Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom b

Lovely hotel

Posted 01-Mar-2015
Lovely hotel. Very clean. Staff were very friendly and helpful very clean room
3 out of 5
Recommended
for Couples
by A verified traveller

Decent value hotel close to city centre

Posted 24-Feb-2015
Pros: Location
Had stayed here before but this time was given a room that was amongst smallest I have ever stayed in. Window looking out to an outdoor storage corner.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds, West Yorks

Very pleasant hotel, close to city centre

Posted 24-Feb-2015
Pros: Overall I really liked it, it was very comfortable with a nice bar, a lovely old atrium and staircase with an open fire!
Cons: For the price of £105, we would have expected breakfast but that was £8.50 each on top, so we didn't take breakfast.
Location: It was a 15 minute walk into the city centre, or a five minute taxi/car journey.
We only stayed one night, but it was very nice. I liked our room and the staff were extremely helpful and friendly. We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Reading UK

Nice hotel just outside the centre of York

Posted 22-Feb-2015
Pros: Hotel Staff were helpful and friendly.
Cons: I had problems parking.
Location: Just outside the city centre. A short walk to all the major attractions.
Stayed for one night, with my son who had an interview at the university.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Nice close to york town centre

Posted 07-Feb-2015
Hotel decor is a little out dated but the staff were very good hotel could do with a makeover
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham

Nice, old hotel near to city center

Posted 28-Jan-2015
Pros: Good value for money, clean and friendly...exactly as described.
Location: Very convenient for the city centre...a short walk to restaurants and bars.
Stayed just one night, good location and friendly. Will stay again next time I am in York.
3 out of 5
by A verified traveller

Just 'ok'.

Posted 18-Jan-2015
Pros: Price; location.
Cons: Clearer information about the location of the room being outside the hotel in a separate (more recent) building. Beds are poor quality (mattresses).
Location: Apart from its obvious attractions, York is an excellent city for walking (i.e. self guided).
Got a good deal through a late booking, and it was within easy walking distance to everything we wanted to do while in York. However, I was disappointed that it is not made clear enough that the cheaper rooms are not in the hotel itself (which is a lovely old building) but in a more recent addition at the back of the main hotel. We checked in then had to drag our bags through a very long corridor with several heavy doors to go through, then through an exterior door into a service yard (hotel laundry hanging, rubbish etc); across an open courtyard in the rain; and use two keys to access the separate building and then our room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very OK

Posted 16-Jan-2015
Stayed for one night. Very impressive downstairs, room was pretty basic, got what I paid for really.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with beautiful features but....

Posted 05-Jan-2015
Pros: The features in the main hotel.
Cons: Don't promise that every room has a bath and then not keep that promise.
We have stayed in this hotel before and although the rooms are basic the features of the Hotel - stained glass windows, wooden walls etc are beautiful. So on arrival finding we were in the modern Lodge across the road was very disappointing. Still the same basic facilities - but made worse ( for me at least) that there was not the promised bath - only a shower and with that the water was not hot. It was also very noisy - you could hear everything from the rooms next to you and above and not particularly clean. A very disappointing experience.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nicely priced hotel with a central location

Posted 04-Jan-2015
Pros: Central location - 5 min walk from York centre
Cons: The amount it carries sound to each room from the next is pretty bad and could use some dampening. The room also wasnt clean enough
Location: York - explore the history of North England through the viking centre, yorkshire museum, castle museum, York Minster is beautiful.
The hotel was a great price and a perfect location for exploring York. The walls were thin but I had seen reviews mentioning this and had accepted this would be a compromise for the great price.