Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Northern Ireland

Lovely hotel close to York city centre

Posted 22-Jul-2014
Pros: The modern feel, the large shower in the bathroom, the self service breakfast.
Cons: Room size for families.
Location: City centre location near to all the major attractions.
Stayed here as a family of 4 for 4 nights in July. The room was modern and very clean. The 2 kids shared a sofa bed which is really only suitable up to age of about 10. The room was compact and had little storage space for 4 people but would be perfect for 2 people. There was air conditioning which was great for the hot spell of weather! Breakfast was a hot and cold self service buffet and this worked really well with no real queues and very efficient staff keeping the food topped up. The hotel is only a few minutes walk from the city walls and the National Railway Museum and 10 to 15 min walk to York Minster. Checkout was simple and quick. The hotel was very clean, modern and welcoming.
3 out of 5
by A verified traveller

Functional hotel fulfilling most requirements

Posted 18-Jul-2014
Pros: Clean, new, good beds.
Cons: The hotel is not suitable for travellers with more than basic luggage. Luggage drop off facilities are inadequate.
Located on a hill so this hotel is not suitable for those who find walking uphill from town difficult. Double yellow lines outside and no help with luggage mean dropping off luggage and checking in are very difficult if arriving by private car.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto Ontario

Family UK Vacation

Posted 18-Jul-2014
Room was spacious comparatively speaking! Staff was so friendly and helpful. Even helped us out with our laundry for £5. Restaurant food was also very good!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Modern hotel in Olde York

Posted 16-Jul-2014
An excellent location close to Micklegate Bar (try the Bike Shed next to the Bar for coffee and a snack) within the medieval walls. Staff were very welcoming, and the included breakfast was quite good, with plenty of seating. A short walk from the train station and easy to get to the city center without getting lost. Good value.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Lovely Hotel and Great Location

Posted 08-Jul-2014
Pros: Location, cleanliness , value for money
Location: We were visiting York to watch Le Tour De France so it was a perfect location.
Ideal location for a visit to York . Lovely Hotel and breakfast and the staff were very friendly and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rancho Mirage, CA

Great location if travelling by train

Posted 07-Jul-2014
Pros: The continental breakfast was wonderful. Breakfast: scrambled eggs, sausage, bacon, beans and bread items shared space with cereal and many juices.
Cons: Bit annoying to have to leave the hotel key in a slot for the lights. And, you can't have the closet door open without shutting the bathroom door.
Location: Wonderful shops, restaurants, pubs.
Our double bed with sofa bed room was small, but very clean. The location was only about a 12 minute walk from the train station, so it was quite convenient since we 3 were all pulling luggage behind us. The location is about another 12 minute walk to the center of York so not too far, but one way is a slight uphill. York itself is very charming.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Good location for railway station city centre

Posted 06-Jul-2014
Pros: Room was very clean and comfortable. Staff were very helpful and friendly. Excellent breakfast choices.
Cons: Choice of drinks from the bar.
We stayed here for 4 nights. The hotel was very close to all city centre visitor attractions but was situated in a quiet street only 5 mins walk from the railway station. The room was quite spacious, comfortable and very clean. The staff were very helpful. We would use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveller from sudbury

Perfect for city break

Posted 05-Jul-2014
Pros: Everything
Location: Close to railway station. Short walk. Also close to town minster castle etc. Recommend the Jorvik Centre and river cruise.
Good location. Modern hotel with high standard of rooms. good soundproofing. Large bright bathrooms. Quality beds and linen. Staff very friendly. Breakfast was a hot and cold buffet. No expense spared in providing quality food and fast.
5 out of 5
Recommended
for Everyone
by Pat from England

Good hotel close to all attractions.

Posted 30-Jun-2014
Pros: We were happy with everything they provided
Cons: Nothing
Location: Location excellent, plenty of historic places to visit or just walk round the Walls and along the River.
The hotel is only 5 minutes walk from the railway station and close to all the attractions York has to offer. The staff are very helpful and the breakfast was excellent.
5 out of 5
Recommended
for Everyone
by Janice from edinburgh

Great location for a stay in York

Posted 25-Jun-2014
Stayed here for a couple of nights on a short visit to York. Very close to railway station and only a 5 minutes walk to the centre . Staff were very welcoming and helpful . . Tasty buffet breakfast and immaculate rooms. Would definitely recommend.