Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Zambia

Best Hotel in the area

Posted 08-Apr-2015
Pros: Room size & location. Staff also helpful
Cons: Breakfast
I really like staying here. Rooms are clean, spacious , well -equipped and a good size. It has a good location just off the bypass. Didn't take breakfast as found it disappointing on a previous visit.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Staffordshire

good quality hotel

Posted 31-Mar-2015
Pros: good quiet location easy to find, very clean, would stay again
Location: central location excellent for national trust members visiting local castle and erdigg house
helpful staff, pleasant quiet weekend. there is a jaccuzi and sauna but no gym facilities
3 out of 5
Recommended
for Business Travellers
by Vincentfrom Stamford

A heartless experience but comfortable & clean

Posted 21-Jan-2015 on Hotels.com
It was clean and comfortable and the staff were good. However, this sort of hotel is dull and typical of the plastic room factories e.g Park/Holiday Inn/ Marriot - i.e. to be avoided if you can - they are really 3 star hotels that tick all the boxes except those that matter. The food was typical and the breakfast - buffet of course, plastic dried fried egg - you know how it is and Premier Inns do it so much better and almost always for less cost. Premier Inns are all the same too - the disappearing family-run hotels - how I miss them. Wouldn't we trade the aseptic for the aesthetic? Mostly, yes
2 out of 5
Recommended
for Couples
by A verified traveller

Try it for yourself.

Posted 05-Jan-2015 on Hotels.com
Disappointing, (male) staff called me "mate" at every interaction. Check in was rushed, presumably due to party-goers F-in & Jeffin mid disput in the lobby. Upon opening the room fridge a half eaten chocolate bar fell out (not from the confectionary list). I could go on........for a 4* hotel I expected more! some 3* hotels I've stay at trump this establishment.
4 out of 5
Recommended
for Couples
by keithfrom Chester

Your staff are a credit to the Company

Posted 20-Dec-2014 on Hotels.com
Your staff are a credit to your company,they gave excellent customer service. The accomadation was stylish, spotlessly clean and comfortable; everything was excellent. The only feed back I would have to give is that a the buffet breakfast let the experiance down. The cooked food was warm,dry and there were no beans or tinned tomartoes to help you swollow it. I feel maybe putting an extra £1 on each breakfast and having it cook as needed, would raise the standards of the overall experiance and would make customers in no doubt about returning again or recommending friends, which is an important aspect of sustaining and growing your business. Thank you
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good value

Posted 13-Dec-2014 on Hotels.com
Nice room and very good service.ngood value for money
4 out of 5
Recommended
for Business Travellers
by Mohamedfrom Lille

Bon service, j'y retournerai !

Posted 10-Dec-2014 on Hotels.com
Le check-in était très agréable. La chambre est spacieuse et agréable, le lit est confortable et propre, idem pour la salle de bain. Mais, absence d’internet et wifi payant dans les chambres : invraisemblable de notre époque !. Le point fort de l'hôtel, les buffets du petit déjeuner et du déjeuner sont copieux et variés, le sauna est spacieux et bien entretenu. L'hôtel est très bien situé.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cardiff

Nice hotel close to town and travel facilities

Posted 09-Dec-2014
Hotel was really good close to where we needed to be Good facilities Maid could have replenished the coffee and milk after first night So had black coffee on sun morn But all very good none the less Will be back as need to be in Wrexham quite often in near future
4 out of 5
Recommended
for Couples
by Stephen

This traveller left a rating score only Posted 09-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Patfrom Maidstone

Wrexham hotel

Posted 09-Dec-2014 on Hotels.com
Stayed at the Ramada for Maidstone's game with Wrexham. Very nice hotel for the price, decent brekko and less than a mile from town. Would recommend.