Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Uncomfortable bed

Posted 13-Apr-2015
Pros: Good location
Cons: Make beds more comfortable
Location: Lots to do in York
Stayed for 2 nights, was disappointed to find we had been given a room in the basement looking out at a brick wall. Also the bed was very uncomfortable
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stirling

all you need for your stay in York

Posted 12-Apr-2015
Pros: value for money
Cons: possibly Sky channels on the tv
Location: Excellent location just 10 mins walk from the train station and 5 mins to the main shopping area.
Everything about this hotel was excellent The staff were very helpful. Little touches like shampoo and conditioner in the shower. Buffet breakfast had more choice than I've ever seen at any other hotel. Even the beds in the twin rooms were bigger than normal. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Nice hotel in a good location.

Posted 09-Apr-2015
This hotel is in an excellent location just near Lendal Bridge and Yorkshire museum. The staff were friendly and the room was very quiet. The information explaining which amenities were available was very clear.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom alton

Comfortable

Posted 07-Apr-2015
Hotel arrangement was excellent an don't reduced NCP car parking rate with the hotel. Room was comfortable and excellent 24 hour pizza service. Only downside was the room had no windows to open for fresh air
5 out of 5
Recommended
for Everyone
by A verified travellerfrom CITY OF YORK ENGLAND

PERFECT PLACE TO STAY IN YORK

Posted 07-Apr-2015
Pros: SEE ABOVE COMMENTS
Cons: MAYBE SOME MUSHROOMS AS A HOT BREAKFAST CHOICE.
Location: THE LOCATION FROM THE RAILWAY STATION AND YORK CENTRE IS SUPERB.PLENTY OF EATING AND DRINKING PLACES AROUND THE VICINITY OF THE HOTEL.
WE HAD TWO ROOMS BOOKED FOR THE EASTER WEEKEND.THE HOTEL WAS PERFECT FROM BEING JUST A 6 MIN WALK FROM THE RAILWAY STATION AND SAME AGAIN TO WALK INTO THE CENTRE OF LOVELY YORK.ROOMS WERE SPOTLESS AND OF A NICE SIZE.THEY HAVE A 24HR BAR AND FACILITIES TO EAT SNACKS LIKE PIZZAS DURING THIS PERIOD.HOWEVER YOU COULD EAT ENOUGH AT THE EXCELLENT BREAKFAST BUFFET THAT KEEPS YOU FULL ALL DAY! THE STAFF WERE A CREDIT TO THEIR PROFESSIONS,ALWAYS POLITE AND HELPFUL AND ALL DONE WITH A HAPPY SMILE.WE WILL VISIT YORK AGAIN AND STAYING HERE WOULD BE A PRIORITY FOR US.TO THE MANAGER AND STAFF TAKE A WELL DESERVED BOW AND CONGRATULATIONS ON RUNNING YOUR HOTEL SO SUPERBLY.
5 out of 5
Recommended
for Everyone
by A verified traveller

The cleanest hotel by far!

Posted 31-Mar-2015
Great hotel, and walking distance to all shops, bars and restaurants in york. The hotel was lovely and clean, and modern. Breakfast was excellent!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Fantastic hotel

Posted 31-Mar-2015
Lovely hotel and staff.everything is still new I would go again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Very nice hotel

Posted 30-Mar-2015
Pros: Very clean, which is an important issue for me.
Cons: There was no shaver socket in the bathroom so I couldn't use my electric toothbrush or water flosser.
Location: The location is ideal for all shopping, restaurants and bars.
This hotel is within walking distance to shops, bars and restaurants. The hotel itself is very nice. The staff are all friendly and helpful. The room was spotless and has a modern feel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Very enjoyable weekend stay

Posted 30-Mar-2015
Overall very enjoyable stay. The hotel is very near to the station and the room was very clean. Breakfast was excellent, fresh and wide range of options. The staff were all very helpful and friendly. A few negatives were the lack of a bath (we were in room 34). The sliding door in the wardrobe which was also the bathroom door was a curious design. It was rather noisy on the Saturday night when the partygoers returned. The ladies toilets in the reception were a bit messy (paper on the floor). All in all had a great time and would return again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sunderland

Lovely hotel in the centre of York

Posted 24-Mar-2015
The hotel is about 5 minutes walk from train station, very easy to find with directions given. Could not fault hotel in any way, staff were very helpful and pleasant, our room was very comfortable and very clean, and smelt really fresh, loved the bathroom.