Ratings based on 956 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was close to all places we wanted to visit

Posted 26-Jul-2015
We had a wonderful time in York hotel offered what we needed and would defiantly return to it , was a 5 min walk into town and most attractions were around 10 mins away , people very friendly
3 out of 5
Recommended
for Everyone
by A verified traveller from london

Nice clean hotel

Posted 24-Jul-2015
Pros: Nice large room
Cons: Bath in bathroom and a proper restaurant
Location: Close to train station
Very clean and efficient, no bath in bathroom though and probably need to go out for dinner
4 out of 5
Recommended
for Everyone
by A verified traveller from sussex

Close to town

Posted 20-Jul-2015
Pros: Comfy big bed. No road or reveller noise. Close to station. Clean. Fairly large room for a standard. Good breakfast selection. Friendly breakfast staf
Cons: Make sure that reception staff offer the money back guarantee the minute a complaint is made, not wait for the customer to have to ask.
Location: Very close to town and station, but not so close that noisy revellers bother you. Close aTo all major attractions by bus or walking.
The room was lovely and breakfast was great. Breakfast staff in particular were really friendly. Had a problem with the plumbing which meant that every time anyone on 2nd floor used the bathroom, the pipes went crazy. Kept waking us up during the night. Complained and It seemed that they fixed the problem. However, It wasn't properly fixed but better. We weren't offerred a refund on our stay even though there is a price promise of your money back if you werent 100% satisfied. I had to point out the big sign to the receptionist who then offed us 50% back.... Eventually she agreed to a full refund for the first night. My biggest gripe, if you are going to offer a money back guarantee, then stick to it with good grace, otherwise this hotel was a great location, clean and very comfy. So as long as your not stuck on the 2nd floor, you should be ok.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Beautiful York

Posted 17-Jul-2015
Pros: Wonderful breakfast. Clean rooms. Friendly staff. Comfortable beds and good pillows. Air conditioning.
Cons: The room met all our requirements except for a small frig in the room.
Location: The location was great and within an easy, picturesque walk from both the railway station and the downtown. York is such a beautiful city!!!
We found this hotel to be very sufficient for our needs with a friendly, accommodating staff. Rooms were very nice as well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super location.

Posted 14-Jul-2015
Great location. Super clean and modern rooms. Fantastic breakfast. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Overnight stay

Posted 03-Jul-2015
Nice very clean room, very quiet. Really good breakfast. Only reason for not giving full marks is the limited choice of food in the evening, other wise every thing else was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Clean, great location close to the centre within easy walking distance of the station.
5 out of 5
Recommended
for Everyone
by A verified traveller from York

Fantastic hotel and spacious room

Posted 29-Jun-2015
This hotel is right by 1 of the entrances to the walls and right by the train station. I will be staying here again if I ever come back to York. The room was lovely and nice hotel staff. Great german beer bar/club opposit the hotel which i recommend a visit to.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nürnberg

Relativ neues und im Verhältnis günstiges Hotel

Posted 28-Jun-2015
In laufreichweite zum Bahnhof gelegen, auch zentrumsnah, freundliches Personal, moderne Zimmer
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne australia

Posted 27-Jun-2015
We enjoyed our stay very much the staff were particularly friendly & helpful. The room was excellent & the position was just great. We loved just wandering around the quaint streets. Would recommend it to all. Carmel Grace