Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dunfermline

Short City Break

Posted 21-Nov-2014
Pros: Clean, bright and comfortable.
Cons: Bigger choice of bar meals.
Location: Close to railway and bus stations and within the city wall for historical places of interest.
Booked this hotel because of good reviews and location, near railway station. Breakfast was good as well as the bar meals. Recommended to friends and would stay again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Nice and clean hotel

Posted 19-Nov-2014
This is my first time in York, and I love the city and the people.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Halifax

Excellent Hotel, Shame About The Parking!!!

Posted 19-Nov-2014
The hotel is relatively new so everything was still fresh and in good order. Some of the buildings material dont look too substantial so I feel it won't take long before things look shabby. Our initial concern when we arrived was the BAR straight across the road from our room on 2nd floor! These fears were short lived as the windows are trippled glazed and we never heard a thing, even though revelers were amassed outside until 02:00am. The real problem is PARKING!!!. It is non existant on site. Not even a legal place for unloading! The cost in the NCP car park near by (even with hotel discount) Meant it would have been more cost effective to drive back home (40 mile) each night!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Biggleswade

Location, location, location!

Posted 18-Nov-2014
Pros: Location, breakfast, friendly staff, cleanliness
Cons: The quality of the mattresses
Location: Great location! Walking distance to York Minster, National Railway Museum, shopping, theatres, restaurants and cafes.
Great location for the purpose of our (city break with theatre) trip. Super-friendly, efficient staff from reception to the cleaners. However - and this next piece of feedback is aimed at the bed buyers - sooooooo uncomfortable, like sleeping on a concrete floor, hence I was deprived of restful sleep. Even the (much!) cheaper Travelodge beds enveloped me more than this one! Breakfast was tasty, hot, plentiful and good variety. Room size good and Wi-fi worked as I'd expect.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Friendly staff, comfortable surroundings

Posted 18-Nov-2014
Pros: Very clean, bright decor and helpful staff.
Location: Excellent location, a couple of minutes from the train station and close to all central attractions.
Made to feel very welcome, staff were helpful and friendly. Rooms and shared areas were kept clean and fresh. A very enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom derby uk

top weekend in york

Posted 13-Nov-2014
Pros: breakfast,
Cons: price
Location: top location to see york
wellcoming in the best way ,staff,service,clean and tidy ,perfect location
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice central hotel, good size room all mod cons..

Posted 10-Nov-2014
Only tiny picky thing I can comment on is no fried eggs at the buffet breakfast.. Just a preference for me but scrambled eggs were available
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Fantastic Staff

Posted 09-Nov-2014
You don't always exepct much of hotels like this - a fairly budget hotel with apparently no frills at a good price. This time though I think Hilton have got it spot on. Rooms are spotless, beds really comfortable and bathrooms excellent. Breakfast buffet included in price perfectly good - and free wifi which you don't get in some very smart London hotels. But the best thing about this hotel is the staff - what pleasant, helpful, engaging people they are - really excellent service without exception. When we checked in we mentioned to the receptionist that we were visiting our daughter at university in York. Couldn't believe it when we checked out she asked us if we'd had a lovely time seeing our daughter! Amazing. Someone give these people a big pat on the back!
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel - would recommend

Posted 07-Nov-2014
Pros: price central location breakfast room decor & comfort
Cons: breakfast was very busy on a sunday morning
Stayed for 1 night at weekend. Hotel near York centre - easy for getting around the city. Good value for money. Just felt a little unsafe around the corner from hotel location wise. However didn't experience any problems & really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester

Half Term break in York

Posted 06-Nov-2014
Pros: Excellent value for money, rooms were very well equipped with TV, kettle, iron and ironing board and hairdryer. Breakfast buffet was well stocked.
Cons: Breakfast area was busy but it was half-term! We managed to get a table straightaway at 9.00am so no complaints.
Location: The location is excellent, 5 minutes walk from the railway station. Walking distance to everything in York but tucked away in a quiet area.
I travelled to Hampton by Hilton with my partner and his 16 year-old son. We stayed for one night in a family room with a double bed and a sofa bed. The sofa bed was made-up when we arrived and was comfortable for our 6ft plus teenager! With the sofa bed pulled out there wasn't much room to walk about but for the price we paid I thought it represented excellent value for money. The hotel is next to York Council Offices which are housed in a lovely building, this means there are lots of people around in the day but at night it is very quiet, our room was near the council car park on Floor 0 but I didn't hear any traffic noise during the night and the hotel was peaceful too. The breakfast buffet was excellent and well stocked and staff were busy clearing tables to make room for guests arriving for breakfast. I would definitely recommend this hotel for families or couples.