Lovely hotel for my stop over, no staff at reception overnight when my room key didn't work to let me in. I had to dial for service and the gent who assisted wasn't the friendliest, despite my children being anxious to be able to get into our room and into bed after a long day. Otherwise, lovely hotel, clean and the spa was a nice treat.
Initially when I entered the car park, I was a little perturbed to see the price of 24h parking. As I went to reception, I was greeted by an incredibly cheerful and affable lady (I believe her name is Emily) and she welcomed me to the hotel. She then advised me of my room and when I asked about parking, she enquired if I was a Hilton Honors member to which I replied I was. I was handed free parking and free wifi for my stay!
My company I used the bar and the gym later than evening and the next morning. Both sets of staff were fantastic and similar to Emily - both professional yet very affable. The gym staff even offered a towel mid workout and asked how the gym was after use.
The room in general was very clean and the bed was seriously comfortable! I would genuinely recommend staying here at any point. It appeared that there was a wedding reception/party at the hotel the same night as us, but there was no noise to speak of or any problems.
The hotel was a bit further than expected from the city, but it was a very nice hotel. The staff were great, they must have a lot of patience to put up with my late night antics lol! I was absolutely amazed by the blackout curtains, I wanted to take them home with me! My only complaint is that the shower was like a jet wash, wasn't a big fan.
Great stay, lovely staff, decent breakfast, lovely soft towels, nice modern hotel.
My only suggestion is they could introduce more comfy beds with memory foam mattresses. The mattress didn't provide me with a great nights sleep.
I was not able to use the shower, because it seemed to be an electric one, I was not used to. It would have been great, if there has been a guidance. So I washed myself and hair at the sink, what was not very convinient...Other experienences were good.
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