Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and quiet

Posted 05-Nov-2014
Pros: Its position and ambience
Cons: The screw hole in the bathroom door
Location: Only used it as convenient halfway stop
Staff friendly and competent. Room clean and comfortable. Restaurant produced decent food
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chester

Lovely staff, eager to please.

Posted 09-Oct-2014
Pros: the excellent staff, and the beautiful building.
Cons: service in the bar.
Location: Most of Teesside and North Yorkshire attractions are within easy reach.
Excellent receptionist and duty manager. There was a mix up over our rooms. We had mistakenly been given "accessible" rooms through no fault of the hotel's, and no others were available. By way of recompense we were given a discount of £20 per room in the restaurant. The restaurant food was delicious, and the staff lovely. Overall, an excellent hotel staffed by friendly, polite and helpful people. We'd love to stay there again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chester

Lovely Hotel

Posted 27-Sep-2014
Stayed here 3 times. Lovely rooms, staff and rooms. Highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveller

Old hotel building excellently refurbished

Posted 24-Sep-2014
Pros: Renovationof old building
Location: Richmond well worth a visit
Very pleasant overnight stay . Dinner in bar was very good as well as breakfast next morning. Room has been refurbished when Holiday In took over and was excellent
5 out of 5
Recommended
by Peter tfrom Kelsick

Fantastic service

Posted 16-Sep-2014 on Hotels.com
On site restaurant was excellent
5 out of 5
Recommended
for Everyone
by A verified traveller

lovely hotel

Posted 15-Sep-2014
Pros: Breakfast was one of the best I have had in a long time
rooms were lovely, very modern and up to date. Staff were very friendly. Lovely restaurant.
4 out of 5
Recommended
by Derekfrom Slough

Everything you expect from a Holiday Inn.

Posted 07-Sep-2014 on Hotels.com
Everything you expect from a Holiday Inn; clean, good food in the resturant.
4 out of 5
Recommended
for Business Travellers
by Nathan3108from Midlands

Best holiday inn

Posted 03-Sep-2014 on Hotels.com
Stay at lots holidays Inn but none as nice as this one
5 out of 5
Recommended
for Families
by Lars från Sverigefrom Sverige

Modernt,fin restaurang,en toppenfrukost

Posted 30-Aug-2014 on Hotels.com
Jättebra otroligt prisvärt
5 out of 5
Recommended
for Everyone
by A verified travellerfrom West Midlands

not what I was expecting!!

Posted 29-Aug-2014
Pros: the breakfast was superb, the staff are very friendly and helpful and really work hard to make your stay enjoyable
Cons: Honestly, I cant think of anything
Location: Richmond is a nice little place to drive into, Durham isnt too far away and thats a great place to spend the day
We were extremely pleased with the hotel, we spent 1 night there at the beginning of our holiday and 2 at the end, we asked if we could have the same room which they accomodated us with. When we booked in the second time the room wasnt quite ready and we were given 2 drinks vouchers while we waited the 10 minutes.The room was very clean and comfortable, we were pleasantly surprised at breakfast about the quality and choice, superb breakfast. Although Scotch corner isnt within walking distance of anything there are plenty of things to do and see just a short drive away, we would definitley stop at a Holiday Inn again, but be careful not to confuse with a Holiday Inn Express as we did, Express is there for a reason !!