Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham

Nice, old hotel near to city center

Posted 28-Jan-2015
Pros: Good value for money, clean and friendly...exactly as described.
Location: Very convenient for the city centre...a short walk to restaurants and bars.
Stayed just one night, good location and friendly. Will stay again next time I am in York.
3 out of 5
by A verified traveller

Just 'ok'.

Posted 18-Jan-2015
Pros: Price; location.
Cons: Clearer information about the location of the room being outside the hotel in a separate (more recent) building. Beds are poor quality (mattresses).
Location: Apart from its obvious attractions, York is an excellent city for walking (i.e. self guided).
Got a good deal through a late booking, and it was within easy walking distance to everything we wanted to do while in York. However, I was disappointed that it is not made clear enough that the cheaper rooms are not in the hotel itself (which is a lovely old building) but in a more recent addition at the back of the main hotel. We checked in then had to drag our bags through a very long corridor with several heavy doors to go through, then through an exterior door into a service yard (hotel laundry hanging, rubbish etc); across an open courtyard in the rain; and use two keys to access the separate building and then our room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very OK

Posted 16-Jan-2015
Stayed for one night. Very impressive downstairs, room was pretty basic, got what I paid for really.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with beautiful features but....

Posted 05-Jan-2015
Pros: The features in the main hotel.
Cons: Don't promise that every room has a bath and then not keep that promise.
We have stayed in this hotel before and although the rooms are basic the features of the Hotel - stained glass windows, wooden walls etc are beautiful. So on arrival finding we were in the modern Lodge across the road was very disappointing. Still the same basic facilities - but made worse ( for me at least) that there was not the promised bath - only a shower and with that the water was not hot. It was also very noisy - you could hear everything from the rooms next to you and above and not particularly clean. A very disappointing experience.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nicely priced hotel with a central location

Posted 04-Jan-2015
Pros: Central location - 5 min walk from York centre
Cons: The amount it carries sound to each room from the next is pretty bad and could use some dampening. The room also wasnt clean enough
Location: York - explore the history of North England through the viking centre, yorkshire museum, castle museum, York Minster is beautiful.
The hotel was a great price and a perfect location for exploring York. The walls were thin but I had seen reviews mentioning this and had accepted this would be a compromise for the great price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, close to centre.

Posted 04-Jan-2015
Good location, nice 10 minute walk into the centre, only cost £5.40 for a taxi from the centre back to the hotel. Old character, but lovely nonetheless. Number of bars and restaurants in the centre. Lovely city.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom usa

Just one night as I attended a show in York-

Posted 02-Jan-2015
Pros: cordial staff, inexpensive
Cons: main stairway in hall was so dark- could hardly see- rather dangerous=- light bulbs in room also too dim
Location: Just a bit far from central York- especially at night a lonely area to walk through on way back to hotel
The biggest problem I had was parking- not enough spaces for guests--Furniture old and run down- room very clean, had everything necessary- bigger light bulbs would be a plus, especially on the big stairway!!
4 out of 5
Recommended
for Couples
by A verified travellerfrom nottingham

Beautiful hotel, close to town centre.

Posted 06-Dec-2014
Pros: Period features in the hall and bar. Staircase was fabulous.
Cons: Walls were very thin between our room and next door. Could hear everything next door were saying. Would have been nicer if the bed had a valance sheet
Location: Ten minutes from York centre. Loads of pubs and restraints nearby. Two minutes away from the race course. Ten minutes from train museum.
The hotel it's self was very striking. The staff were very nice, although we did not have a great deal of interaction with them. It was in a great position, just ten minute walk into York and to the train museum.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice old hotel, good value

Posted 30-Nov-2014
Spent three nights there recently, stayed in the main building. Room could do with some updating but excellent value for money. Would definitely stay there again. 15-20 minute walk to shambles etc. Lovely fireplace to sit in front of, lots of character to the place, topped off with some friendly and helpful staff.
3 out of 5
by A verified travellerfrom Nottingham

good and not so good

Posted 30-Nov-2014
Pros: Old style look
Cons: Requires bit more T.L.C
Cheap hotel, good downstairs area. Spacious room, creaky floorboards expected for old property Staff friendly. Let down badly by no hot water all the time we stayed Luck would have it one night. Seen reviews previously of same problem.