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Reviews of Hampton Inn Virginia Beach-Oceanfront North

2.5 out of 5
Hampton Inn Virginia Beach-Oceanfront North
3107 Atlantic Ave, Virginia Beach, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emily L

Travelled with family
Disliked: Property conditions & facilities
Older hotel with some cleanliness issues. The pool was filled with foam so we did not swim in it. The rooms have been updated but are still on the older side. Lighting in room was awful. Breakfast was too crowded to try. Parking on site but area did not feel safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Apr 2024

8/10 Good

Candice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator working on a holiday weekend. That was the only hiccup. Everything else was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kerston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jellibean was a awesome front desk clerk. Housekeepers were friendly too. Breakfast was good
Stayed 1 night in Apr 2024
Response from Lorie Hitchler, GM on 12 Apr 2024
Thank you so much for your comments, I am thrilled that you enjoyed your stay.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julia at the front desk was great. We arrived early. She went out of her way to accommodate us after a long trip from PA.
Stayed 3 nights in Apr 2024
Response from Lorie Hitchler, GM on 8 Apr 2024
Thank you so much, for your kind review! I will be sure to share with Julia.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Genevieve on 9 Apr 2024
Thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay.

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
At first I did not know there was a daily fee to charge for parking on the premises but after being there the week I am grateful we were able to park our car in the parking lot. A daily fee is a bit much after the expense. Pool was so warm. Beach was literally right there… the view from our hotel was fantastic. The Continental breakfast was delicious.
Stayed 4 nights in Apr 2024
Response from Lorie Hitchler, GM on 8 Apr 2024
Thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay.

8/10 Good

Christina

Travelled with pets
Liked: Cleanliness, staff & service, amenities
There were 2 elevators but only 1 was working over a holiday weekend and spring break. Thankfully the hotel was only 8 floors and not any taller.
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on 5 Apr 2024
Thank you for taking the time to leave your feedback, we have both elevators up and running now, I hope you will be able to visit us again soon.

10/10 Excellent

Bevely

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas were not that clean
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on 9 Apr 2024
Thank you for staying with us, I appreciate your feedback. I hope you will visit again soon.

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the breakfast was fantastic. This hotel could use a bit updating of carpets as they looked older/dirty.
Stayed 2 nights in Mar 2024
Response from Lorie Hitchler, GM on 8 Apr 2024
Thank you so much for choosing to stay with us. I am thrilled that you enjoyed your stay with us.

6/10 Okay

SHIMEI

Stayed 2 nights in Mar 2024

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, but property looks old. Breakfast is super good
Stayed 1 night in Mar 2024
Response from Genevieve on 9 Apr 2024
Thank you so much for choosing to stay with us! Hope to see you again next time!

6/10 Okay

fauller

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Genevieve on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jody

Disliked: Staff & service, property conditions & facilities
Beds are horrible and uncomfortable and the staff at front desk are not ver inviting and don’t know their job very well.
Stayed 1 night in Mar 2024
Response from Genevieve on 9 Apr 2024
I am sorry that you did not enjoy your stay with us. Have a good day!!

8/10 Good

Anita

Stayed 3 nights in Mar 2024

10/10 Excellent

frances, forest hills

Stayed 4 nights in Mar 2024

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Genevieve on 9 Apr 2024
Thank you for staying with us, we look forward to seeing you again the next time you are in Virginia Beach.

8/10 Good

Irina

Stayed 2 nights in Mar 2024
Response from Genevieve on 9 Apr 2024
I hope you will be able to visit us again soon.Thank you for staying with us!

10/10 Excellent

Jeannie

Stayed 1 night in Mar 2024
Response from Lorie Hitchler, GM on 9 Apr 2024
Hi Jeannie, Thank you for taking the time to leave a review, I am thrilled that you enjoyed your stay with us.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free breakfast!
Stayed 5 nights in Mar 2024
Response from Genevieve on 9 Apr 2024
Thank you so much for choosing to stay with us. I am thrilled that you enjoyed your stay with us.

8/10 Good

PHILIP

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient.
Stayed 3 nights in Feb 2024
Response from Genevieve on 9 Apr 2024
Thank you for staying with us!

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view! Staff is excellent!!
Stayed 1 night in Feb 2024
Response from Genevieve on 27 Feb 2024
Thank you! I'm glad you enjoyed your stay with us!

10/10 Excellent

amarilis

Liked: Cleanliness, staff & service, property conditions & facilities
I am very pleased with my stay at this property and the royal treatment they dispensed to me by making sure I was ok. I think that individualized treatment is A plus.
Stayed 2 nights in Feb 2024
Response from Genevieve on 26 Feb 2024
Thank you again for your kind words and we look forward to welcoming you back soon.

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lorie Hitchler, GM on 19 Feb 2024
Good morning, Oscar, I am sorry that you did not enjoy your stay with us.

8/10 Good

Jack

ok
Stayed 2 nights in Feb 2024
Response from Genevieve on 9 Apr 2024
Thank you for choosing to stay with us

10/10 Excellent

Pablo

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2024
Response from Andie on 1 Feb 2024
We are pleased you enjoyed your stay!

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2024
Response from Genevieve on 9 Apr 2024
Thank you for staying with us, we look forward to seeing you again the next time you are in Virginia Beach.

10/10 Excellent

Lauralynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed the indoor pool. The staff was friendly and so attentive. The beach view was magnificent. We had a great trip and would definitely stay again.
Stayed 1 night in Jan 2024
Response from Andie on 1 Feb 2024
Thank you so much for the kind words. We are so happy you enjoyed your stay. We hope you and your family come back and see us.

