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PHOTOS
GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Accessibility Options
Property Amenities
Rooms
Quay Hotel and Spa offers 74 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Balconies open to river, courtyard, or water views. Accommodations offer separate sitting areas and include sofa beds. Beds feature Egyptian cotton linens and premium bedding. LCD televisions come with complimentary TV Internet access and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, makeup/shaving mirrors, and complimentary toiletries.
Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and direct-dial phones with voice mail. Additionally, rooms include electronic check-out and hair dryers. A turndown service, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Dining
Quay Hotel and Spa has 3 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.
Recreation
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Showing 1 - 4 results (of 4)
“Could not fault this hotel”
Not a part of the country I have to visit often, but whilst on a business meeting in Bangor stayed 2 nights here. Lovely surroundings with a bay, castle and mountains. Apparently there is a railway station within walking distance (I drove) with fast links to London and if I wanted somewhere relaxing and scenic to chill I would certainly make the trip up there again. Very quiet (unless it is windy) and very relaxing.
“Excellent Conwy Hotel”
The location for this hotel couldn't really be any better. Right on the Marina overlooking Conwy and the castle. Views are out over the estuary to Conwy and Snowdonia. There is plenty of free parking to the side and front of the hotel. Llandudno is only around 10 minutes at the most and its a good base to explore North Wales and Anglesey, which is around 30 minutes. The hotel itself is spotless and the rooms are excellent and cleaned to a very high standard every day. The pool and gym are an excellent way to relax at the end of a day and they also have a sauna and steam room. There is a bar and restaurant which overlook the estuary. Didn't try the food but it is quite expensive as are the drinks, but its a good quality hotel so that's to be expected, (although £8-00 for a glass of wine is a bit steep). Overall, its a lovely hotel with friendly staff and i wouldn't have any hesitation in recommending it to anyone. We will definitely stay there again on our return to North wales.
“Awesome Experience at The Quay Hotel”
Staying at The Quay Hotel was awesome! The people were very friendly, and were eager to attend to every need. Sure they did the normal good service things, calling cabs for me and recommending where to go and what to eat... But the electrician also gave me some new fuses when my fuse blew in my C-PAP machine, and made sure that my machine was working so I could sleep better. The Quay is the best Hotel ever!!
“A good 4 star hotel”
Sorry, but definitely not 5 star. The location and premises are excellent. Individual staff were friendly and helpful but there is a lack of staff training and attention to detail to stop this hotel from being 5 star. No automatic concierge service - usually no concierge on duty (day or night) - requests for Earl Grey teabags in the room had to be made twice before the receptionist himself brought them up - the entertainment centre in the room did not work (flat batteries?)and though we reported it immediately it failed to work for the full 3 days we were there. No one seemed sure in the restaurant who should allocate tables and deal with guests as they arrived. Food OK but not spectacular. Had to ask for juice glasses at breakfast on 2 of the 3 mornings. Overall I would give it 4 stars
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
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The preferred airport for Quay Hotel and Spa is Chester (CEG-Hawarden) - 57.6 km / 35.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
