Hello Edward, We apologize for any inconvenience you experienced during your stay. Your feedback on the door operation and room smell is valuable and will be shared with our team for review. We appreciate you bringing these matters to our attention.

Hello Livingstone, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.

Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for price paid and was not as per your expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Rafael,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

Dear Jeanine,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!Sincerely,Hotel Manager

Dear John,Thank you for your feedback. We are sorry to hear that you experienced loud music and behavior from some individuals in the parking lot during your stay at our hotel. This behavior is unacceptable and does not align with our standards of providing a safe and comfortable environment for all our guests. We apologize for any inconvenience or disturbance that this may have caused you during your stay. We take all guest complaints seriously, and we will take the necessary measures to address this issue and prevent it from happening in the future. Request your understanding and continued patronage.Sincerely,Hotel Manager

Dear Erin, Thank you for taking the time to give us your feedback. We are truly thrilled that you enjoyed every aspect of your experience. We can't wait to see you again. Sincerely Hotel Manager

Dear Guest, We have tried to ensure that we have pet-friendly rooms available, this does however incur additional costs for deep cleaning, etc. to ensure that the room is properly maintained at all times which is the reason for the associated pet fee. Sincerely Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 10-Star rating. It is really encouraging. We feel proud when we get such ratings which motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

Dear Guest, Thanks for the stay and the feedback. Sincerely regret all the inconvenience. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Guest, Thanks for the stay and the feedback. We shall definitely work on your observations. Management and desk staff were reminded of their responsibility to see that our valued guests remember to be thoughtful of their fellow guests. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

Dear Guest, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We have shared your concerns with the appropriate team and apologize for the noise you experienced. We look forward to hosting you again very soon! Sincerely, Hotel Manager.

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Hotel Manager

Thank you for taking time to review our property. I'm happy we were able to assist you.