Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely hotel

Posted 15-Sep-2014
Pros: Breakfast was one of the best I have had in a long time
rooms were lovely, very modern and up to date. Staff were very friendly. Lovely restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands

not what I was expecting!!

Posted 29-Aug-2014
Pros: the breakfast was superb, the staff are very friendly and helpful and really work hard to make your stay enjoyable
Cons: Honestly, I cant think of anything
Location: Richmond is a nice little place to drive into, Durham isnt too far away and thats a great place to spend the day
We were extremely pleased with the hotel, we spent 1 night there at the beginning of our holiday and 2 at the end, we asked if we could have the same room which they accomodated us with. When we booked in the second time the room wasnt quite ready and we were given 2 drinks vouchers while we waited the 10 minutes.The room was very clean and comfortable, we were pleasantly surprised at breakfast about the quality and choice, superb breakfast. Although Scotch corner isnt within walking distance of anything there are plenty of things to do and see just a short drive away, we would definitley stop at a Holiday Inn again, but be careful not to confuse with a Holiday Inn Express as we did, Express is there for a reason !!
5 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands

not what I was expecting!!

Posted 29-Aug-2014
Pros: the breakfast was superb, the staff are very friendly and helpful and really work hard to make your stay enjoyable
Cons: Honestly, I cant think of anything
Location: Richmond is a nice little place to drive into, Durham isnt too far away and thats a great place to spend the day
We were extremely pleased with the hotel, we spent 1 night there at the beginning of our holiday and 2 at the end, we asked if we could have the same room which they accomodated us with. When we booked in the second time the room wasnt quite ready and we were given 2 drinks vouchers while we waited the 10 minutes.The room was very clean and comfortable, we were pleasantly surprised at breakfast about the quality and choice, superb breakfast. Although Scotch corner isnt within walking distance of anything there are plenty of things to do and see just a short drive away, we would definitley stop at a Holiday Inn again, but be careful not to confuse with a Holiday Inn Express as we did, Express is there for a reason !!
5 out of 5
Recommended
for Everyone
by A verified traveller from Norwich

Overnight stay

Posted 06-Aug-2014
Pros: The management and staff seem to have got everything right
Cons: Just do more of the same
Location: Beside the A1 at the junction with A66. Barnard Castle and Richmond are nearby and worth a visit
Prime position at Scotch Corner but no disturbance from traffic. Plenty of free parking on site. The refurbishment is impressive as are the staff. Great attention to detail and the bar and restaurant prices are not inflated. A very pleasant experience and good value. I look forward to staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from yorks.

Good value for money

Posted 04-Aug-2014
Pros: Large rooms , good in room facilities.
Cons: Vacuuming under the bed would be cleaner and more hygienic. It was thick with dust and there was debris under the bed.
Really nice place to stay in all aspects. Friendly staff, nice Italian restaurant with delicious food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Short stopover

Posted 21-Jul-2014
Pros: Much improved since Holiday Inn took over
No a good welcome at reception, but the executive room was excellent
5 out of 5
Recommended
by maggie from Suffolk

Fantastic stay

Posted 09-Jun-2014 on Hotels.com
Stayed for 2 days to attend a wedding. I cannot fault this hotel. It was comfortable and clean. The breakfast was buffet style and very good. We ate in the restaurant on the first night and the food was excellent.
3 out of 5
Recommended
for Everyone
by Tom

Reasonably good hotel for the money/location

Posted 27-May-2014
Pros: The quality of the room decor fixtures and fittings etc is good for the price, and it seems like it has had a relatively recent refurb.
Cons: Better soundproofing on the windows at the front of the hotel would make a big difference.
Location: Handy for the A1, also Scotch Corner services are very nearby (just a quick stroll across the A1 roundabout) where there is M&S, Costa etc.
This hotel is well appointed and convenient for the A1, however sadly because it's so close, a lot of the rooms suffer from road noise. It is also only 2 floors so lots of the rooms are close to function areas which often have weddings etc. I suspect most if not all of the standard rooms are on the front which gets the road noise - the sound deadening in the glass could be better. The executive rooms at the back are probably much better. Breakfast was fine for a buffet style breakfast at a hotel of this size. The standard rooms are fairly small, not a lot of space for anything other than a bed, desk, wardrobe and bathroom.
3 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 27-May-2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by barnLincs from broughton

very good hotel

Posted 27-May-2014 on Hotels.com
very nice inside d├ęcor & layout,room verynice & comfy.only 2 slight niggles in that there was a slight gap in the bedroom window & second that we had a 3/4 hour wait for our main course in the main restaurant but we were not in a hurry to go anywhere so not really a problem.Overall a really enjoyable 2 night stay.Staff superb.Would definitely stay again & recommend.