8/10 Good

Martha

Stayed 1 night in Jan 2024

10/10 Excellent

Kathi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A particular bonus of this hotel is that they provide free on-site parking.
Stayed 3 nights in Dec 2023
Response from Genevieve on 26 Feb 2024
Thank you so much for sharing your positive experience. We appreciate you. We hope to see you back again!

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service, room comfort
One of the features that we wanted was a restaurant in the hotel. When we got there on New Years Eve, we were informed the restaurant would be closed until Thursday.The day after our 3 day stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julie

Stayed 11 nights in Dec 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The pool area was clean. Room was beautiful. A few steps and you’re on the boardwalk. Listening to the ocean at night. You can walk to all shopping and eating. Wonderful stay
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Hi Samantha, thank you so much for staying, I am thrilled that you enjoyed your stay with us.

10/10 Excellent

kishema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking space
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Thank you for choosing us, I am glad you enjoyed your stay.

6/10 Okay

Mike

Travelled with group
Liked: Cleanliness, staff & service
Great view of the ocean, but just an average hotel room. Kinda sums up the entire hotel: average. One thing I absolutely hated was the shower. No tub, and the shower was just barely wide enough to stand under the water.
Stayed 1 night in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Thank you so much Mike for sharing your concerns, most of our rooms have bathtubs, you can request that if you choose to stay with us again.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, view off balcony was perfect!
Stayed 3 nights in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Hi Paula, I am thrilled that you enjoyed your stay with us, I hope you stay again soon.

10/10 Excellent

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Thank you so much for choosing to stay with us, I am so glad that you enjoyed your stay.

10/10 Excellent

ji

Stayed 2 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the first floor double queen room as we were traveling with pets. Our room had a beautiful view of the ocean and we were able to just open the sliding patio door and walk right out to the beach. There are 2 chairs and a small table outside of your room if you wish to enjoy a beverage while viewing the ocean. A grass area for animals as well. The young lady that checked us in was extremely friendly and pleasant. The night we arrived there was live music in the restaurant area. Even with our room just a few doors down we did not hear the music once the door was closed. Breakfast is your typical hotel breakfast of breads, eggs, yogurts, a meat, potatoes, cereal, make your own waffles, various juices, coffee, hot chocolate, and hot tea. Overall we enjoyed our trip and will most likely book here again in the future.
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 2 Jan 2024
Thank you for staying with us, we look forward to seeing you again the next time you are in Virginia Beach.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Only complaint was one of the elevators was out of order but we really enjoyed our stay
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 11 Dec 2023
Thank you so much for staying with us, I am thrilled that you enjoyed your stay.

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Room was fabulous!
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 11 Dec 2023
Thank you so much for the great review, we appreciate you choosing to stay with us,

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Average Sleep, Average Service
Room was short on linens. Had to ask the front desk several times to get extra linens before they were finally delivered. Beds aren’t the softest. Average sleep. Other than these things, it was fine.
Stayed 2 nights in Dec 2023
Response from Lorie Hitchler, GM on 11 Dec 2023
Thank you for choosing to stay with us, I am glad that you enjoyed your stay with us, I am sorry that the bed was not soft enough for you.

10/10 Excellent

Maria Andrea

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lorie Hitchler, GM on 5 Dec 2023
Thank you so much for staying with us, I am so happy that you enjoyed your stay. I hope to see you back soon.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was SO polite and helpy
Stayed 1 night in Dec 2023
Response from Lorie Hitchler, GM on 5 Dec 2023
Hi Tammy, thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay!

6/10 Okay

Bianca

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Only one elevator working. Took forever. My room was on the 7th floor and had to walk up because it took so long. (This is during Thanksgiving week) Great location, right off the beach and boardwalk. Free breakfast was average, not really good. Receptionist doing night audit was a little rude.
Stayed 3 nights in Nov 2023
Response from Lorie Hitchler, GM on 30 Nov 2023
Hi Bianca, Thank you for choosing to stay with us, thank you for bringing these items to my attention, I will look into them right away.

10/10 Excellent

Dagny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stay here every Thanksgiving while visiting family. The only downside that we saw- and presumably it's temporary- was that one of the two elevators was out of service.
Stayed 2 nights in Nov 2023
Response from Lorie Hitchler, GM on 27 Nov 2023
Thank you so much for choosing to stay with us for your Thanksgiving trip, I am thrilled that you enjoyed your stay.

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
AMAZING hotel! AMAZING view!! Amazing everything!!! The bar downstairs was fantastic, staff was great!!!! The room had absolutely nothing wrong with it!! Wish I could come back more often!!
Stayed 1 night in Nov 2023
Response from Andie on 22 Nov 2023
Thank you so much for such a great review! We hope you can come back soon! Happy Holidays!

10/10 Excellent

Lynda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Everyone, and I mean everyone we encountered at this hotel was so helpful and friendly. Kudos! And so clean. Couldn't have had a better stay.
Stayed 2 nights in Nov 2023
Response from Lorie Hitchler, GM on 16 Nov 2023
Hi Lynda, Thank you so much for choosing to stay with us, I am thrilled that you enjoyed your stay. I hope will visit again soon!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beds hard and not normal queen size
Stayed 2 nights in Nov 2023
Response from Shelly on 14 Nov 2023
Thanks Jodi, we appreciate your review and business. Sorry you did not like the beds, but happy to hear you enjoyed everything else. Thanks so much and we hope to see you again!