poor. 15 out of 414 reviews" "
Rating 2 - Terrible. 9 out of 414 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with many walks to discover. Pleasant and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the most amazing views. All of the staff are very helpful and friendly. The food was lovely
Stayed 2 nights in Mar 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eclectic Edwardian property. Helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star location! Lovely views and walks! Great breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Darcy

Travelled with partner
Very friendly and helpful staff, lovely old building in a stunning location
Stayed 3 nights in Mar 2024

8/10 Good

Vic

Travelled with partner
Liked: Cleanliness, staff & service
The fact that the car park was not lit up on a night . It was very very dark . And I thought the entrance was very poor just an ordinary wood door. But the staff and food were excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb winter 'retreat' venue and a most enjoyable weekend. Thank you very much!
Stayed 1 night in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Amazing staff
We stayed 2 nights in a dog friendly room, my husband was running an ultra marathon. It was a very wet & muddy weekend so it was very stressful trying to keep the cream carpet clean. There was no exit close to the room for overnight dog toilet visits so we had to go right through the hotel. The room was very clean and spacious with a lovely sea view. We ate in the hotel one evening and the food was very good, only complaint, there was only one option for vegetarian main course. The service was excellent, all staff were friendly and helpful and made it a very pleasant stay. The location of the hotel is amazing and it's a shame that the communal areas are quite tired and in need of refurbishment. Despite this we would definitely recommend and stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Becci

Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views
We had a lovely two night stay in one of the 3rd floor rooms with a bay view. The staff are very friendly, hard working and helpful. It is an older but impressive building. The food was very good and the buffet breakfast plentiful with options. Only slight gripe was a limited choice of draft beers. There was a problem with our TV in that we could only get one channel. They tried hard to remedy this but it appears the outside aerial was at fault. The weather was too bad for anyone to go on the roof and apparently ours was the only room affected. These things happen.
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to have abreak
Always a lovely stay very friendl good service and beautiful rooms
Stayed 1 night in Oct 2023
Response from reservations on 23 Oct 2023
Thank you for your positive review, we do hope you make a return visit.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting and grounds. Lovely staff. Great food. Cannot wait to go back.
Stayed 1 night in Sep 2023
Response from reservations on 3 Oct 2023
Thank you for your review, we do hope make a return visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from reservations on 3 Oct 2023
Thank you for your review, we do hope you make a return visit

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from reservations on 28 Sept 2023
Thank you for your score, we hope you return

10/10 Excellent

Carol

Stayed 1 night in Sep 2023
Response from reservations on 12 Sept 2023
Thank you for your positive score, we do hope you make a return visit.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Relaxing
Relaxing night away
Stayed 1 night in Aug 2023
Response from reservations on 5 Sept 2023
We're pleased you enjoyed your stay

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from reservations on 5 Sept 2023
Thank you for your review score, we hope you'll return

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a relaxing holiday this is the place. Hotel is in lovely grounds.
Stayed 3 nights in Aug 2023
Response from reservations on 5 Sept 2023
We're pleased you enjoyed your stay and hope you return

6/10 Okay

jacqueline

Travelled with partner
Liked: Cleanliness
We paid 120.00 for a double room. Unfortunately the fire escape door from the corridor was between our bathroom and bedroom then out to fire escape.How bizarre! This then meant the view from the small window in our room was mostly the iron fire exit staircase, also looking down from our window was lots of bins. I feel that we should not have had to pay the same as other people paid for their double room. Had we been staying more than 1 night we would have asked to be moved. I do think that if you are allocated that room on booking you should be informed of the situation. When checking in we were not given any information. There was no information book in the room so consequently we had to ask regarding breakfast times etc. The positives were, the views were fabulous and the breakfast and staff in the dining room were very good.
Stayed 1 night in Aug 2023
Response from reservations on 5 Sept 2023
We're sorry you didn't like your room and it's shame you didn't speak to the duty manager to see if we could resolve for you rather than post a negative review. The guest presenters for room information were being updated but reception would have gladly given you information with a quick phone call or visit tot he desk.

10/10 Excellent

Seema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds, lovely views.
Stayed 1 night in Jul 2023
Response from reservations on 24 Jul 2023
Thank you for your positive review, we do hope you return.

