Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
70% of guests recommend
2.8 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Are you serious?

Posted 08-Sep-2014
There was really nothing wrong with the service at the hotel, the site on the other hand was deceiving. I had ordered 2 bedrooms with 2 beds, when I got to the hotel to check into my room(s), they told me that I only order one room with 2 beds and that people go there *all the time* expecting to have 2 rooms booked and only receive one. I was very shocked/disappointed. Plus the bath tub and toilet had a dark ring around it, it looked as if they were stained with dirt, it was not too pleasant.
1 out of 5
by A verified traveller

Definitely wouldn't stay here again

Posted 02-Sep-2014
Had to get a smoking room, but that can be okay if the room is well taken care of. The AC filters had never been cleaned, they were so clogged up the room wouldn't get cool until I took the filters out and set the outside, once I did the AC worked well and the room didn't smell as bad. You could tell the room had never had a nice deep cleaning, there was a clump of someone's weave behind the dresser, and god knows what else. Once I saw that I stopped looking. The only thing we got that we asked for was clean towels. Asked to have the sheets changed and that wasn't done. The shower curtain looked like it was starting to grow mold, clearly never been washed/replaced. The outside needs a good cleaning, I guess they've never heard of cleaning the walkways either. Definitely a dump. Luckily the only time we stayed in the hotel was to get a few hours sleep each night.
1 out of 5
by A verified traveller

Would give it a zero if I could...

Posted 21-Aug-2014
Pros: Absolutely nothing. Leaving, that's what I liked.
Cons: It needs MAJOR renovations. MAJOR.
Location: It is close to the bay, not VA beach. It is also near First Landing State Park. There is a lovely Mexican restaurant next door. They were lovely!
Do not book this hotel! The photos are not what you get. First off, we paid for a king efficiency, but we're given a double size bed. We were told that it was Expedia's fault and that they did not have a king efficiency, so they moved us to another room, with a king...but not an efficiency. The rooms were falling apart, literally. There was mold/mildew all over the ceiling above the shower in one room. Dirt on the floor. A cord hanging out of the wall. In the other room the shower curtain was melted and the curtain rod was held up by paper cups, NO JOKE. I have photos of it all. It was terrible. We left early. The clerk would not give me a refund and said that I had to take it up with Expedia...which I intend to do. DO NOT STAY HERE!!
1 out of 5
by A verified traveller from virginia beach,va

dont stay there

Posted 10-Aug-2014
Pros: that we left
Cons: that we left
Location: that we left
everything you get what you paid for and ther were better shouldve booked them never again
1 out of 5
by A verified traveller

not nice hotel close to beach

Posted 11-Jul-2014
Pros: close to son's house
Cons: cleaning service on weekends
Location: beach, shopping
bugs, itched all day. beagles, danish, and cereal for breakfast and only cranberry juice. coffee maker fridge but no freezer, iron and board. cable tv, and microwave
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 11-Jun-2014 on Hotels.com
Money price good and Breakfast good. Clean towels and beds. Ask to vacuum my room twice. Nobody did. We had asked for dvd player. We got to room they was none. 15 Min from beach. Over all not bad
2 out of 5
by A verified traveller

Far away from beach

Posted 08-Jun-2014
Walls were nasty, smoke dector was missing, bathroom look to be in process of repair, no outlet for hair drying or anything near mirrors, tub fills with water when taking a shower.
2 out of 5
by Trista from Canton, OH

by the bay

Posted 05-Jun-2014
Pros: Staff was friendly and referred me to some good food suggested when i wanted to try something local. Hotel was close to the bay.
Cons: Towels to persons ratio and better breakfast and staff was sometimes very hard to understand.
Location: Chesapeak bay bridge tunnel was awesome.
Greated by a very nice lady at front desk. Room was very cool but it was soon clear that this hotel needs a bit of an upgrade. The bathroom wallpaper was peeling up and the tub itself was chipped and peeled. I really could not complain about uncleanliness, the place was clean. I wish when I booked the room for 5 people and 4 nights they would have supplied towels for 5 guests everyday. Would have saved me trips everyday to go down to office and ask for 2-3 more towels. Maybe i am not fully familiar to a maid servicing the room but I kinda thought that they would be cleaning sinks and toilets and giving new toilet paper if we were running low( which we were, I had to go down and get a roll). The "breakfast" each day was the exact same tiny bagels, bread, these danish looking donuts, raisin bran, and frosted flakes. They proved this pitcher of milk in a glass container with what I am assuming was ice to keep milk cold but all for days i had warm milk with just water in middle, and no it wasn't the same time each day. Oh and we killed a cockroach on day 2. Not sure if thats just cuse we were in the "south" or hotel problem but just thought I should mention.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 02-Jun-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-May-2014 on Hotels.com