Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Lancashire

Tired and worn.

Posted 04-Aug-2014
Pros: Staff - when everything appeared to be going alright. Harry the pet dog.
Cons: Too much to list.
Location: Pleasantish location but very little to do in the village if you aren't into church services, graveyards etc. OK if your a fisherman, riverside walk.
More basic than picture depicts. Taped up windows upstairs/forced doors downstairs with confirmation of a break in did not add to my feeling of security, neither did the fire door which was wedged open constantly. Broken kettle, dripping and broken tap, missing wardrobe doors. The room overlooked the cemetery which I am sure many folk wouldn't like. The church bells chime every fifteen minutes! Add to this the noise of the creaking floorboards upstairs, the continually banging pub door downstairs, plus guests who work nights and crash into the place at 2am by wrenching the entrance door outside of room so hard it shakes the already unstable door! I stayed for three nights slept for approx seven hours in total over all three nights. The management seemed quite shocked that I should complain - "apparently they hadn't known that expedia would sent them shift workers". Shift workers or not I would be taking them to one side and saying 'creep in, or get out' - they owe it to their other paying guests. Such a shame as owners appear nice (albeit nieve) folk. Despite a long conversation with manageress she was shocked that no one else has ever complained. Maybe they are used to sleeping in a very noisy environment?
4 out of 5
for Everyone

Nice friendly Hotel.

Posted 17-Jun-2014
5 out of 5
for Everyone
by michael from cambridgeshire

Nothing was too much for the staff.

Posted 16-Jun-2014
Pros: The freindly family inspired service.
Cons: Nothing, keep up the good work.
Location: We were at the cholmondley pagent of power and it was only 30 minutes away. Hotel situation was nice with church opposite and river not far away.
We arrived on friday afternoon and were met by the landlord. We were shown to our room witch was very comfortable with a tv, en-suite, ironing board, hairdrier and tea/coffee making facilities. Food was served all day which was good because we needed a hot meal before we went out at 6.30 to a concert. We were asked what time we wanted breakfast the next morning and when we went down 20 minutes early it was'nt a problem and we had our cooked breakfast 5 minutes later. This service was typical of our 2 night stay.
5 out of 5
for Business Travellers
by M14DMX from Lincolnshire


Posted 21-Jan-2014 on Hotels.com
Rooms match the style abd age of the place, felt nice and the food was amazing, I recommend Kaths Mixed Grill with pepper sauce Mmm ! ... I always leave a plate empty, but this one beat me!
4 out of 5
for Business Travellers
by M14DMX from lincolnshire

Away from home, felt at home

Posted 12-Oct-2013 on Hotels.com
Rooms match the style abd age of the place, felt nice and the food was amazing, I recommend Kaths Mixed Grill with pepper sauce Mmm ! ... I never leave an empty plate but this one beat me!
4 out of 5
by lynn from crieff

Posted 30-Sep-2013 on Hotels.com
lovely family that own it
5 out of 5
for Personal Event
by Neil from Manchester

Lovely people

Posted 17-Sep-2013 on Hotels.com
The owners will do anything for you, they drove us to and from our wedding venue instead if us having to pay £25 each way. Even picked us up at 2am and kept the bar open afterwards! Top notch and great breakfast in the morning.
5 out of 5
for Everyone
by Lawrence from Bromley, Greater London, UK

No problems, thanks

Posted 16-Jun-2013
Pros: Plenty of friendly staff
Location: A true village experience
Just a short stay so we did not have much time to get to know everyone but everything was organised and well presented. I would certainly return if the opportunity arose.
5 out of 5
by A verified traveller

Posted 15-Aug-2012 on Hotels.com
all people very nice, friendly. have any drink and chat with friends and staff in the bar in evening is better choice. if I have opportunity, I will go to this hotel again.
2 out of 5
by Andrew

Very disappointed

Posted 18-Jul-2012 on Hotels.com
Arrived late after long delay on M25. Asked if we could get a meal and was told that service stopped at 9. When we then asked if there was anywhere else to eat space was found for us. Access to rooms is either through a bar or via the car park. Either way a narrow corridor needed to be navigated. Lights are automatic, but with a delay. The room was small and cramped and the bathroom even smaller and more cramped. Shower was an electric one and took ages to get to temperature, which varied depending as to whether anyone else was using water. The bed as comfortable. Cooked breakfast was pretty standard, but content varied - one day with mushroom and black pudding, the next without. The sausages seemed to be of the 'mass market' variety. After the rather abrupt evening service staff were friendly during the rest of the stay. The decoration throughout is very dated. The ceiling of the restaurant should be listed as a perfect example of 1970's kitsch! The menu was OK, but there was better available elsewhere in the village. The hotel is situated opposite a lovely church, but the church clock chimed all the way through the 2 nights we were there, not conducive to a good nights sleep! We have stayed elsewhere in the Wrexham - Mold - Ruthin area and have found better accommodation and food at lower prices. We travel to the area regularly in order to visit very elderly relatives. Buck House will not be getting repeat custom.