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view and the breakfast
Stayed 1 night in Jul 2023
Response from reservations on 19 Jul 2023
Thank you for you review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your positive review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your positive review

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely gardens and views. Clean recently refurbished room. Friendly staff. Bookable swimming pool for private 45 minute slot. Great breakfast. Ample free parking. Good free wifi.
Stayed 1 night in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your positive review, we're pleased you enjoyed your stay

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from reservations on 21 Jul 2023
Thank you for your review

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to both Cleveland Way and Cinder Path
Stayed 1 night in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your positive review

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overnight Stay
Lovely view from my room 202. Great staff. Lovely old building. Slightly tired but full of charm.
Stayed 1 night in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your review, we hope you return

8/10 Good

Christine

Stayed 3 nights in Jun 2023
Response from reservations on 21 Jul 2023
Thank you for your review

10/10 Excellent

Angie

Stayed 2 nights in Jun 2023
Response from reservations on 20 Jul 2023
Thank you for your positive review

10/10 Excellent

Donna, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Incomparable view. Good food. Quiet beautiful surroundings close to other small fishing villages. Needs some upkeep; at minimum new carpets throughout.
Stayed 2 nights in May 2023
Response from reservations on 21 Jul 2023
Thank you for your review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Worth a visit
Fantastic views and grounds, friendly staff and a delicious and varied breakfast. Room ok but looked out to the fire escape, was too warm and the bed was very uncomfortable, could do with a mattress topper, there was plenty of stirafe space though and for one night not really an issue. Would probably visit again but hopefully with a better room next time.
Stayed 1 night in May 2023

10/10 Excellent

James

Stayed 1 night in Apr 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Colm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff and pleasurable stay.
Stayed 1 night in Apr 2023

6/10 Okay

ian

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Great location and nice breakfast, but the rest was poor. Tired room, receptionist too uninterested to tell us about breakfast or anything else
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Stayed 1 night in Apr 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice old traditional hotel but very clean and tidy.
Stayed 1 night in Apr 2023
Response from Reservations on 6 Apr 2023
We're delighted you enjoyed your stay and hope you make a return visit

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area and relaxing, lovely building with great facilities
Stayed 1 night in Mar 2023
Response from Reservations on 6 Apr 2023
We're delighted you enjoyed your stay and hope you make a return visit

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing views from this hotel. A really relaxing atmosphere. Food amazing.
Stayed 2 nights in Mar 2023
Response from Reservations on 29 Mar 2023
We're delighted you enjoyed your stay and thank you for your positive feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Reservations on 15 Mar 2023
Thank you for your review score, we do hope you'll return

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely few days break at the Raven Hotel with views across the bay which are breathtaking. Although some of the rooms are abit dated it was comfortably and clean, and the staff were all very pleasant and helpful. The food was outstanding and after a full english breakfast there are loads of walks around the property to walk it off. Would highly recommend, we will be back for another stay.
Stayed 2 nights in Feb 2023
Response from Reservations on 28 Feb 2023
Thank you for your positive review, we hope you make a return visit.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Beautiful setting. Hotel a bit shabby & shower didn’t work properly. Dinner good. Main thing was the bedroom was FAR TOO HOT even with the radiator off & the window open. Please think about your energy consumption. However I enjoyed my stay & would return
Stayed 1 night in Feb 2023
Response from Reservations on 28 Feb 2023
We're sorry you experienced issues with your shower which I hope the maintenance team resolved for you. We have the heating on thermostat as the weather can be very cold at this time of year and many guests find this and ask for additional heaters, so it is very much an individual opinion. We are very mindful of energy consumption as our electricity costs have doubled with the price increases and we do have an eco friendly biomass boiler for hot water and heating.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Reservations on 15 Feb 2023
Thank you for your positive review score, we're pleased you enjoyed your stay and hope you return.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at Raven Hall Country House Hotel. With terrific views, it is ideally located for coastal walks to Robin Hood's Bay, but allow at least 3 h in each direction as the distance is deceptive. A lovely bonus for us was to find seals on the rock outcrops on the beach below the hotel Great breakfast and pleasant evening meal. The staff were friendly and helpful
Stayed 2 nights in Nov 2022
Response from Reservations on 10 Jan 2023
Thank you for your positive review, we're delighted you enjoyed your stay and our unique location and do hope you return.

4/10 Poor

Charlotte

Liked: Cleanliness
Good for dog owners
Good hotel if you have dogs. We got to listen to howling dogs and a dog fight!
Stayed 1 night in Oct 2022

6/10 Okay

J

Stayed 1 night in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Sep 2022

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raven Hill Hotel
Our stay was very comfortable, beautiful views and walks. Food was very good and service was good. Swimming pool available but sauna not in use, which was a little bit dissapointing, tennis and other games available. Overall, we enjoyed ourselves very much.
Stayed 1 night in Sep 2022