Lovely Hotel, good styling decor and dressed well.
The cleaning staff, lovely, chatty and funny too….the front of house staff the complete opposite?
Abrupt and not interested…which was a shame, as the place has charm and style…the lady in reception greeted us with no welcome or interest! Informed me parking was chargeable, first I’d heard of this, website don’t say it costs…and that they are very busy..so chose your breakfast now? What…??
The room was as I have said, stylish and had some nice touches…warm too…but for the money I wouldn’t say worth it! The service from the front of house let the visit down for us…plus the breakfast was lacking..bacon rock hard, toast cold, just lacking for £200?
The right idea/look for a boutique hotel but the wrong attitude to greet you with, shame as I wouldn’t return on that basis alone!
At 200pounds a night, I’d at least expect some interest in us, after all it’s a small bespoke place…when we left it was ‘your checking out then, right…bye!’ Nothing else or more….York is lovely…the hotel was too, just a shame that lack of interest, fake or not…would of been and should of been better.