Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel with stunning views over Bay

Posted 19-Apr-2015
Staff very friendly and eager to please. Hotel with character.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom leeds

great location

Posted 12-Apr-2015
nice hotel overall slightly dated but they are modernising it. I like good wifi in hotels and even though it was free it was very very slow. rooms nice but very thin walls can hear room above noise especially when bath or toilet used . good hotel but def some flaws
2 out of 5
Recommended
for Families
by A verified traveller

Disappointing

Posted 21-Feb-2015 on Hotels.com
The hotel staff were not very welcoming, either on arrival or departure.We were not informed what time breakfast was served or where the leisure suite was and that you required a code to access it. The hotelhad a tired appearance and could do with upgrading. I think some of the rooms were being upgraded. We requested a seaview. Which we got. We had rooms on the 3rd floor. This was ok but as it was windy and we were in attic rooms it was quite noisy. The windows were in need of replacement. Double glazing would have been helpful. The room was cold on arrival,there was no hot water but this was rectified.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 27-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Paulinefrom Clitheroe

a room with a great view, and great golf too!

Posted 22-Dec-2014 on Hotels.com
A pleasant short stay, room was clean and spacious with exceptional view of coastline. Staff very friendly and meals good value. Good walks available from hotel to Robin Hood Bay and beyond. My husband lost himself on the nine hole golf course which is free all day to hotel guests. Good value all round for a short winter break, I'm sure we will be coming back again. Well worth staying even for those who think golf a good walk spoilt!
5 out of 5
Recommended
for Couples
by Martinfrom Harrogate

Raven Hall

Posted 04-Dec-2014 on Hotels.com
We visit once or twice a year and have done for a number of years. We enjoy dining in the restaurant overlooking Robin Hood's Bay and for the keen walker the Cleveland Way passes the door The staff have always been helpful except perhaps this last time when we could not get to our rooms exactly on 3.00pm. and a large queue of people were sitting about in the lobby. Whitby and Scarborough are soon reached on the coast roaad.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cumbria

Ideally situated for walking.

Posted 01-Dec-2014
Pros: It's situation and history.
Cons: Certainle the wing i was in definatley needed up dating .
Location: Ideal location for walking, visiting Whitby and Scarbrough, lots of sporting facillities on site or very near by.
WARM AND FRIENDLY HOTEL HOWEVER THE DECOR IS DATED ! ALSO THE SHOWER HOWEVER NICE AND HOT, DID NEED SOME ATTENTION, RE SEALING AS IT WAS BLACKED IN PARTS ,AND THE SEAL ON SHOWER DOOR WAS HANGING OFF.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom York

Wonderful location

Posted 10-Nov-2014
We stayed on 8 November as its my partners birthday this week. As we walked into reception a Christmas tree greeted us, wtoo early I'm afraid!! Bathroom door handle nearly dropping off and the bed wasn't very comfortable. But staff all very friendly and helpful, food also very nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing Break

Posted 27-Oct-2014
Pros: Everything
Hotel is very confortable, lovely friendly staff, beautiful surroundings and the food was exvellent. Would definately return
4 out of 5
Recommended
for Couples
by Angelafrom Crawley

Fantastic View!

Posted 22-Oct-2014 on Hotels.com
We enjoyed our short break with the fantastic view from our room which looked out right over Robin Hood Bay and will definitely return when we can. It was very relaxing and just what we both needed to recharge.