Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from South West

Ok Hotel a bit noisy with thin walls

Posted 09-Sep-2014
Pros: Very clean and tidy, nice location, good price.
Cons: The thickness of the walls.
The Hotel itself was very nice and the staff welcoming, we were put in a disabled room that was fine (no bath) however also had a joining door to next room that I expect did not stop much sound. Basically it was like the next door couple were in our room that was not too pleasing when they were being sick at 2 in the morning.
3 out of 5
by A verified traveller from UK

Nice room, but quality didn't extend to facilities

Posted 29-Jul-2014
Pros: A Warm Welcome and Friendly Staff Ample Car Parking Air Conditioning in room Spacious Room Comfortable Bed A Clean Hotel Desk in room
Cons: Please drag the room facilities into 2014!. Even basic B&B's offer a selection of Freeview TV channels these days - as do other Ramada Hotels.
Location: The town of Wrexham is just a short drive / 15 minute walk away. But after work I generally just like to relax in the room.
Like most people away on business, I require a Hotel where the rooms offer the facility to catch up on paperwork and emails, along with some basic home comforts in order to relax. The room I was given was comfortable and spacious, with the air conditioning welcome during a (rare) UK heatwave. The room also had a large flat screen TV, and once I had spent some time catching up on the business of the day, I decided to relax with a Coffee and unwind. But its been a long time, since I stayed in a hotel with only five basic TV channels, a couple of sports channels and a Children's channel and the quality of the picture on all of these was terrible (snowy). Out of desperation I scanned the TV Menu and found that a communication upgrade would offer me "Movies, internet and additional TV channels" for a fee, I bought the option via the TV and expected at least several freeview channels to be unlocked. It didn't happen, all that the option actually gave was internet and just over ten on demand movies, so where are the channels?. The movies were also unwatchable, as the picture constantly rolled and had a black line down the screen and it reminded me of an old worn VHS video. In short, hardly an upgrade, even though the fee also gives you a day of Wi-Fi access. I've stayed in the Ramada Coventry and enjoyed complimentary wifi and over thirty free TV channels so I am i'm a little surprised as to why this hotel charges for facilities which are offered for free within the same chain
3 out of 5
by A verified traveller from Berkshire

Adequate hotel, clean room comfortable bed

Posted 23-Jul-2014
Pros: See above
Cons: See above
Hot water pressure terrible, air conditioning noisy and NOT controlled from room
5 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 17-Jun-2014 on Hotels.com
Had a lovely overnight stay, excellent service and facilities. The staff were really friendly and helpful.
5 out of 5
Recommended
for Personal Event
by Hilary B from North Yorkshire

Everything you need

Posted 10-Jun-2014 on Hotels.com
The hotel was very comfortable and the facilities were excellent. Just a short drive to a retail park. We decided to have the breakfast in the hotel and there was a very good selection of hot and cold food. Everywhere was clean and in good repair.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent base to tour local beauty spots

Posted 09-Jun-2014
Only problem was the rooms seem to lack soundproofing !! If you have quiet guests next to you things are fine but if they are a little loud ....you can hear snoring etc !
5 out of 5
Recommended
for Families
by A Sage from Bristol

Very friendly staff, spacious room very clean

Posted 08-Jun-2014 on Hotels.com
Check in was efficient and we were advised that we could purchase breakfast vouchers for less than just going into restaurant in the morning. Nice spacious clean and comfortable room. Bed could have been a bit firmer. Nice bed linens and plenty of pillows. Usual toiletries. Hotel was very busy with a couple of coach tour parties. We ate in the bar and food came promptly Good value for money for a hotel. We had breakfast after the tour parties had departed. Good selection of hot and cold food. Friendly service in all areas of hotel we dealt with.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 25-May-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

Hard pillows

Posted 15-May-2014 on Hotels.com
Considering this is a pretty nice hotel in all, we found the pillows to be really hard and the mattress had really big springs so not really comfy for sleeping. Looks great, service fine, all good bar the bed really so a bit of a shame.. And charging for wifi seems a bit mean too..
3 out of 5
Recommended
by Ralph from Charlevoix MI

Fair

Posted 13-May-2014 on Hotels.com
This hotel is best for guests with cars. It's a bit out of the town center. It seems a bit expensive.