DoubleTree by Hilton York

4.0 star property
Upscale hotel, walk to Shambles

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

DoubleTree by Hilton York

Photo gallery for DoubleTree by Hilton York

Exterior
Café
Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains
Breakfast, lunch, dinner served; local cuisine
Reception

Overview of DoubleTree by Hilton York

8.0

Very good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in York.

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Free WiFi
  • Gym
  • Restaurant
  • Bar
The price is £76
Price available on 14/4/2024

Explore the area

St Maurices Road, York, England, YO31 7JA
  • Popular LocationThe Keystones1 min walk
  • Popular LocationRoberto Authentic Italian Gelato1 min walk
  • Popular LocationYork Station15 min walk
  • AirportLeeds (LBA-Leeds Bradford)56 min drive
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Room options

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

York

DoubleTree by Hilton York is located in The Groves, a neighbourhood in York, and is in the entertainment district and near a train station. Merchant Adventurers' Hall and Jorvik Viking Centre are cultural highlights, and some of the area's notable landmarks include York Minster and Shambles. Enjoy an event or a match at York Racecourse, and consider making time for York Dungeon—a top attraction that's not to be missed.

What's nearby

  • Shambles - 6 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York National Railway Museum - 19 min walk
  • York Racecourse - 5 min drive

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • The Black Swan - 6 min walk
  • The Old White Swan - 5 min walk
  • The York Roast Co - 5 min walk
  • 200 Degrees Coffee - 6 min walk
  • The Yak and Yeti Gurkha Restaurant - 4 min walk

About this property

DoubleTree by Hilton York

Upscale hotel near Shambles
Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site restaurant, The Yorkshire bar & grill, features local cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), 4 meeting rooms and luggage storage
  • Concierge services, a lift and coffee/tea in reception
  • Free newspapers, a 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 143 individually decorated rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 49-inch TVs with cable channels
  • Free infant beds, electric kettles and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton York?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 14 Apr 2024 start from £76.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1003 reviews" "
Rating 8 - Good. 312 out of 1003 reviews" "
Rating 6 - Okay. 185 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with partner, Travelled with group
Disliked: Staff & service
Room was very small for a double room, the room was very tired and not very clean. Breakfast was poor, waiting for food to be replenished, one of the waitresses was very rude and not to the standard required in this hotel. Stayed at this hotel quite alot however will need to improve for us to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Room was quiet so got great sleep whilst there. Nice bar and restaurant. The staff were very helpful every time we needed something. Would definitely recommend staying here
Stayed 3 nights in Mar 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, amenities
Restaurant was very poor, only one menu running when I booked the a la carte menu and no wine list, wine was also no cold when served
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short stay close to town. Great king single beds in a twin room. Was travelling with my elderly mother so would always like to see a handrail in all showers.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Good for being close to York centre, but hotel is very tired looking could do with a major uplift especially windows all wooden and very damp causing mold when closed
Stayed 3 nights in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness
Rooms off car park not safe for female clients alone. Needs more Car Park Facilities. Staff need to know layout better as initially gave wrong directions to room.
Stayed 1 night in Mar 2024

8/10 Good

Alexander, LONDON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff went above and beyond. The property itself was a bit dated and in need of a lick of paint. But our room (Family 2 room) was spacious and well designed just a bit in need of some love. Overall would stay again and, again, the staff are really the highlight
Stayed 1 night in Mar 2024

6/10 Okay

Joe

Liked: Staff & service, property conditions & facilities
Average, value good considering location
Stayed 2 nights in Feb 2024

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness
They had a problem with laundry and we had no bath towels the entire time.
Stayed 4 nights in Feb 2024

4/10 Poor

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and had everything we needed. We had originally booked a room with two twins but it was unavailable so we were given two double rooms next to each other which was nice, since we’re young friends travelling together. However our room was so far away that the WIFI didn’t work. We were only there for one night, so we didn’t complain. Would have bothered us if we were staying longer. We weren’t driving, but noticed that the parking there is very limited, and even our cab driver struggled to be able to get in and out of the lot. Location was very central, and we were able to walk to everything we wanted to see. Staff were wonderful and they had great recommendations on things to see.
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Leeds (LBA-Leeds Bradford)