The helpfulness of your staff especially at the check in desk - Yamini? and Vanessa in particular and the level of service they provided was much appreciated as my daughter was not 100% well.
We really enjoyed the creativity with the towels and looked forward to seeing what had been done each day by the room service team.
The variety of food was great.
excellent in every way, Definately value for money and the breakfast is very good.No need to you can get a room with view as most rooms do have a view (so don't pay extra).Hotel does not say complimentary pick up/drop off to trainor airport, but this is complimentary when booking room for 3days and plus.
This was ideal for a relax and unwind holiday. Guests were mixed so ideal for all - couples, families, students, young and old. Staff were amazing especially Sandeep in the restaurant - you'll recognise him immediately - just look for the biggest smile! Deepak and Rupak who you'll find at the pool can't do enough for you - they ensure that you're comfortable at the pool and have everything you need. They were especially great with the children ensuring they were safe at all times. Parmjit in the bar was happy to chat and provided great service. They made a great holiday fantastic! Top marks to all the staff who were so friendly.
Our stay at the Holiday Village was fantastic, the room was first class and the service was as good as it gets. The staff we're so good to us and we befriended many of the waiters and attendants. We even wen't to watch a Goa v Mumbai football match with our waiter Devenawi.
All in all it was one of the best hotels I have stayed in. 10/10!
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