Ratings based on 518 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
84% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 26-Jul-2015
Was waiting around over half an hour for my room to be ready even though it was 2pm check in. Would have been waiting even longer if I hadn't prompt staff. As result was late for very good friends wedding. Ask for discount due to lateness of check in but was told blankly that there would be none. Hotel overall was clean , comfortable and in good central location. Would not be staying there again and not recommend to family and friends. Did not even include breakfast in price!!!!😠
1 out of 5
by A verified traveller from Derbyshire

Outdated in desperate need of reburbishment

Posted 16-Jul-2015
Would definitely not recommend hotel in a desperate need of a refurbishment, booked 2 nights but checked out after 1 night. Room very small and smelt, very noisy could hear people in the upstairs room and when they flushed the toilet could hear the water running outside our window .
4 out of 5
Recommended
for Everyone
by A verified traveller

Walk to city center

Posted 08-Jul-2015
Older accommodation but clean. Good value for UK. Evening meal from bar menu good.
3 out of 5
Recommended
for Everyone
by A verified traveller

Walkable distance to city centre

Posted 05-Jul-2015
Good- location, polite staff, value for money Bad- old and tired, no privacy, no allocated parking.
3 out of 5
Recommended
for Couples
by A verified traveller from Lincoln

Close to town

Posted 05-Jul-2015
Pros: Proximity to town centre and local eateries. Fairly quiet, even though next to main road.
Cons: Standard of decor and facilities. Parking - too few spaces!
Location: Hotel is almost opposite York Racecourse, so just a short walk away if that's why you're in York.
Stayed two nights in one of the Lodge rooms, across the road from the main hotel building. Room was OK, had to call maintenance for a couple of minor problems on arrival but all sorted quickly. Staff brilliant, building not so much. Showing some signs of age and looking a bit tired in places. Would be happy to stay there again if prices were a bit lower to match the standard of facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tunbridge Wells

Hotel close to the train station and town centre

Posted 05-Jul-2015
I stayed two nights and three days. The hotel is beautiful. I have nothing bad to say. The staff are like angels they're nice and friendly. The infrastructure of the hotel is a British classic beautifully designed walls. The fee for the hotel is inexpensive so I would definitely recommend. You have nothing to worry about in this hotel... just bring your own toiletries but other than that everything is perfect
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jun-2015
シャワーの水が流れは良くない。ホテルの周り景色素晴らしいです。部屋が清潔で快適です。駅から徒歩約10分。
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jun-2015
Location: Very close to York city centre. (10 minutes on foot). Ideally placed if you are visiting and you can walk to most major attractions in the city.
We stayed for 3 nights whilst visiting York. The hotel is in a great location, just 10 minutes at most on foot from Micklegate Bar. Although a bit dated, the staff were excellent and Betsy the cat a welcome visitor. The rooms were very clean. (we were outside in the courtyard).
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 31-May-2015
Stayed with a friend in a twin room.suffucient size and very clean.
3 out of 5
Recommended
for Couples
by A verified traveller

Fair/good value hotel

Posted 02-May-2015 on Hotels
Stayed for two nights with my partner. Positives: Good location, it was ideal for us being close to the racecourse, where we were attending a function & close enough to walk into the city centre 10-15 minutes, with plenty of bars & restaurants along the way. Staff very helpful & friendly. Rooms clean & reasonably spacious & comfortable even though a little basic. Adequate complimentary hot drink selection & toiletries. Nice to have a choice of bath or shower. Negatives: Limited parking, even though we did manage to get a space. Overall the hotel is a little tired, shabby & dated. I think it's in need of refurbishment whilst keeping the lovely period features, to enhance them rather than change them. The walls in the rooms are very thin, you can hear people talking in the next room & throughout the night & particularly early morning, when we wanted a lie in, we were disturbed by creaky floors & doors closing. Wifi in room was poor couldn't get any reception on any of our devices. No bedside light or lamps in the room. Toilet seat was broken. None of niggles unduly spoilt our stay you get what you pay for & the hotel is good value for money & we would stay here again for value & location. Can't comment on food because we didn't eat at the hotel we did have a nightcap & the bar is very sparse with not a great selection.